I have problems with freezing - I had a spyware problem too-but it's taken care of. Anyway, I have to restart often a, clear my cache & the AOL artwork, etc. I also was told to use CTRL-ALT-DEL to close everything except Explorer amd Systray--each time I see "Wupdater" not responding. What's up? (P.S. I would gauge my expertise somewhere between Beginner & Intermediate user) Can you help?