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Author Topic: Virus Help  (Read 38425 times)

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06Honda

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    Virus Help
    « on: December 19, 2007, 08:34:42 PM »
    I use Zonealarm Ver 7.0 along with adaware and spybot w/tea timer. My ZA is a combo firewall a virus scan and just today started picking up this "Worm.Win32.Huhk.c", I am not able to access some sites that require Java or do any downloads includes MS updates for XP. It quarantines it but it keeps coming back, any ideas whats up. I select the more info link in ZA but it can't tell me anything about this. See screen capture fm by pc.


    [saving space - attachment deleted by admin]

    Broni


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    Re: Virus Help
    « Reply #1 on: December 19, 2007, 08:49:09 PM »
    1. Run free online scan at: http://housecall.trendmicro.com/
    The Housecall log is saved to C:\Documents and Settings\UserName\.housecall\log\
    Post HouseCall log.

    2. Download and scan with SUPERAntiSpyware Free for Home Users:
    http://www.superantispyware.com/

    Print these instructions out.

    SUPERAntiSpyware should be run in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

        * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
        * An icon will be created on your desktop. Double-click that icon to launch the program.
        * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
        * Under "Configuration and Preferences", click the Preferences button.
        * Click the Scanning Control tab.
        * Under Scanner Options make sure the following are checked (leave all others unchecked):
              o Close browsers before scanning.
              o Scan for tracking cookies.
              o Terminate memory threats before quarantining.
        * Click the "Close" button to leave the control center screen.
        * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
        * On the left, make sure you check C:\Fixed Drive.
        * On the right, under "Complete Scan", choose Perform Complete Scan.
        * Click "Next" to start the scan. Please be patient while it scans your computer.
        * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
        * Make sure everything has a checkmark next to it and click "Next".
        * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
        * If asked if you want to reboot, click "Yes".
        * To retrieve the removal information after reboot, launch SUPERAntispyware again.
              o Click Preferences, then click the Statistics/Logs tab.
              o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
              o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
              o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
        * Click Close to exit the program.
    Post SUPERAntiSpyware log.

    3. Download HijackThis:
    http://www.snapfiles.com/get/hijackthis.html
    Post HijackThis log.

    06Honda

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      Re: Virus Help
      « Reply #2 on: December 19, 2007, 08:58:52 PM »
      Thanks for the post back, ref #1. At the Trend Micro site when I select scan I get " HouseCall requires that you activate at least Java Script. If you would like to continue, please activate Java Script in the browser settings and reload the page!" I tried step 2 but since I have had this infection I cannot download anthing from anywhere, really weird.

      Broni


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      Re: Virus Help
      « Reply #3 on: December 19, 2007, 09:03:13 PM »
      Quote
      " HouseCall requires that you activate at least Java Script. If you would like to continue, please activate Java Script in the browser settings and reload the page!"
      Then do so.

      06Honda

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        Re: Virus Help
        « Reply #4 on: December 19, 2007, 09:05:26 PM »
        All items listed with Java in the advanced tab of my browser are selected, I will restart and try again, thanks.

        Broni


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        Re: Virus Help
        « Reply #5 on: December 19, 2007, 09:08:20 PM »
        If you're using Internet Explorer, try Firefox, if you're gonna be able to download it.

        06Honda

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          Re: Virus Help
          « Reply #6 on: December 19, 2007, 09:09:56 PM »
          No go, I'll try firefox.

          Broni


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          Re: Virus Help
          « Reply #7 on: December 19, 2007, 09:11:31 PM »
          OK

          06Honda

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            Re: Virus Help
            « Reply #8 on: December 22, 2007, 10:53:30 AM »
            It ended up being a false/positive all is well know, thanks for the effort and help. 

            Broni


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            Re: Virus Help
            « Reply #9 on: December 22, 2007, 11:22:22 AM »
            You're welcome :)