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Author Topic: Internet quickly & randomly disconnects  (Read 2625 times)

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invincib1e

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Internet quickly & randomly disconnects
« on: December 19, 2007, 09:16:41 AM »
It's something to do with my computer - the internet, router, and wireless card all work fine, with up to date drivers.  It does the same when I wire directly to the router.  I've used 2 different routers and modems, so it's not them either.

The internet will randomly disconnect, but only for a couple seconds.  It will reconnect again right away.  This wouldn't be a huge deal, but I'm a gamer, and it's very noticeable and frustrating.

My computer has also had this 'slowing problem', I'm not sure if they're related. Sometimes when the CPU usage will jump to 100% everything is in 'slow-motion'.  It's most noticeable when I'm listening to music, the music will slow down, like playing a record slower, for just a couple seconds.  Other slowing effects happen also.  This usually only happens when I have a downloading program running, but it didn't used to do that, and shouldn't. 

Has anyone else had this before? Any help would be greatly appreciated. :)

Cross-posting under Networking.  Thank you.

Broni


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Re: Internet quickly & randomly disconnects
« Reply #1 on: December 19, 2007, 09:18:25 PM »
You may have some infection....

1. Run free online scan at: http://housecall.trendmicro.com/
The Housecall log is saved to C:\Documents and Settings\UserName\.housecall\log\
Post HouseCall log.

2. Download and scan with SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

Print these instructions out.

SUPERAntiSpyware should be run in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
          o Close browsers before scanning.
          o Scan for tracking cookies.
          o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
          o Click Preferences, then click the Statistics/Logs tab.
          o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
          o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
          o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
    * Click Close to exit the program.
Post SUPERAntiSpyware log.

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.

invincib1e

  • Guest
Re: Internet quickly & randomly disconnects
« Reply #2 on: December 20, 2007, 07:30:13 AM »
I will try this as soon as I get home and let you know how it goes.

Thanks for the help, much appreciated  :D

patio

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Re: Internet quickly & randomly disconnects
« Reply #3 on: December 20, 2007, 07:52:38 AM »
DSL line filters installed ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

invincib1e

  • Guest
Re: Internet quickly & randomly disconnects
« Reply #4 on: December 20, 2007, 02:25:10 PM »
Yes.  My iBook works fine.  My PC (running XP Pro) only has this problem.