MB47S007 Intel 845GL+ICH4 sound issue

[dong_138]

hello:

recently, I recover a old computer as I  find a perfect cmi9738 driver for sound,

every thing looks OK at Device manager. but I try play cd/dvd ,no sound at all.

pls, help me check:

details as:

Phoenix-Award Bios V6.00PG 
An energy star ally
Phoenix Technologies. LTD

Intel Celeron (R) 1.78GHZ (105*17.0)
MB47S007 Intel 845GL+ICH4
06/13/2002-I845GL-ICH4-MB47C-00

Motherboard Properties: 
   Motherboard ID   06/13/2002-I845GL-ICH4-MB47C-00 
   Motherboard Name   Shuttle MB47N (3 PCI, 1 CNR, 2 DIMM, Audio, Video, LAN) 
   
  Chipset Properties: 
   Motherboard Chipset   Intel Brookdale-G i845GL 
   Memory Timings   2.5-3-3-6 (CL-RCD-RP-RAS) 
   DIMM1: Jade Star Tech.   256 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz) 
   DIMM2: Kingston K   512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-7 @ 166 MHz) (2.0-2-2-6 @ 133 MHz) 
   
  BIOS Properties: 
   System BIOS Date   06/13/02 
   Video BIOS Date   04/30/02 
   Award BIOS Type   Phoenix-Award BIOS v6.00PG 
   Award BIOS Message   MB47S007 Intel 845GL+ICH4 
   DMI BIOS Version   6.00 PG 

[ South Bridge: Intel 82801DB ICH4 ] 
   
  South Bridge Properties: 
   South Bridge   Intel 82801DB ICH4 
   Revision / Stepping   81 / A1 
   Package Type   421 Pin BGA 
   Package Size   3.1 cm x 3.1 cm 
   Core Voltage   1.5 V 
   
  AC'97 Audio Controller: 
   Audio Controller Type   Intel ICH4 
   Codec Name   C-Media CMI9738 
   Codec ID   434D4941h 
   S/PDIF Output   Not Supported 
   
  Chipset Manufacturer: 
   Company Name   Intel Corporation 
   Product Information   http://www.intel.com/products/chipsets 
   Driver Download   http://support.intel.com/support/chipsets 
   Driver Update   http://driveragent.com?ref=59 

[Deerpark]

Version of windows?
Where did you get the driver?
Is it only cds and dvds that don't have sound or is the computer completely silent?

[dong_138]

OP: windows xp pro sp2
driver: cmi official website:cmi9738 @ xp pro sp2  after install driver sound device  looks good
actually I try any mediu/even system sound did not appear.

[Deerpark]

How about the speakers you're using? Are you sure they're working?

[patio]

Have you checked Control Panel/Sounds and Multimedia to make sure :Mute" is not checked anywhere ? ?
Do you have a volume icon on the Taskbar ? ?

[quaxo]

Make sure you've installed the right driver. The Shuttle drivers for that board can be found HERE. Click the 'Drivers' tab.

[dong_138]

yes. I have checked sound property/mute issue, according to regular troubleshooting  in Microsoft Help Center mentioned.

But i will try Quaxo suggested motherboard driver later on. thanks every one out there to help.