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Author Topic: I did the HJT a few months ago and everything was great but  (Read 15493 times)

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pepper

    Topic Starter


    Hopeful
  • Thanked: 1
    Re: I did the HJT a few months ago and everything was great but
    « Reply #45 on: January 26, 2008, 04:44:24 PM »
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\SiteAdv.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [IncrediMail] "C:\Program Files\IncrediMail\bin\IncMail.exe" /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
    O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167343560406
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 7968 bytes

    Broni


      Mastermind
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      • Computer Help Forum
    • Computer: Specs
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    • OS: Windows 8
    Re: I did the HJT a few months ago and everything was great but
    « Reply #46 on: January 26, 2008, 05:06:37 PM »
    OK....
    Go Start>Run, type in:
    regedit
    Click OK.
    Registry Editor will open.
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions
    In Extensions folder, you'll see sub-folders (left pane) with alphanumeric characters (see attached image from my registry).
    Find following sub-folders:
    - C5428486-50A0-4a02-9D20-520B59A9F9B2
    - C5428486-50A0-4a02-9D20-520B59A9F9B3 (same as the first one, except for last number)
    Right click on each folder, click Delete
    Close Registry Editor.
    Restart computer.
    Post new HJT log.

    [file cleanup - saving space - attachment deleted by admin]

    pepper

      Topic Starter


      Hopeful
    • Thanked: 1
      Re: I did the HJT a few months ago and everything was great but
      « Reply #47 on: January 26, 2008, 05:19:08 PM »
      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 7:16:38 PM, on 1/26/2008
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16574)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
      C:\WINDOWS\system32\spoolsv.exe
      c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
      C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
      C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
      C:\HP\KBD\KBD.EXE
      C:\Program Files\Microsoft IntelliPoint\ipoint.exe
      C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
      C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
      C:\Program Files\Bonjour\mDNSResponder.exe
      C:\Program Files\Common Files\LightScribe\LSSrvc.exe
      C:\PROGRA~1\INCRED~1\bin\IMApp.exe
      C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
      C:\WINDOWS\system32\HPZipm12.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      pepper

        Topic Starter


        Hopeful
      • Thanked: 1
        Re: I did the HJT a few months ago and everything was great but
        « Reply #48 on: January 26, 2008, 05:19:58 PM »
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
        R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
        O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
        O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
        O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
        O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6172\SiteAdv.exe"
        O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
        O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
        O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
        O4 - HKCU\..\Run: [IncrediMail] "C:\Program Files\IncrediMail\bin\IncMail.exe" /c
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
        O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
        O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
        O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
        O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
        O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
        O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
        O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
        O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
        O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
        O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
        O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
        O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
        O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
        O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167343560406
        O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
        O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
        O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
        O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
        O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
        O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
        O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
        O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
        O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
        O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
        O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
        O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
        O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
        O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
        O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
        O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

        --
        End of file - 7671 bytes

        Broni


          Mastermind
        • Kraków my love :)
        • Thanked: 614
          • Computer Help Forum
        • Computer: Specs
        • Experience: Experienced
        • OS: Windows 8
        Re: I did the HJT a few months ago and everything was great but
        « Reply #49 on: January 26, 2008, 05:32:03 PM »
        Very nice. Everything gone, and clean :)
        How is your computer doing?

        CCleaner time...
        1. Download, and install CCleaner: http://www.ccleaner.com/download/builds. Get "Slim" version.
        2. Read CCleaner instruction here: http://www.jahewi.nl/ccleaner/ccleaner.html, and run CCleaner

        Post back, when you're done.

        pepper

          Topic Starter


          Hopeful
        • Thanked: 1
          Re: I did the HJT a few months ago and everything was great but
          « Reply #50 on: January 26, 2008, 05:49:55 PM »
          Did that.  Thank you Broni. That was fun!  :) Everything seems to be running great now.  How often should I run the cleaner?

          I have another problem that has nothing to do with what we've been working on but it's driving me crazy.  It started about two months ago with emails.  If I have an email from someone and we reply back and forth several times I get this message and they do to.

          This message has been processed by Symantec's AntiVirus Technology.
           
          Unknown00000000.data was not scanned for viruses because too many nested levels of files were found.
           
           
          For more information on antivirus tips and technology, visit
          http://ses.symantec.com/

          There is an attachment and I have to open that up and reply to the person and when I reply it doesn't use my default email program.  I had Norton anti-virus years ago so I went into search and found 39 Symantec files and deleted them.  I thought that would stop it but it didn't.  So I did another search and found 47 Norton files and deleted them.  I thought that would solve the problem but it didn't.  I emailed Symantec and this is what they said.

          Thank you for contacting Symantec Global Enterprise Customer Care.
           
          You should not receive the message that you are getting unless a Symantec product is installed.  Have you recently purchased a new computer that could have a trial version of our product?
           
          If you are still using the same computer that you removed the Norton AntiVirus program from, there may be some files left on the computer.  If it was the Consumer product (Norton AntiVirus 2006,  Norton Internet Security 2007 etc)  the link below has a removal tool:
           
          http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2005011310334907&nsf=nsw.nsf&view=0&dtype=&prod=&ver=&osv=&osv_lvl=&seg=hm
           
          I ran the removal tool and it's still happening.  I don't know what to do next.
           

          Broni


            Mastermind
          • Kraków my love :)
          • Thanked: 614
            • Computer Help Forum
          • Computer: Specs
          • Experience: Experienced
          • OS: Windows 8
          Re: I did the HJT a few months ago and everything was great but
          « Reply #51 on: January 26, 2008, 05:55:46 PM »
          I'm glad, things are back to normal :)
          Quote
          How often should I run the cleaner?
          Once a month should be OK, but in your case....put those *censored* itchy finger into some ice before installing some crap again....LOL

          Now...I propose, you start new topic about your separate problem.
          It'll bring more people attention.

          pepper

            Topic Starter


            Hopeful
          • Thanked: 1
            Re: I did the HJT a few months ago and everything was great but
            « Reply #52 on: January 26, 2008, 06:07:03 PM »
            okey dokey oh computer guru!!!  LOL!!!

            Broni


              Mastermind
            • Kraków my love :)
            • Thanked: 614
              • Computer Help Forum
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 8
            Re: I did the HJT a few months ago and everything was great but
            « Reply #53 on: January 26, 2008, 06:11:56 PM »
            Not yet. I need some more posts to become "guru".....LOL