Dell provided 2 CDs to reinstall Sonic my DVD, RecordNow 7.3 and Cyberlink PowerDVD software.
Dell provided a leaflet stating "your new computer does not require an operating system CD or drivers CD. Instead, if you ever need to reinstall your software, use one of the following methods:
a)Microsoft Windows System Restore
b)Dell PC Restore to get the laptop back to its original state by clicking the Owner's Manual icon"
Tried the Microsoft option but it did not solve my problem. And I think the Dell PC Restore wipes out all my previous documents and uploaded software. Pls let me know if otherwise.
Do I have any other options to get bak to normal mode without wiping out all my documents?