thanks for your interest. the text after the yellow envelope is, for instance: "Cat Bath (2.27MB) (3MB)". Absolutely nothing happens when clicking the envelope or file name, and there is no error message. Right clicking does not give the usual drop down menu containing properties - just "open" "save as", etc. The problem occurs when jpg files are sent, but not always and also with ppt files. The e-mail with the Cat Bath files (8 jpg's and 2 txt's) open just fine when accessed in hotmail directly. They are:
20b4cd.jpg (132.0 KB), 20b4dd.jpg (70.8 KB), 20b4ec.jpg (121.2 KB), 20b4fc.jpg (144.3 KB), 20b50c.jpg (108.4 KB), 20b51b.jpg (113.8 KB), 20b52b.jpg (131.7 KB), 20b53a.jpg (112.9 KB), 20b54a.jpg (70.0 KB), 20b55a.jpg (152.2 KB), ATT00008.txt (0.0 KB), ATT00001 (1164.0 KB)
I have this problem when the attachment is just jpg's without any other type included.
The problem seems to occur frequently when sent from AOL, but it has also happened from others.
hoping you can figure this out