Keyboard problem when entering password in Settings

[WillyW]

Contact Acer and get your wallet out...
Laptop BIOS passwords cannot be reset with the method listed above...
This is by design.
Acer will probably request proof of purchase

Willy,

Patio may be right. I don't know. Never tried it nor have I seen it documented anywhere else that removing battery in laptop will not work, nor that it would ruin the laptop!

I was referring only to clearing the bios password on a laptop.


For more interesting reading on it:
Click on    Old Forum Search    down towards the bottom of this page.
Search For:    laptop bios password
by user:  gx1_man

[Dias de verano]

If we are "reading between the lines", it occurs to me that the OP may be expecting to see some characters (or maybe just asterisks) to appear when he types in a BIOS password, which is not always the case (You don't see anything on the Dell Optiplex I use at work)

[llmeyer1000]

All this guessing and reading between the lines is a lot of fun, but for someone who has this mysterious deadline of 48 hours,

PLEASE help me! i need the laptop in 48 hours time.

He is sure taking his time getting back to clarify things.
The clock is ticking, give us an update Kyall.

[macdad-]

Kyall we need the info so that we can help u. its already be a day and still you hvent given us any info.

[Kyall]

So sorry, i jst got home form school XD
yes i have tried USB keyboard, and i have tried one of the old keyboard with the round ports. nothing seems to be working, and the keyboard is working, only enter is working in CMOS.

[Kyall]

the password was set after purchase, and im sure there maybe a way to wipe its memory, i jsut dont know how???

[Kyall]

true but there is no way when he plugs in his flashdrive that he'll be able to copy it to the harddrive much less run it since the keyboard is toast.

Yeah thats probably true. any ideas, will promice to reply quickly

[Dias de verano]

only enter is working in CMOS.

Do you mean when you type the letters of the password in CMOS you don't see them on the screen? Not stars either? But when you press Enter something happens? Like it says wrong password?  Because that's normal.

[macdad-]

Kyall do u hve some experience in electronics?
if so then try to take of the top cover of the laptop(while its off of course)
then try to pull of the keys gently. the keys on laptops hve a small portion of metal at the bottom of the key look were you pried of the key if you look closely u'll see there are to copper contacts at the bottom that arent connect(dont wrry about that thats norm) but the way a laptop keyboard works is when u press down the key the metal at the bottom of that key touchs the 2 metal contacts which in turn allows electricity to flow throw which then tells the BIOS that such-in-such key was pressed. but the keys maynot even be able to touch the copper contacts or there isnt a small metal portion on the bottom of that key, just do the steps above and then look at the bottom of the key, tell us if there is a small piece of metal at the bottom of that key.

[llmeyer1000]

Kyall,

You STILL haven't explained your situation very well!
You are leaving everyone guessing!
We don't even know the brand of this laptop, or whether you can still get into windows.

Please clarify!!!!!!!!

You've got us all guessing!
macdad want's you to fix the keyboard.

the keyboard is working, only enter is working in CMOS.

If "the keyboard is working", as you stated, then ABSOLUTELY DO NOT attempt to fix it!!!
"Why fix it if it ain't broke" comes to mind!


Why do you say? ...

i was given a laptop by my dads work, yet it REALLY needs a format.

Does that mean that the operating system is working ... but simply running so poorly that it "REALLY needs a format" in your opinion?


I suspect that the answer is YES!
How else would you know that ...

the keyboard is working, only enter is working in CMOS.

If, the OP system is still bootable, you should be able to use killcmos as I suggested
15 posts back.

KILLCMOS 1.0 As long as you are able to boot from the floppy KILLCMOS will remove the BIOS password if you don't remember it.
http://www.softpedia.com/get/System/System-Miscellaneous/KILLCMOS.shtml

Download it.
Extract the files. (Copy them from the compressed folder to a regular folder.)
Copy the extracted files to the USB drive.
Run the program on your laptop. (You do not have to copy it to the hard drive.)
If you are successful, don't be alarmed if the screen goes black & the system reboots.
(That scared the crap out of me the first time I used it.)
As the system reboots, press delete(or whatever) to access your bios.
Your password & all other user settings will be gone.

[macdad-]

is the keyboard working or not
if it isnt then just type in the FREAKIN PASSWORD IN SETUP!

[Dias de verano]

Easy guys!!!

[macdad-]

srry Dias, but Kyall plz give us some info

[Dias de verano]

I should have put a smiley then you would have seen I was being lighthearted 

[Kyall]

This is all the info i have
yes the keyboard is fine yet i cannot type anything into the password box,
and i can use the keyboard for anything other than CMOS password
all the components are fine and working Apart from the cd drive.
needs an operating system.
sorry about the slow reply. been really busy. i dont need to worry about the 48 hour deadline anymore, if i am to reply it will b in either 10-12 hours