javascript/corrupt files

[gardengirl]

Please help.  Javascript disappeared from my computer.  I tried to download it again but it keeps coming up that I have corrupt files.  How do I get rid of the corrupt files so I can download java?

[Broni]

Elaborate, please. Windows version?

[gardengirl]

I have windows XP.

[Broni]

Javascript disappeared from my computer.

What Javascript? What are the symptoms?

[Computer Hope Admin]

Usually it's Java and not JavaScript that is the problem.

Check out the below link. A new feature on Computer Hope, this will indicate if JavaScript is installed and what version as well as Java. If you need to test either of these features clicking on the Java and/or JavaScript page will open dictionary definition each with scripts and applets that will allow you to test these features.

http://www.computerhope.com/cgi-bin/systeminfo.cgi

[gardengirl]

O.K. please bear with me on this stuff.
I went to the Computer Hope link.
Java is null.  Javascript is 1.3
I clicked on Java as instructed.  Then I went to the Java.Sun.com link.
Now what please?  Lots of info but its all Greek to me. 
As to the problems I'm having, I can't get maps on Yahoo and mapquest.
I can't make multiple deletions in hotmail.  Must go to in box and delete each one separately. Adobe is gone from computer and it won't download says corrupt files.

[Broni]

Try here:
http://java.sun.com/javase/downloads/index.jsp
#4 - Java Runtime Environment (JRE) 6 Update 5
Uninstall all previous versions of Java through Add\Remove.

[Computer Hope Admin]

Thanks for reply Broni.

Gardengirl, that's no problem about not understanding something and I appreciate you sticking with it and telling us you don't understand it. It helps me try to keep Computer Hope as easy as possible. Unfortunately Sun (developers of Java) make things complicated and keep changing the links for downloads which is why the Java page on Computer Hope links to the page it does. In addition to the link Broni suggested above another easy to follow and use site is:

http://www.java.com/getjava/

I'll update our page to point to that more friendly and easy to use page.

[gardengirl]

Thanks for your help and patience!!  Here's what I did.  Went to the site and followed directions.  I saved the download and named it java. The icon is on my desktop also.  I now get a box called Windows Installer.  It reads---this installation package could not be opened.  Verify that the package exists and that you can access it.  Or contact the application vendor to verify that this is a valid Windows package. I clicked OK.  Now I'm lost again!!

[Computer Hope Admin]

It's possible the download was not successful. Try my above download link if you were using broni's since this is what I used to create the below steps.

- Click the download now button.
- Save the file to your desktop and keep the jxpiinstall.exe as the name of the file.
- Once download complete close all browser windows and double-click the file.
- If you have a firewall it may prompt for permission allow the installer access.
- Follow through the steps on the Install.

[gardengirl]

Tried your link also.  Still no luck.  When I use the green download box, it says it encountered an error and that I should go to the YELLOW toolbar.  My toolbar is not yellow. It says I may have to install Active-X which I have no idea what this is.  So, I used the other download feature for all operating systems. I chose Windows XP size 7.1 Followed through and I still keep getting the Windows installer box.  I tried the process 3 times.  Each time I replace the old Java with the new download.  I closed all the browsers too. Still the box appears.

[Computer Hope Admin]

Make sure you have no Java, JVE, JS2E listed in your Add/Remove programs in the Control Panel. If any Java is listed highlight and then Remove. Once removed make sure to reboot your computer.

If none were found still reboot the computer. Try running the install again.

If still problems visit the below link and download the manual offline version for Windows XP. This fille will be a lot larger but shouldn't require Internet access.

Try running the file. Again keep the name of the file the same name, so you'll be double-clicking the jre-6u5-windows-i586-p-s.exe file on your desktop. Don't rename it.

Finally, if that still doesn't work since this is an offline version, reboot the computer and boot up in Safe mode. Additional information about booting into safe mode can be found on the below document.

http://www.computerhope.com/issues/chsafe.htm

In Safe mode try running that same above file.

[gardengirl]

The control panel has none of these.  However, my desktop has 2 related icons Java and the jre...one.  Do I need to remove these icons?  If so please tell me how.

[Computer Hope Admin]

You should be looking in the Add/Remove programs, which is an icon within the Control panel. As far as the icons on the desktop deleting them or keeping them would not make a difference.

[gardengirl]

I'm following your directions.  I'm up to the link you gave me to download windows offline.  It says it cannot be downloaded OFFLINE.  Next. when I go to the safe mode do I use safe mode or safe mode networking? And you said run the file.  Which file?  Sorry I'm so lost!!