Open Hijackthis and select
Do a system scan only.
Place a check mark next to the following entries: (if there)
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)Important: Close all windows except for Hijackthis and then click
Fix checked.
Exit Hijackthis.
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Download
SDFix.exe and save it to your Desktop.
Double click
SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Please then reboot your computer in
Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, the Advanced Options Menu should appear;
- Select the first option, to run Windows in Safe Mode, then press Enter.
- Choose your usual account.
- Open the extracted SDFix folder and double click RunThis.bat to start the script.
- Type Y to begin the cleanup process.
- It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard).
- Finally add the contents of the Report.txt in your next post along with a fresh Hijackthis log.