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Author Topic: system error dangerous virus message  (Read 12485 times)

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zoe

    Topic Starter


    Greenhorn

    system error dangerous virus message
    « on: April 29, 2008, 05:37:15 AM »
    A "system error dangerous virus message" keeps popping up every few seconds.  I'm sure it is some type of virus.  It asks if I want to install anti-spyware.  I continue to answer "Cancel."  Does anyone know how to get rid of this annoying message? :'(

    street1 (RIP)

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    Re: system error dangerous virus message
    « Reply #1 on: April 29, 2008, 05:47:50 AM »
    Go to the below 2 links download and use both programs.They
    are free. AVG is really great freeware software.

    http://majorgeeks.com/download886.html

    http://www.majorgeeks.com/AVG_Anti-Spyware_d5287.html
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    zoe

      Topic Starter


      Greenhorn

      Re: system error dangerous virus message
      « Reply #2 on: April 29, 2008, 09:54:40 AM »
      I downloaded and ran both programs but neither picked up a virus.  I also had installed Norton 360, but it did not find one either.  I don't understand why these programs can miss it.  Any suggestions would be greatly appreciated.

      Dias de verano

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      Re: system error dangerous virus message
      « Reply #3 on: April 29, 2008, 10:42:32 AM »
      The answer is that you have probably picked some malware which is an "anti-spyware" scam. It warns you that you have a "dangerous virus" when you actually do not have one, so that you are induced to install their fake software which will pop up warnings, probably for "viruses" that need their paid-for version! Or else your PC will become full of adware.

      Spoiler



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      Re: system error dangerous virus message
      « Reply #4 on: April 29, 2008, 11:10:53 AM »
      Take a look though this....it will help you get started with a fix....

      http://www.computerhope.com/forum/index.php/topic,46313.0.html

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      Re: system error dangerous virus message
      « Reply #5 on: April 29, 2008, 02:17:55 PM »
      You're infected....i'm moving this to the appropiate Forum.
      Follow the instructions posted and post back with the logs....
      " Anyone who goes to a psychiatrist should have his head examined. "

      zoe

        Topic Starter


        Greenhorn

        Re: system error dangerous virus message
        « Reply #6 on: April 29, 2008, 09:01:27 PM »
         :-*
        Thank you so very much!  I followed the instructions and when I did the scan with Malwarebytes' Anti-Malware, the trojan virus was found!  I can't thank you enough for your help!  You guys are truly heros in a land of creeps who launch nasty viruses!   :-*

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        Re: system error dangerous virus message
        « Reply #7 on: April 29, 2008, 09:33:59 PM »
        That's not all.
        You need to post all three logs for us to see, IF your computer is clean.

        zoe

          Topic Starter


          Greenhorn

          Re: system error dangerous virus message
          « Reply #8 on: April 30, 2008, 12:57:29 PM »
          Here are the 3 logs that you requested.  I deleted the trojan virus from the malware scan which fixed my pop-up message problem.  Thanks again for all your help.   :)

          [recovering space - attachment deleted by admin]

          evilfantasy

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          Re: system error dangerous virus message
          « Reply #9 on: April 30, 2008, 03:53:53 PM »
          Open Hijackthis and select Do a system scan only.

          Place a check mark next to the following entries: (if there)

          O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-AA8C-E56FA49CA83A} - (no file)
          O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)


          Important: Close all windows except for Hijackthis and then click Fix checked.

          Exit Hijackthis.

          ----------

          Download SDFix.exe and save it to your Desktop.

          Double click SDFix.exe and it will extract the files to %systemdrive%
          (Drive that contains the Windows Directory, typically C:\SDFix)

          Please then reboot your computer in Safe Mode by doing the following:

          • Restart your computer
          • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
          • Instead of Windows loading as normal, the Advanced Options Menu should appear;
          • Select the first option, to run Windows in Safe Mode, then press Enter.
          • Choose your usual account.
          • Open the extracted SDFix folder and double click RunThis.bat to start the script.
          • Type Y to begin the cleanup process.
          • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
          • Press any Key and it will restart the PC.
          • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
          • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
            (Report.txt will also be copied to Clipboard).
          • Finally add the contents of the Report.txt in your next post along with a fresh Hijackthis log.

          zoe

            Topic Starter


            Greenhorn

            Re: system error dangerous virus message
            « Reply #10 on: April 30, 2008, 06:19:46 PM »
            OK!  Please see attached files.

            [recovering space - attachment deleted by admin]

            evilfantasy

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            Re: system error dangerous virus message
            « Reply #11 on: April 30, 2008, 06:48:13 PM »
            That got on eof them, the next one will need a more powerful tool.

            Please download Combofix by sUBs from one of the below links.
            (Try all three if necessary)Important! Combofix.exe MUST be saved to and ran from the Desktop.
            • Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
            • Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
              • Click this link to see a list of security programs that should be disabled and how to disable them.
              • If yours is not listed and you don't know how to disable it, please ask.
            • Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
            • Double click combofix.exe & follow the prompts.
              • Choose Yes to accept the Disclaimers.[
              • When finished, it will produce a log for you.
              • Post that log in your next reply.
              Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall
              • If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
              • Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
              .
              Please add the combofix log in the next reply.

              zoe

                Topic Starter


                Greenhorn

                Re: system error dangerous virus message
                « Reply #12 on: May 01, 2008, 04:01:42 AM »
                See attached.  Thanks!

                [recovering space - attachment deleted by admin]

                evilfantasy

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                Re: system error dangerous virus message
                « Reply #13 on: May 01, 2008, 11:26:58 AM »
                Looks good. We need to scan a file, hopefully it will come back clean.

                Scan Suspicious File(s)

                Please visit Virustotal
                (If more than one file needs scanned they must be done separately and logs posted for each one)
                • Copy the file path in the below Code box:
                Code: [Select]
                C:\WINDOWS\C:\WINDOWS\System32\svchost.exe
                • At the upload site, click once inside the window next to Browse.
                • Press Ctrl+V on the keyboard (both at the same time) to paste the file path in the window.
                • Next click Send File
                  • Your file will possibly be entered into a queue which normally takes less than a minute to clear.
                • This will perform a scan across multiple different virus scanning engines.
                • Important: Wait for all of the scanning engines to complete.
                • Copy and then Paste the link to the results in the next reply.

                zoe

                  Topic Starter


                  Greenhorn

                  Re: system error dangerous virus message
                  « Reply #14 on: May 01, 2008, 07:16:05 PM »
                  I visited the Virustotal site as instructed.  After copying the Code in box (C:\Windows\C:\Windows\System32\schost.exe)  and sending the file, I get this message:  0 bytes size received / Se ha recibido un archivo vacio

                  Did I do something wrong?  Thanks for your patience.