Author Topic: internet lag?? (Read 8814 times)

Bramsy · « **on:** May 28, 2008, 10:08:51 PM »

when i click links or roam the web, i have about 15 seconds of "nothing" happening?

i just changed routers to from a Netgear to a Netgear wireless router. WGR614v9 to be exact.

i called netgear about this and their only solution was to send me a new one.

i have 3 computers connected to this router. 2 hard wired (the other one is fine) and i wireless.

my 'test' page is espn.com. i navigate to it either from favorites or type it in. it usually takes about 15 seconds to begin downloading the page information and about 30-45 seconds total (at least)

any ideas?

i have SBCglobal DSL and a 2 wire modem... when the modem is connected directly to the puter, it works fine! this just began when i added this wireless router.

is my XP failing me?

help?

Broni · « **Reply #1 on:** May 28, 2008, 10:20:13 PM »

It looks more like router issue. Did you try to power cycle it?
Only one computer is having a problem?

Bramsy · « **Reply #2 on:** May 28, 2008, 10:25:25 PM »

thanks for the prompt reply!

i power cycled the router per netgear CS's advice...

i have changed ports on the back of the router... only my computer has this problem.... not the family one and not the wireless connection

Broni · « **Reply #3 on:** May 28, 2008, 10:29:34 PM »

I'm assuming, you're using Internet Explorer? Did you try Firefox?
Also....
Go Start>Run, type in:
cmd
Click OK.

At Command Prompt, type in:
ping www.google.com
Hit Enter.

Copy results, and post them back here.

Bramsy · « **Reply #4 on:** May 28, 2008, 10:36:53 PM »

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

F:\Documents and Settings\J>ping www.google.com

Pinging www.l.google.com [64.233.167.104] with 32 bytes of data:

Reply from 64.233.167.104: bytes=32 time=60ms TTL=244
Reply from 64.233.167.104: bytes=32 time=59ms TTL=244
Reply from 64.233.167.104: bytes=32 time=60ms TTL=244
Reply from 64.233.167.104: bytes=32 time=63ms TTL=244

Ping statistics for 64.233.167.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 63ms, Average = 60ms

i use Maxthon... just downloaded firefox beta tonight to see if it was the browser and firefox is a tiny bit better...

Broni · « **Reply #5 on:** May 28, 2008, 10:44:12 PM »

Ping looks normal.

Download, and install TCP Optimizer: http://www.speedguide.net/downloads.php
Open it, and put a checkmark in Optimal Settings. Click Apply changes button.
Restart computer, and see if it helped.

Bramsy · « **Reply #6 on:** May 28, 2008, 10:48:09 PM »

will do Broni.... BRB and thanks for the help!

Bramsy · « **Reply #7 on:** May 28, 2008, 11:05:13 PM »

Broni...........

no change.

i just don't get why it takes about 30 seconds for a page to realize that i clicked a link for recognize something. i watch my router and watch when it starts blinking it starts to work... it just sits there for a little bit THEN it says "ok, i'm ready now" and transfers the data......... its fustrating!

Bramsy · « **Reply #8 on:** May 28, 2008, 11:06:51 PM »

should i swap out the cord or something?

Aegis · « **Reply #9 on:** May 28, 2008, 11:33:19 PM »

That's a good idea. Try a different Ethernet cable between your computer and the router, and see what happens...

Bramsy · « **Reply #10 on:** May 28, 2008, 11:58:58 PM »

NO change........ still hiccups when responding

Bramsy · « **Reply #11 on:** May 29, 2008, 08:03:36 AM »

anybody? any other ideas..............? i know my computer is a little on the old side, but nothing like this has happened before........

seeing as though other computers work fine with this router, is my computer in need of certain setting to be compatable with this router?

Computer Hope Admin · « **Reply #12 on:** May 29, 2008, 11:44:20 AM »

As Broni mentioned your ping does look good I was expecting to see lost packets which would of explained a lot. How is your network setup. Explain or make a picture of how this computer is connected to any network devices and how it gets out of your house onto the Internet.

Also could you do a traceroute for me.. click Start/Run type cmd press enter.

At the command prompt type:

tracert google.com

and post me the results.

Bramsy · « **Reply #13 on:** May 29, 2008, 11:59:03 AM »

i am not on the current computer but i will send you my results the second i arrive home.

my networking looks like this.

modem, router on my desk... family computer with a 60ft. cord about 15 feet away in next room.
the router is connected to the modem which is SBCglobal yahoo! DSL to my knowledge... its a weak means of broadband, but i'm not paying for it, so i dont complain.

the internet goes through the phone line.

is there someway that the new router needs to configure with my computer??? when i was on tech support with Netgear, the guy had me connect the modem to my computer directly and there was NO problem. it was just like old...

thanks for the help : /

Aegis · « **Reply #14 on:** May 29, 2008, 12:46:19 PM »

Quote

when i was on tech support with Netgear, the guy had me connect the modem to my computer directly and there was NO problem. it was just like old...

Did he explain anything? If the connection between your DSL modem and computer (direct) works well, then the problem is something in the router.

Bramsy · « **Reply #15 on:** May 29, 2008, 01:14:00 PM »

no he didnt offer any suggestions.... just wanted me to send the router AT MY EXPENSE to some returns dept over snail mail..........

the only reason i am concerned is because the other computer works fine and i tried new the other computers cable AND switching ports on the router... so i feel as if it IS my computer, you know?!?

Bramsy · « **Reply #16 on:** May 29, 2008, 02:07:16 PM »

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

F:\Documents and Settings\J>tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms homeportal.gateway.2wire.net [172.16.0.1]
3 53 ms 52 ms 52 ms adsl-99-149-247-254.dsl.sfldmi.sbcglobal.net [99
.149.247.254]
4 53 ms 53 ms 52 ms 67.36.65.2
5 53 ms 53 ms 52 ms bb2-g10-0.sfldmi.sbcglobal.net [151.164.43.63]
6 59 ms 58 ms 60 ms 151.164.93.49
7 59 ms 56 ms 65 ms 151.164.251.226
8 58 ms 56 ms 58 ms 209.85.251.38
9 75 ms 72 ms 74 ms 216.239.46.12
10 73 ms 74 ms 72 ms 72.14.232.111
11 79 ms 72 ms 73 ms 72.14.236.134
12 74 ms 74 ms 74 ms eh-in-f99.google.com [72.14.207.99]

Trace complete.

F:\Documents and Settings\J>

Computer Hope Admin · « **Reply #17 on:** May 29, 2008, 02:53:07 PM »

Traceroute looks good and if you've tried another computer on the same connection connected to the same port on the router and it worked fine I'd have to agree with you that maybe it is something to do with the computer and not the connection.

Have you tried downloading and updating the drivers for your network card on the computer. Maybe you've got an issue with the drivers on the computer.

Bramsy · « **Reply #18 on:** May 29, 2008, 03:05:19 PM »

im hooked soley to the modem right now and things are lightning fast........ i dont know.. maybe its karma? any other ideas are welcomed $:-\$

Computer Hope Admin · « **Reply #19 on:** May 29, 2008, 03:15:36 PM »

If you add the router to the modem (without the 60ft cables or other cables you were using) does it still go fast?

Bramsy · « **Reply #20 on:** May 29, 2008, 03:22:42 PM »

nope...... it just goes fast on all other computers and when MY computer is soley hooked to the modem.....

Bramsy · « **Reply #21 on:** May 29, 2008, 03:25:17 PM »

is there settings on my puter (or elsewhere) that i need to change because i am using a new router.... Netgear RP614v3 to a Netgear WGR614v9........?

Broni · « **Reply #22 on:** May 29, 2008, 04:50:14 PM »

I'd try to get new ethernet card driver (uninstall current one). If that doesn't work, I'd buy a new card ($15).

Bramsy · « **Reply #23 on:** May 29, 2008, 05:02:49 PM »

how do i find out:

a)which card i have (ethernet)
b)its driver location (on the web?)
c)steps on doing this whole process....

Broni · « **Reply #24 on:** May 29, 2008, 05:30:23 PM »

Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

Bramsy · « **Reply #25 on:** May 29, 2008, 06:19:31 PM »

silly major geeks was taking its time so i went to softpedia...... anyways, here's what you asked for:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer J (JDesktop)
Generator J
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-05-29
Time 20:22

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name J (JDesktop)
User Name J

Motherboard:
CPU Type Intel Pentium III, 500 MHz (5 x 100)
Motherboard Name Intel Seattle II SE440BX-2 (2 ISA, 4 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset Intel 82440BX
System Memory 512 MB (SDRAM)
BIOS Type Phoenix (11/05/99)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce2 MX 400 (64 MB)
3D Accelerator nVIDIA GeForce2 MX/MX 400
Monitor Plug and Play Monitor [NoDB] (0)

Multimedia:
Audio Adapter Creative SB Live! Value (CT4670) Sound Card
Audio Adapter Yamaha DS-XG Audio CODEC

Storage:
IDE Controller Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-75CAA0 (74 GB, IDE)
Disk Drive Maxtor 92049U6 (20 GB, 7200 RPM, Ultra-ATA/66)
Optical Drive HITACHI DVD-ROM GD-5000 (8x/40x DVD-ROM)
Optical Drive SONY DVD RW DRU-540A (DVD+RW:12x/4x, DVD-RW:8x/4x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 76274 MB (21315 MB free)
F: (NTFS) 19461 MB (4330 MB free)
Total Size 93.5 GB (25.0 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Port Mouse (IntelliPoint)
Mouse Microsoft USB Wireless Mouse (IntelliPoint)
Game Controller Microsoft PC-joystick driver

Network:
Network Adapter CNet FAST200WL PCI Wake On LAN Fast Ethernet Adapter (192.168.1.2)
Modem SoftK56 Data Fax #2
Modem Standard Modem

Peripherals:
Printer Auto HP DeskJet 840C/841C/842C/843C on HANGI
Printer HP DeskJet 970Cse
Printer HP LaserJet 1100 (MS)
Printer HP Officejet 7300 series fax
Printer HP Officejet 7300 series
Printer hp photosmart 7350 series
Printer HP remote printers
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
USB Device Generic USB Hub
USB Device USB Human Interface Device

Bramsy · « **Reply #26 on:** May 29, 2008, 06:38:09 PM »

certain websites such as this one and google, work super quick.... others like majorgeeks, espn, and more take what seems like dial-up forever!

Broni · « **Reply #27 on:** May 29, 2008, 07:24:42 PM »

Unfortunately, you'll have to open your computer case, and look at your ethernet card.
Here, it explains why: http://www.cnet.com.tw/download/pro200wl.htm
After you identify P/N number, download appropriate driver, and leave it alone.

Go Start>Run, type in:
devmgmt.msc
Click OK.

In Device Manager, go to Network Adapters, right click on CNet FAST200WL PCI Wake On LAN Fast Ethernet Adapter, click Properties, then Driver tab.
Click on Uninstall button.
After uninstall is completed, go to freshly downloaded file, unzip it, and double click on setup.exe file to began installation.

P. S. This is very old product, so all the above procedure may have no positive effects.

Bramsy · « **Reply #28 on:** May 30, 2008, 09:23:57 AM »

i did this last night and NO change....... guess it has to be the router.

why is netgear making ME pay to ship the product because its defective?
is there any way around this?

??

Broni · « **Reply #29 on:** May 30, 2008, 10:51:41 AM »

I'd try new ethernet card, first, since yours is rather ancient one.

Computer Hope Forum

News:

Author Topic: internet lag?? (Read 8814 times)

Bramsy

Broni

Bramsy

Broni

Bramsy

Broni

Bramsy

Bramsy

Bramsy

Aegis

Bramsy

Bramsy

Computer Hope Admin

Bramsy

Aegis

Bramsy

Bramsy

Computer Hope Admin

Bramsy

Computer Hope Admin

Bramsy

Bramsy

Broni

Bramsy

Broni

Bramsy

Bramsy

Broni

Bramsy

Broni