I have both the avg and webroot.
Last time I was in here trying to get rid of spyware/malware, I was told to install a different spyware remover, but I don't know the name of it. Since it is on the other computer I can't get that info.
But as I said in last post, any other suggestions on how to fix the problem?
I don't mind a little data loss, but at this point, I would like to at least have the option to repair. Since it didn't work the first time, any other suggestions??? Of did I do something wrong? To the best of my knowledge, I followed your instructions. I never got to the point of going into ms-dos. I don't even know what to look for if I do get in there. So I would need to be told that also.