speaker problem

[HBUgl214]

I have speakers for my computers, and I bought new ones because I thought they were not working.  When I go to the audio/sounds on my control panel like the help asked me to, it is gray and I cannot click on it.  I have no sound!!!!!  Help me!

[squall_01]

Right click on my computer select properties then click the hardware tab then click on device manger an go to where it says sounds an see if theres a yellow, if so your audio drivers probably arent in.  Check this first.

[HBUgl214]

There was nothing yellow.  Everything looked fine there. 

[squall_01]

Check the speaker icon in the task bar near the clock to make sure the level isnt low.  Had these been previously working?

[HBUgl214]

I do not have a speaker icon in the task bar.  These are brand new speakers that I bought because I could not get my other ones to work.  When I go to the hardware box on the audio/sound device in the control panel it says there is nothing there.  I checked all the wires and made sure they were plugged in correctly and all that stuff.  I am very frustrated!!!!!   

[squall_01]

You did install the driver right? 

[homer]

a couple things that need answering...

1. did your sound ever work on this computer?
2. do you have a dedicated sound card or is your sound integrated on your motherboard?
3. are your speakers hooked up correctly?

[squall_01]

Question three was answered but thanks.