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Author Topic: Computer Hope Running Slow  (Read 64974 times)

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drmsucks

    Topic Starter


    Specialist

    Computer Hope Running Slow
    « on: July 07, 2008, 06:08:38 PM »
    Seems like the board has been running 'slow' today - anyone else notice?


    ADMIN NOTES FOR ISP:

    3:20 PM MST --
    http://www.computerhope.com/forum/index.php/topic,60680.msg371963.html#new
    Page created in 21.386 seconds with 21 queries.
    Total processes: 14 (1 sleeping, 2 running, 11 locked)
    Copying to tmp table
    Time: 16s
    Query:
    SELECT t.ID_TOPIC
    FROM (smf_topics AS t, smf_messages AS mf)
    WHERE t.ID_BOARD = 9
       AND mf.ID_MSG = t.ID_FIRST_MSG
    ORDER BY isSticky, mf.subject DESC
    LIMIT 6, 25

    3:40 PM MST --
    Creating new post getting forwarded to:
    http://www.computerhope.com/forum/index.php/board,16.0.html
    Page created in 1.8 seconds with 16 queries.
    12 (1 sleeping, 2 running, 9 locked)
    State: Sorting result
    Time: 11s
    Query:
    SELECT ID_MSG, ID_MEMBER
    FROM smf_messages
    WHERE ID_TOPIC = 58243
    ORDER BY ID_MSG DESC
    LIMIT 0, 5


    Viewing: http://www.computerhope.com/forum/index.php/topic,60027.0.html
    Page created in 38.527 seconds with 20 queries.
    Total processes:     40 (0 sleeping, 2 running, 38 locked)
    State: Copying to tmp table
    Time: 54s
    Query:
    SELECT
       t.ID_TOPIC, t.numReplies, t.locked, t.numViews, t.isSticky, t.ID_POLL,
       0 AS new_from,
       t.ID_LAST_MSG, ml.posterTime AS lastPosterTime, ml.ID_MSG_MODIFIED,
       ml.subject AS lastSubject, ml.icon AS lastIcon, ml.posterName AS lastMemberName,
       ml.ID_MEMBER AS lastID_MEMBER, IFNULL(meml.realName, ml.posterName) AS lastDisplayName,
       t.ID_FIRST_MSG, mf.posterTime AS firstPosterTime,
       mf.subject AS firstSubject, mf.icon AS firstIcon, mf.posterName AS firstMemberName,
       mf.ID_MEMBER AS firstID_MEMBER, IFNULL(memf.realName, mf.posterName) AS firstDisplayName,
       LEFT(ml.body, 384) AS lastBody, LEFT(mf.body, 384) AS firstBody, ml.smileysEnabled AS lastSmileys,
       mf.smileysEnabled AS firstSmileys
    FROM (smf_topics AS t, smf_messages AS ml, smf_messages AS mf)
       LEFT JOIN smf_members AS meml ON (meml.ID_MEMBER = ml.ID_MEMBER)
       LEFT JOIN smf_members AS memf ON (memf.ID_MEMBER = mf.ID_MEMBER)
    WHERE t.ID_BOARD = 5
       AND ml.ID_MSG = t.ID_LAST_MSG
       AND mf.ID_MSG = t.ID_FIRST_MSG
    ORDER BY isSticky DESC, IFNULL(memf.realName, mf.posterName)
    LIMIT 0, 25

    10:54 MST - July 9, 2008
    Viewing: http://www.computerhope.com/forum/index.php/topic,60833.msg387231.html#new
    Page created in 14.497 seconds with 19 queries.
    Total processes:     5 (1 sleeping, 2 running, 2 locked)
    State: Copying to tmp table
    Time: 4s
    Query:
    SELECT t.ID_TOPIC
    FROM (smf_topics AS t, smf_messages AS mf)
       LEFT JOIN smf_members AS memf ON (memf.ID_MEMBER = mf.ID_MEMBER)
    WHERE t.ID_BOARD = 9
       AND mf.ID_MSG = t.ID_FIRST_MSG
    ORDER BY isSticky, IFNULL(memf.realName, mf.posterName) DESC
    LIMIT 1041, 25


    BRONI:
    3:42 PM PST - takes 30 sec to load this page: http://www.computerhope.com/forum/index.php/topic,60663.0/topicseen.html

    BRONI:
    3:44 PST - takes 30 sec to load: http://www.computerhope.com/forum/index.php?action=unread;start=25

    DRMSUCKS:
    7/9/08, 0855 MDT, approx 2 min wait after clicking on 'Reply' button on thread: http://www.computerhope.com/forum/index.php/topic,60934.msg386801.html#msg386801.

    7/9/2008, 1054 MDT, approx 15 second wait after clicking on 'notify moderator' at: http://www.computerhope.com/forum/index.php/topic,60962.0.html

    7/8/2008, approx 1335 MDT, took over (quit counting!) 2 min after clicking the post button to post to: http://www.computerhope.com/forum/index.php/topic,60934.0.html

    Carbon Dudeoxide:
    Posting took 23.125 seconds according to Fasterfox.
    (note: I use it only for the timer, everything else is set to default  Wink).
    7/9/2008 1:53pm CDT - 2:38pm.

    http://www.computerhope.com/forum/index.php/topic,60306.new.html#new
    4:46 PST - posting reply - 37 seconds

    http://www.computerhope.com/forum/index.php/topic,61026.msg387214.html#msg387214
    July 9, 2008 - 10:22PM PST - page loads 1:01min

    7/10/2008, 1034 MDT, approx i min 'fetching preview' here: http://www.computerhope.com/forum/index.php?action=post;quote=387382;topic=60968.0;num_replies=3;sesc=42f7b1d0361c784586527d243dc7493b#top

    7/10/2008, 1035 MDT, > 1 min after clicking on Post button: http://www.computerhope.com/forum/index.php?action=post;quote=387382;topic=60968.0;num_replies=3;sesc=42f7b1d0361c784586527d243dc7493b#top

    July 11
    ---

    Carbon
    4:34PM CDT    20 Seconds
    Opening a topic

    drmsucks
    1000 MDT, appprox 30 sec to post reply here: http://www.computerhope.com/forum/index.php/topic,60742.0.html

    July 12
    ---

    Carbon
    14 seconds 1:22PM CDT.
    Loading recent topics.


    July 13
    ---

    Broni
    http://www.computerhope.com/forum/index.php/topic,61268.new.html#new
    19 sec to reply.

    drmsucks
    1420 MDT, 15 sec to go to 'Microsoft Windows' forum from http://www.computerhope.com/forum/index.php/topic,60867.0.html#bot

    !~*:.Pink Floyd.:*~!:
    It took 10 seconds to go from page 1 from page 2 on the Other forum

    Broni:
    http://www.computerhope.com/forum/index.php/topic,61279.new.html#new
    21 sec to reply.
    Additional 13 seconds to reply to this post
    « Last Edit: July 14, 2008, 10:11:25 AM by Computer Hope Admin »
    If you don't have time to do it right
                    ...when will you have time to do it over?

    soybean



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    Re: Computer Hope Running Slow
    « Reply #1 on: July 07, 2008, 06:21:30 PM »
    Yes, at various times, it's been slow in responding today for me.

    !~*:.Pink Floyd.:*~!

    • Guest
    Re: Computer Hope Running Slow
    « Reply #2 on: July 07, 2008, 07:11:52 PM »
    yeah it happened a few mins ago

    Carbon Dudeoxide

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    Re: Computer Hope Running Slow
    « Reply #3 on: July 07, 2008, 07:40:35 PM »
    It's been happening to me all morning....and afternoon...

    drmsucks

      Topic Starter


      Specialist

      Re: Computer Hope Running Slow
      « Reply #4 on: July 07, 2008, 08:03:05 PM »
      Thanks - I've had DSL connection issues and wanted to be sure it wasn't at my end.
      If you don't have time to do it right
                      ...when will you have time to do it over?

      !~*:.Pink Floyd.:*~!

      • Guest
      Re: Computer Hope Running Slow
      « Reply #5 on: July 07, 2008, 08:04:45 PM »
      Its Nathans 20 year old computer!

      squall_01



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        Re: Computer Hope Running Slow
        « Reply #6 on: July 08, 2008, 04:57:39 AM »
        I dont think that its a c64 or something.  It hasnt been for me?
        Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

        If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres

        Computer Hope Admin

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        Re: Computer Hope Running Slow
        « Reply #7 on: July 08, 2008, 01:02:08 PM »
        Actually it is a c64.. curse this 64k of memory!!! Bill Gates told me I would never need more than 640k obviously he's not right. But in all serious, yeah does seem to be having some issues more and more recently. I'm in contact with the ISP to see if there is anything we can do to help relieve the stress on the servers.
        Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it is stupid.
        -Albert Einstein

        Computer Hope Admin

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        Re: Computer Hope Running Slow
        « Reply #8 on: July 08, 2008, 01:12:46 PM »
        Working with ISP now. However, now the forums seem to be working ok and they've indicated that the server has not set off any load alarms. So it's going to be more difficult to track down since it randomly seems to occur. However, since I've been getting more complaints about this recently I'd like for everyone to help me log when this occurs and what you were doing when it occurred to help me help the ISP determine if it is an issue with the server or maybe an issue with SMF.

        Type of feedback I'd like.

        Time: 1:11PM (MST)
        Trying to reply to post.
        URL to post and URL currently being displayed in URL bar.

        All feedback would be greatly appreciated.





        Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it is stupid.
        -Albert Einstein

        michaewlewis



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        Re: Computer Hope Running Slow
        « Reply #9 on: July 08, 2008, 02:15:18 PM »
        1:13pm PST, slow loading trying to go into new replies to my posts from forum root

        I noticed that we set a new record today, 981 users online. Maybe we need a newer server and/or more bandwidth speed..... ???

        Carbon Dudeoxide

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        Re: Computer Hope Running Slow
        « Reply #10 on: July 08, 2008, 02:21:49 PM »
        1:13pm PST, slow loading trying to go into new replies to my posts from forum root

        I noticed that we set a new record today, 981 users online. Maybe we need a newer server and/or more bandwidth speed..... ???
        I missed it again....

        Computer Hope Admin

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        Re: Computer Hope Running Slow
        « Reply #11 on: July 08, 2008, 02:41:24 PM »
        If the server was reaching a limitation the ISP would of handled it they've got several triggers setup to warn them if capacity has been met and/or exceeded. Bandwidth is also definately not an issue. Which is why this issue is tricky. I've been trying a few things and noticed I've been able to duplicate the issue when I've got old forum searches taking place so going to try creating an index file later tonight to see if that helps things.
        Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole life believing that it is stupid.
        -Albert Einstein

        squall_01



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          Re: Computer Hope Running Slow
          « Reply #12 on: July 08, 2008, 03:58:25 PM »
          It seems like I missed it again.  Thats why I wanted to have some of my ideas in play so that this wouldnt happen but I dont think it would be able to prevent this.  I had a feeling this would happen any how so I'll try an take notice if I can.
          Windows 7 RC Tester.  Working on it.  Your monitor says etchasketch on the side!

          If I fall who is there to pick me up now.  I stand alone but I stand as the gaurdian for whom I wish to protect.  The sound of my blade utters my name as you fall.  For I shall not move.  For those that forsake the very people are wosres

          Broni


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          Re: Computer Hope Running Slow
          « Reply #13 on: July 08, 2008, 04:17:14 PM »
          Quote
          I noticed that we set a new record today, 981 users online
          WOW!

          Broni


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          Re: Computer Hope Running Slow
          « Reply #14 on: July 08, 2008, 04:24:01 PM »
          Around 3PM PST - getting double email notifications about very same post.