How setup Thomson router

[Bernee]

I just bought a Thomson router model TG 585 v7 (residential wireless) and tried to setup through the CD but it does not work. Also, I tried to setup using manual installation but still it does not work. I cannot connect to the internet. I check the internet connectivity test and it says "disconnected by user" or similar words to that effect. I reset many times and started all over again the setup but still I cannot connect to the internet. Can somebody please help me in setting up this Thomson router? Maybe I miss something during the setup or my configuration values are incorrect? Thank you very much.

[holdx]

hey I had a same problem few months ago exactly the same and I found an answer.
In my example it was a f... antivirus (nod 32) with a firewall so I just uninstalled that *censored* and that was it,
so please check your anivirus (I'm not say it must be nod32, it might be any other antivirus with a firewall)
good lack!

[nmalobela]

I just bought a Thomson router model TG 585 v7 (residential wireless) and tried to setup through the CD but it does not work. Also, I tried to setup using manual installation but still it does not work. I cannot connect to the internet. I check the internet connectivity test and it says "disconnected by user" or similar words to that effect. I reset many times and started all over again the setup but still I cannot connect to the internet. Can somebody please help me in setting up this Thomson router? Maybe I miss something during the setup or my configuration values are incorrect? Thank you very much.