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Author Topic: Computer Doctor Needed!!  (Read 27457 times)

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Katman_09

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    Re: Computer Doctor Needed!!
    « Reply #30 on: August 02, 2008, 01:26:26 AM »
    ok, found it, it's early. lol 

    evilfantasy

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    Re: Computer Doctor Needed!!
    « Reply #31 on: August 02, 2008, 03:53:47 AM »
    Any changes?

    Katman_09

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      Beginner

      Re: Computer Doctor Needed!!
      « Reply #32 on: August 02, 2008, 09:14:45 AM »
      Nope, IE still isn't working right.  When i type in a web address in the address bar, another IE box pops up but is blank and just keeps blinking.  I have Google is my home page now and if i type msn in the search box, it will pull up all the searches and i can get to the sight that way but it goes bezerk if i type anything in the address bar.

      Katman_09

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        Re: Computer Doctor Needed!!
        « Reply #33 on: August 02, 2008, 09:42:17 AM »
        Ok, so i went to my internet options and unchecked the box for reuse windows for launching shortcuts.  Once i did that, i typed an address in my address bar and another window popped up but with the address i typed in.  Nothing is locking up but i don't know what it's doing that.  Also, if this matters, before all this happened, i was using IE7 (which once all this is cleared up, i'll go to Firefox).   

        Hope this helps you.

        evilfantasy

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        Re: Computer Doctor Needed!!
        « Reply #34 on: August 02, 2008, 10:49:21 AM »
        Have you tried to reset the Web settings?

        Reset Web Settings & Default Security Settings

        For IE 7 users:

        Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

        To Reset Default Security Settings:

        For IE 7 users, simply click the "Reset all zones to default level" button.

        Katman_09

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          Beginner

          Re: Computer Doctor Needed!!
          « Reply #35 on: August 02, 2008, 01:30:33 PM »
          When i restore settings, it goes back to locking up with a second screen.  I'm using the factory IE and not the new version of IE.  I didn't know if some files would still be in the system from IE7 that could be affecting me since i'm using IE6.

          evilfantasy

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          Re: Computer Doctor Needed!!
          « Reply #36 on: August 02, 2008, 01:44:29 PM »
          Do you use a Router? Have you tried resetting it? Either use the reset button on it or unplug it for 10 seconds and plug it back in. Or....

          Try some manual fixes for IE 6. I'm really puzzled over this.

          Reset settings for Internet Explorer 6

          Reset Explorer Settings IE 6

          Then try this if that doesn't work...

          Click Start > Run and copy and paste the following line into the run box:
          regsvr32 urlmon.dll
          Press OK
          Once it is completed you will get this message DllRegisterServer in urlmon.dll succeeded, repeat the above steps, but replace regsvr32 urlmon.dll with the following: (enter each line one at a time selecting OK after each)

          • regsvr32 actxprxy.dll
          • regsvr32 shdocvw.dll
          • regsvr32 mshtml.dll
          • regsvr32 browseui.dll
          • regsvr32 jscript.dll
          • regsvr32 vbscript.dll
          • regsvr32 oleaut32.dll
          When finished restart your computer.

          And then if that still doesn't work...

          Place your XP CD ROM in the drive drive and follow the instructions below:
          • Click on Start > Run and type sfc /scannow then press Enter (note the space between scf and /scannow)
            • Let this run undisturbed until the window with the blue  progress bar goes away
          SFC - Which stands for System File Checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

          If you want to see what was replaced, right-click My Computer and click on Manage.
          In the new window that appears, expand the Event Viewer (by clicking on the + symbol next to it) and then click on System.

          Katman_09

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            Beginner

            Re: Computer Doctor Needed!!
            « Reply #37 on: August 02, 2008, 06:13:18 PM »
            Yes, i do have a router and did unplug it.  Didn't reset it because since it's wireless, that's running my laptop i'm using now.  Wasn't sure if i would then not be able to connect again.
            I did everything you mentioned and with the last thing regarding the XP disk, i went into "manage" and "system" and there were a TON of errors.  I rebooted and got a black screen saying there was an error on drive 5 and to hit F1 to continue or F2 to go to system utility.  I hit F1 and then it took me to windows.  I then rebooted again and didn't have any errors. 

            evilfantasy

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            Re: Computer Doctor Needed!!
            « Reply #38 on: August 02, 2008, 06:20:25 PM »
            No changes or are you able to connect to other sites now?

            You should be able to unplug the router from the wall, then plug it back in to reset it. It won't effect anything.

            Katman_09

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              Beginner

              Re: Computer Doctor Needed!!
              « Reply #39 on: August 02, 2008, 06:26:32 PM »
              No, no changes.  I can only go to sites if i type it in the search bar.  If i type a website in the address bar, i still get a second IE window that locks up both windows. 

              And i did unplug from the wall for about a minute with the same results.

              evilfantasy

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              Re: Computer Doctor Needed!!
              « Reply #40 on: August 02, 2008, 06:36:01 PM »
              Try to run Firefox portable from the infected computer, that way we can easily run some of these tools.

              Firefox portable download link

              If Firefox works then use the below link for Dr. Web. If not the you will need to transfer Dr. Web over.

              This is portable so you can transfer it over. You will want to update it first though.

              Download DrWeb CureIt & save it to your desktop.

              Scan with DrWeb-CureIt as follows:
              • Double-click on drweb-cureit.exe and then click Start.
              • An Express Scan of your PC notice will appear.
              • Under Start the Express Scan Now Click OK to start.
                • This is a short scan that will scan the files currently running in memory.
                • If or when something is found, click the Yes button when it asks you if you want to cure it.
              • Once the short scan has finished, Click Options > Change settings
              • Choose the Scan tab and UNcheck Heuristic analysis and click OK
              • Back at the main window, select the Complete scan button.
              • Then click the Green Arrow Start Scanning button on the right and the scan will start.
                • Click Yes to all if it asks if you want to cure/move any file(s).
              • When the scan is done.
              • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
              • Save the DrWeb.csv report to your Desktop.
              • Exit Dr.Web Cureit.
              • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
              [/COLOR]
              • After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
              • Copy and paste that log in the next reply

              Katman_09

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                Beginner

                Re: Computer Doctor Needed!!
                « Reply #41 on: August 02, 2008, 08:20:45 PM »
                Just to keep you posted, Dr. Web is doing a complete scan now.

                evilfantasy

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                Re: Computer Doctor Needed!!
                « Reply #42 on: August 02, 2008, 08:23:31 PM »
                Cool. I'm wondering if this is malware causing the problems or if the OS has been damaged. Worse case scenario you will need to re-install. Dr. Web can take a while to complete and should let us know better whats going on.

                Katman_09

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                  Beginner

                  Re: Computer Doctor Needed!!
                  « Reply #43 on: August 02, 2008, 08:30:55 PM »
                  I hope so. 

                  So, once this is cleared up, what do you recommend me using to protect my computer.  Currently, i have a subscription to Norton until March of next year.  I do have spybot but have been told Norton isn't very good.  I need something that will take care of all kinds of attacks.  Any ideas?  Obviously, i'll scrap IE. 

                  evilfantasy

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                  Re: Computer Doctor Needed!!
                  « Reply #44 on: August 02, 2008, 08:34:59 PM »
                  Once we finish up I'll leave links to reliable free solutions for antispyware, firewalls and antivirus.

                  No trying to do all of that yet.