cannot access control panel

[oldfrtswife]

I'm getting email, but cannot access control panel. Says administrator blocked
also think spyware might have gotten in computer and messed up homepage.
screen is white, but background pic will come up , then screen goes white with big
triangle and says active controls turned off due to microsoft problem.
can get into safemode, but don't know how to get passed f8 help
system restore blocked also.
Thanks oldfrts wife

[oldfrtswife]

ref my cannot access control panel- using windows xp system

[evilfantasy]

Download and rename TrendMicro HijackThis.exe (HJT)

• Double-click on HJTInstall.
• Click on the Install button.
  
• It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
  
• Upon install, HijackThis should open for you.

• Close HijackThis and rename it.
  
• Go to C:\Program Files\Trend Micro\HijackThis.exe
  
• Right click on HijackThis.exe and select Rename.
  
• Type in sniper.exe and press Enter.
  
• Right-click on sniper.exe and select Send To > Desktop (create shortcut)

• From the desktop open HijackThis.
• Important! If using Windows Vista, Right-click and Run As Administrator
  
• Click on the Do a system scan and save a log file button
  
• HijackThis will scan and then a log will open in notepad.
• Copy and then paste the entire contents of the log in your post.
  
• Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

Although we have renamed HijackThis to sniper, we will still refer to it as HijackThis or HJT.

[oldfrtswife]

Thanks will try this , Tried this, could not open folder options, have windows xp not windows 98. thanks again