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Author Topic: Run dll error  (Read 14706 times)

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J Dawg71187

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    Run dll error
    « on: August 19, 2008, 07:53:14 PM »
    Whenever I start up my computer I receive this error message.

    error loading C:Windows\system32\etgysdax.dll   The specific module cannot be found.

    Help what does this mean, how can I fix it.

    ChrisXPPro



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    Re: Run dll error
    « Reply #1 on: August 19, 2008, 08:20:24 PM »
    Info - info - info!!?

    Op system - how long the problem?  Any recent changes -etc - etc.

    What if any app/function seems inpaired after this message?  It's not in my system32 and sounds like a specific dynamic link library for an app you have.
    Ain't technology great - until it goes wrong!

    J Dawg71187

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      Re: Run dll error
      « Reply #2 on: August 19, 2008, 09:50:10 PM »
      IM using Vista. 

      NOt sure how long the problem has been going for sure. 

      Carbon Dudeoxide

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      Re: Run dll error
      « Reply #3 on: August 19, 2008, 10:16:08 PM »
      NOt sure how long the problem has been going for sure. 
      You don't know how long this has been going on? Even though it appears every time you start the computer up?  ??? ???

      Google didn't find anything so I suggest you look here:
      http://www.computerhope.com/forum/index.php/topic,46313.0.html

      CBMatt

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      Re: Run dll error
      « Reply #4 on: August 19, 2008, 10:43:47 PM »
      Please follow the above link posted by Carbon.  It looks like you've got yourself a Vundo infection.
      Quote
      An undefined problem has an infinite number of solutions.
      由obert A. Humphrey

      Carbon Dudeoxide

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      Re: Run dll error
      « Reply #5 on: August 19, 2008, 10:56:59 PM »
      Please follow the above link posted by Carbon.  It looks like you've got yourself a Vundo infection.
      Nice name.....Vundo....
      « Last Edit: August 20, 2008, 10:10:53 PM by Carbon Dudeoxide »

      qinghao



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        Re: Run dll error
        « Reply #6 on: August 20, 2008, 03:52:32 AM »
        etgysdax.dll from its name I think it's a part of some badware(virus,adware and so on) ,and it can not work any longer,because of the healing of antivirus software or other reason.

        And now you only need to remove it form the "startup" list in the "system configuration utility"(<-start up it from "start menu"->"run"->type in "msconfig"

        Carbon Dudeoxide

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        Re: Run dll error
        « Reply #7 on: August 20, 2008, 03:56:33 AM »
        Quote
        And now you only need to remove it form the "startup" list in the "system configuration utility"(<-start up it from "start menu"->"run"->type in "msconfig"
        We can remove it much more effectively if you post the required logs from the link I posted earlier.
        Disabling the Startup doesn't mean you got rid of the virus.

        evilfantasy

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        Re: Run dll error
        « Reply #8 on: August 20, 2008, 04:25:38 AM »
        qinghao, no offense but the advice you have been giving for malware removal are crude at best. You do understand that malware removal is more complex than that don't you?

        CBMatt

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        Re: Run dll error
        « Reply #9 on: August 20, 2008, 04:25:55 AM »
        etgysdax.dll from its name I think it's a part of some badware(virus,adware and so on) ,and it can not work any longer,because of the healing of antivirus software or other reason.

        And now you only need to remove it form the "startup" list in the "system configuration utility"(<-start up it from "start menu"->"run"->type in "msconfig"

        Carbon is right.  You are merely trying to sweep the problem under the rug.  The OP's computer has a pretty good chance of still being infected, so we need to take a look at the logs before deciding what action to take.
        Quote
        An undefined problem has an infinite number of solutions.
        由obert A. Humphrey

        qinghao



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          Re: Run dll error
          « Reply #10 on: August 20, 2008, 07:23:48 AM »

          J Dawg71187

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            Re: Run dll error
            « Reply #11 on: August 20, 2008, 09:30:37 PM »
            I am still in the process of leting superantispyware scan 115000 files and still goin

            CBMatt

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            Re: Run dll error
            « Reply #12 on: August 20, 2008, 10:08:53 PM »
            With infected computers, these scans can sometimes take a bit longer than usual.  Whenever you're ready to post your logs, we'll be here.
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            An undefined problem has an infinite number of solutions.
            由obert A. Humphrey

            J Dawg71187

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              Re: Run dll error
              « Reply #13 on: August 20, 2008, 10:49:46 PM »
              Noticed so far its over 6 and a half hours

              Carbon Dudeoxide

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              Re: Run dll error
              « Reply #14 on: August 20, 2008, 10:51:20 PM »
              Hmmmm....that's a lot of files you got there...

              Make sure you're not multi-tasking. Give the scan all your Processing Power.

              mcxeb52!

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              Re: Run dll error
              « Reply #15 on: August 20, 2008, 11:01:09 PM »
              If you don't mind starting the scan from the beginning, then I'd suggest you scan in safe mode if you could. The bare minimum is running in safe mode so you might be able to get the scan done quicker.

              J Dawg71187

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                Re: Run dll error
                « Reply #16 on: August 20, 2008, 11:05:18 PM »
                well its been in the doccuments and settings for about 2 hours so Im hoping its almost done

                Carbon Dudeoxide

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                Re: Run dll error
                « Reply #17 on: August 20, 2008, 11:08:22 PM »
                What is your Hard Drive Capacity and Free Space?

                J Dawg71187

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                  Re: Run dll error
                  « Reply #18 on: August 20, 2008, 11:09:03 PM »
                  188 gb free of 296

                  Carbon Dudeoxide

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                  Re: Run dll error
                  « Reply #19 on: August 20, 2008, 11:09:55 PM »
                  Yeah, I think that will take a while......but not so long ???

                  J Dawg71187

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                    Re: Run dll error
                    « Reply #20 on: August 20, 2008, 11:10:31 PM »
                    yeah its scanned 122138 files and counting

                    Carbon Dudeoxide

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                    Re: Run dll error
                    « Reply #21 on: August 20, 2008, 11:12:22 PM »
                    In 30GB, I have a total of 166451 files.

                    Are you doing anything else on that computer?

                    J Dawg71187

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                      Re: Run dll error
                      « Reply #22 on: August 20, 2008, 11:13:00 PM »
                      no just running the scan

                      mcxeb52!

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                      Re: Run dll error
                      « Reply #23 on: August 20, 2008, 11:19:26 PM »
                      provided nothing else happens, I think your scan should be done soon enough. The scan program is running normally I assume.

                      J Dawg71187

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                        Re: Run dll error
                        « Reply #24 on: August 20, 2008, 11:20:13 PM »
                        I would assume it is it has been scanning the application data folder full of sub application data folders

                        Carbon Dudeoxide

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                        Re: Run dll error
                        « Reply #25 on: August 20, 2008, 11:22:34 PM »
                        I would assume it is it has been scanning the application data folder full of sub application data folders
                        Most likely the case.

                        I suggest you leave it overnight and if it still hasn't finished in the morning, there is a problem...

                        J Dawg71187

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                          Re: Run dll error
                          « Reply #26 on: August 20, 2008, 11:22:55 PM »
                          ok thanks for all the help

                          Carbon Dudeoxide

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                          Re: Run dll error
                          « Reply #27 on: August 20, 2008, 11:29:31 PM »
                          Good Luck.

                          CBMatt

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                          Re: Run dll error
                          « Reply #28 on: August 20, 2008, 11:48:13 PM »
                          That's not a huge amount of space to cover, but you may have a lot of small files and directories, which can slow down the scan.  A 1 GB file can be scanned much faster than 500 MB of small text files and pictures.  Just wait it out and it will finish soon enough.  MBAM shouldn't take nearly as long, but we'll just worry about SAS and HJT (which will take only seconds) for the time being.
                          Quote
                          An undefined problem has an infinite number of solutions.
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                          J Dawg71187

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                            Re: Run dll error
                            « Reply #29 on: August 21, 2008, 11:36:05 AM »
                            So it ran for ten plus hours but it got the file C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\plugins\com.adobe.versioncue.faces.components_3.0.0\lib\myfaces-1.1.1-src.zip

                            It just froze, it does the exact same thing when I run my anti virus.  I rebooted and ran the malware and hijackthis, then rebooted again, that error no longer appears.  Just wondering what you think.

                            [recovering disk space -- attachment deleted by admin]

                            CBMatt

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                            Re: Run dll error
                            « Reply #30 on: August 21, 2008, 07:23:31 PM »
                            Well, if I were you, I would ditch CA for something like Avast! or AVG.  Personally, I don't quite trust it.  Go ahead and remove these entries with HijackThis...

                            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
                            R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
                            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
                            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
                            R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
                            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

                            O1 - Hosts: ::1 localhost

                            O2 - BHO: (no name) - {50AC8A93-8558-4540-9D29-34E4047AB699} - (no file)
                            O2 - BHO: (no name) - {64F9E8DE-F247-449D-A397-10B986A61005} - (no file)


                            Download ComboFix and save it to your desktop.  Run the program and read its disclaimer (it's fairly short) and make sure you really pay attention to what it says.  Follow the prompts and when finished, it will produce a log at C:\ComboFix.txt.  Go ahead and post that here along with a new HijackThis logNote: Don't click on the window while it's running; this may cause stalls.
                            Quote
                            An undefined problem has an infinite number of solutions.
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                            J Dawg71187

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                              Re: Run dll error
                              « Reply #31 on: August 21, 2008, 08:40:22 PM »
                              Here are the new logs.

                              [recovering disk space -- attachment deleted by admin]

                              CBMatt

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                              Re: Run dll error
                              « Reply #32 on: August 21, 2008, 09:19:32 PM »
                              Well, you now appear to be clean.  Are you still experiencing any problems?  Is your anti-virus still acting up?
                              Quote
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                              J Dawg71187

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                                Re: Run dll error
                                « Reply #33 on: August 21, 2008, 09:35:12 PM »
                                Just when I get to that file.  But if i exclude it it runs fine.

                                CBMatt

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                                Re: Run dll error
                                « Reply #34 on: August 21, 2008, 09:39:16 PM »
                                So, you are still getting the same error with the etgysdax.dll file?

                                If you enable hidden files and folders (along with system files), does C:\Windows\system32\etgysdax.dll appear to actually exist?
                                Quote
                                An undefined problem has an infinite number of solutions.
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                                J Dawg71187

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                                  Re: Run dll error
                                  « Reply #35 on: August 21, 2008, 09:41:49 PM »
                                  No that error is gone.  My antivirus just lags when it hits that one adobe file.

                                  CBMatt

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                                  Re: Run dll error
                                  « Reply #36 on: August 21, 2008, 09:45:11 PM »
                                  Okay, gotcha.  It could be a large file or the zip could have a lot of files compressed within it.  What if you delete that file?  Do you still have the same problem?  And is this Adobe software a legal copy?

                                  Also, I found two files that I overlooked.  You should navigate to these two files and delete them...
                                  C:\Windows\System32\wljpmdev.ini
                                  C:\Windows\System32\rmookqpi.ini
                                  Quote
                                  An undefined problem has an infinite number of solutions.
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                                  J Dawg71187

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                                    Re: Run dll error
                                    « Reply #37 on: August 21, 2008, 09:47:14 PM »
                                    Yes it is a legal copy.  And it is a zip file.

                                    J Dawg71187

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                                      Re: Run dll error
                                      « Reply #38 on: August 21, 2008, 09:48:05 PM »
                                      and as for those two files, should I just go to them via my computer and just delete them

                                      CBMatt

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                                      Re: Run dll error
                                      « Reply #39 on: August 21, 2008, 09:58:39 PM »
                                      and as for those two files, should I just go to them via my computer and just delete them
                                      Yes.  You may need to enable hidden files and folders first.  If you can't find the files or have trouble deleting them, we can try a different method.

                                      And it is a zip file.
                                      Yes...what I was saying is that there may be a lot of files within the zip file, which could create lag.  If you don't need the file, I would try simply deleting it.  Of course, if you'd prefer to just exclude it from scans, then that is fine as well.
                                      Quote
                                      An undefined problem has an infinite number of solutions.
                                      由obert A. Humphrey

                                      J Dawg71187

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                                        Re: Run dll error
                                        « Reply #40 on: August 21, 2008, 10:06:45 PM »
                                        found them and they are removed

                                        CBMatt

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                                        Re: Run dll error
                                        « Reply #41 on: August 21, 2008, 10:30:14 PM »
                                        Great.  As far as I can see, you appear to be virus-free.  Go ahead and uninstall ComboFix.  Go to Start > Run and type in combofix /u (note the space) and click OK.

                                        Then let's clean your restore points and set a new one:

                                        Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files.  This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
                                        1. Turn off System Restore.
                                        On the Desktop, right-click My Computer.
                                        Click Properties.
                                        Click the System Restore tab.
                                        Check Turn off System Restore.
                                        Click Apply, and then click OK.

                                        2. Restart your computer.

                                        3. Turn ON System Restore.
                                        On the Desktop, right-click My Computer.
                                        Click Properties.
                                        Click the System Restore tab.
                                        UN-Check Turn off System Restore.
                                        Click Apply, and then click OK.

                                        System Restore will now be active again.
                                        Quote
                                        An undefined problem has an infinite number of solutions.
                                        由obert A. Humphrey

                                        J Dawg71187

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                                          Re: Run dll error
                                          « Reply #42 on: August 21, 2008, 10:50:56 PM »
                                          I dont have a shortcut to my computer and there is no system restore tab under the computer properties

                                          J Dawg71187

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                                            Re: Run dll error
                                            « Reply #43 on: August 21, 2008, 10:55:43 PM »
                                            nvm i got it

                                            CBMatt

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                                            Re: Run dll error
                                            « Reply #44 on: August 21, 2008, 10:56:33 PM »
                                            Another way to get to System Restore is Start > Programs > Accessories > System Tools > System Restore.  Once it's open, look for a little link that says System Restore Settings.

                                            EDIT:  Heh, I just read your newest post.  I'm glad you found it.
                                            Quote
                                            An undefined problem has an infinite number of solutions.
                                            由obert A. Humphrey

                                            J Dawg71187

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                                              Re: Run dll error
                                              « Reply #45 on: August 21, 2008, 11:20:52 PM »
                                              i didnt find systemm restore settings but i did find the available discs i just un checked the c drive restarted then rechecked it and made a new point

                                              CBMatt

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                                              Re: Run dll error
                                              « Reply #46 on: August 21, 2008, 11:44:04 PM »
                                              As long as you figured out a way to do it, that's all that matters!
                                              Quote
                                              An undefined problem has an infinite number of solutions.
                                              由obert A. Humphrey

                                              manjujakhar



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                                                Re: Run dll error
                                                « Reply #47 on: August 22, 2008, 08:18:33 AM »
                                                Ok this is an easy fix. I had exactly the same problem.

                                                1. Go to computer, your main drive, program files, common files, Ahead, DSfilter.

                                                2. Rename "NeroVideoProc.ax" to say "1NeroVideoProc.ax"

                                                3. Rename "NeVideo.ax" to say "1NeVideo.ax"

                                                4. Reboot

                                                5. Problem fixed.

                                                That's it!

                                                It started for me just after I installed Nero. It's not Vista.

                                                This was passed on to me by someone in a forum and now I'm paying it forward.
                                                J.

                                                Carbon Dudeoxide

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                                                Re: Run dll error
                                                « Reply #48 on: August 22, 2008, 08:28:25 AM »
                                                Manjujakhar, I don't see how this could be the problem here.

                                                CBMatt

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                                                Re: Run dll error
                                                « Reply #49 on: August 22, 2008, 04:08:22 PM »
                                                Manjujakhar, I don't see how this could be the problem here.

                                                Yeah, as far as I can see, J Dawg doesn't even have Nero installed on his computer, so those instructions are pretty much useless.
                                                Quote
                                                An undefined problem has an infinite number of solutions.
                                                由obert A. Humphrey

                                                mcxeb52!

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                                                Re: Run dll error
                                                « Reply #50 on: August 22, 2008, 09:03:30 PM »
                                                so .... is J Dawg's problem fixed or is he still in need of further help?

                                                Carbon Dudeoxide

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                                                Re: Run dll error
                                                « Reply #51 on: August 22, 2008, 09:08:45 PM »
                                                Oh wow, I thought this topic was a month old. I keep thinking it's September.  >:(

                                                CBMatt

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                                                Re: Run dll error
                                                « Reply #52 on: August 22, 2008, 09:31:28 PM »
                                                so .... is J Dawg's problem fixed or is he still in need of further help?
                                                Well, the main issue has been resolved (last I heard).  Also, J Dawg has been able to get around the virus-scan lag by excluding that file.  However, I'm still curious to know why it causes such a lag.
                                                Quote
                                                An undefined problem has an infinite number of solutions.
                                                由obert A. Humphrey