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Author Topic: Internet is working, but software programs won't connect  (Read 3063 times)

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infin8ty

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    Internet is working, but software programs won't connect
    « on: August 13, 2008, 08:15:59 AM »
    Hi, I use Windows XP, and I recently tried to renew my McAfee Memebership.  When I started the download manager, it said it was unable to connect to the internet.  I then tried some other programs, and they won't connect either, including Napster, Itunes, Internet Explorer, etc.  The only thing that will connect to the internet is Firefox.  I tried resetting my wireless network multiple times, I tried plugging my computer directly into the router, I tried taking down the firewall, I tried adding the programs to the firewall exceptions list, I tried lowering the security on my internet options menu, I just don't know where to go from here.  I feel like I've tried everything and nothing works.  I even downloaded a new version of IE yesterday and that didn't work either.  Any suggestions?   :-\

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    Re: Internet is working, but software programs won't connect
    « Reply #1 on: August 13, 2008, 10:36:11 AM »
    What is your setup like? Are you using cable or dsl?

    You can try to unplug the modem and your router and shut your computer off.

    Wait about 1 or 2 mins than plug your modem back in and wait 1 or 2 mins. Than plug your router back in and wait about 2 mins than boot your computer and see if you can get on the web....

    Whenever I watch TV and I see those poor starving kids all over the world, I can't help but cry. I mean I would love to be skinny like that, but not with all those flies and death and stuff." - Mariah Carey, Pop Singer

    infin8ty

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      Re: Internet is working, but software programs won't connect
      « Reply #2 on: August 13, 2008, 11:02:07 AM »
      I'm using a cable modem.  I've tried turning everything off and back on, it didn't work. 

      Broni


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      Re: Internet is working, but software programs won't connect
      « Reply #3 on: August 13, 2008, 07:09:29 PM »
      Did you try to connect the computer straight to the modem, bypassing router?
      Did you try Safe Mode with Networking?

      infin8ty

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        Re: Internet is working, but software programs won't connect
        « Reply #4 on: September 02, 2008, 07:48:40 PM »
        I resolved the problem by completely uninstalling and reinstalling internet explorer.  Thank you all for your help.

        Broni


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        Re: Internet is working, but software programs won't connect
        « Reply #5 on: September 02, 2008, 07:50:19 PM »
        Good going...thanks for posting back :)