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Author Topic: stop: 0x0000008e on start-up [CAN'T START]  (Read 36301 times)

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bklyn

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    stop: 0x0000008e on start-up [CAN'T START]
    « on: September 06, 2008, 04:04:59 PM »
    Greetings, board members.

     

    i have a nagging problem...
    when i try to start up my pc, i get a BSOD with the error message:

    stop: 0x0000008E (0x00000005, 0xBF80FD94, 0xF77007DC, 0x00000000)

    win32k.sys - Adress BF80FD94 base at BF800000, DateStamp 4341dcff


    i have 4 memory sticks. i read that it may be a RAM problem so i tried a few things.
    i tried removing 2, replacing 2, etc. NOTHING.

    i was able to access my C drive using the Recovery Console, but I didn't change anything..just looked. i even went in with the diagnostic disk and ran ALL the tests. they all passed.

    i can't start my pc to download any diagnostic tools, and the laptop i'm on doesn't have a floppy nor a burner. can anyone help?

     

    Dell Dimension 8250
    512 ram, 120G HD

    Saviour

    • Guest
    Re: stop: 0x0000008e on start-up [CAN'T START]
    « Reply #1 on: September 06, 2008, 04:11:15 PM »
    Can you boot into Safe Mode?

    drmsucks



      Specialist

      Re: stop: 0x0000008e on start-up [CAN'T START]
      « Reply #2 on: September 06, 2008, 04:16:12 PM »
      Try booting with one RAM module at a time.
      If you don't have time to do it right
                      ...when will you have time to do it over?

      bklyn

        Topic Starter


        Beginner

        Re: stop: 0x0000008e on start-up [CAN'T START]
        « Reply #3 on: September 06, 2008, 08:27:25 PM »
        Saviour: can't get into safe mode. basically i can't get past the BSOD, with the exception of the diagnostic tools.

        drmsucks: my Dell has to have 2 RAM sticks in @ a time. and yes, i tried all the combinations.

         :(

        drmsucks



          Specialist

          Re: stop: 0x0000008e on start-up [CAN'T START]
          « Reply #4 on: September 06, 2008, 08:55:27 PM »
          1) Try to boot with one module at a time in slot #1 (closest to CPU).

          2) Download memtest 86 (memtest86.org). For memtest86, you'll need to burn the .iso to CD then boot from the CD. (If you need a suggestion for .iso burn program, post back.)

          *Run memtest86 on one RAM module at a time for 1 hour at least; longer is better up to 7 passes. Repeat for each RAM module.

          *If all modules pass individually, install all RAM and run memtest86 for 4 hours.

          (ANY error means a bad module.)

          3) Download and run the diagnostic software from the manufacturer of your hard drive.
          If you don't have time to do it right
                          ...when will you have time to do it over?

          Broni


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          Re: stop: 0x0000008e on start-up [CAN'T START]
          « Reply #5 on: September 06, 2008, 09:00:18 PM »
          While in Recovery Console, run this:
          COPY C:\Windows\ServicePackFiles\I386\win32k.sys C:\Windows\System32\drivers

          bklyn

            Topic Starter


            Beginner

            Re: stop: 0x0000008e on start-up [CAN'T START]
            « Reply #6 on: September 07, 2008, 05:29:11 AM »
            drmsucks:  as i mentioned earlier, i can't boot with 1 module, but i tried it anyway.-- no good.

            Broni: this is replacing win32k.sys, right? shouldn't i rename the old old first?

            patio

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            Re: stop: 0x0000008e on start-up [CAN'T START]
            « Reply #7 on: September 07, 2008, 06:37:18 AM »
            What new hardware have you added ? ?
            " Anyone who goes to a psychiatrist should have his head examined. "

            bklyn

              Topic Starter


              Beginner

              Re: stop: 0x0000008e on start-up [CAN'T START]
              « Reply #8 on: September 07, 2008, 07:58:50 AM »
              no new hardware.

              maybe i should've noted a quick history of what happened b4 i got the BSOD:

              "this problem seemed to have happened after i burned a dvd from one of those dvd rental machines located in supermarkets. i noticed it after the pc had been on for about 2 days straight. it always acts sluggish when i leave it on for a while.

              after burning the dvd i tried to go online and noticed my home page would load, then be redirected. when i closed all windows i noticed my background had changed. i ran spybot, ad-aware, and i scanned with AVG. after scanning AVG directed me to restart my computer. intuition told me not to restart, but i did anyway. WELL, upon rebooting, i got the BSOD. i opened  task manager and saw i had a process running called "plveadii.exe" [i think that's it]. i tried searching for it and couldn't find it. can't find it on google either."


              i mentioned this to an IT guy at my job and he assured me that the potential virus/spyware had nothing to do with my BSOD. he said that he was certain it was a RAM problem. i didn't necessarily believe him, but i figured i should just get myself booted up first, then i can attack the virus/spyware. that's why i failed to mention it in my post. do you think the virus/spyware has anything to do with the BSOD?

              Saviour

              • Guest
              Re: stop: 0x0000008e on start-up [CAN'T START]
              « Reply #9 on: September 07, 2008, 08:06:32 AM »
              This topic should be moved to the malware forum.

              Carbon Dudeoxide

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              Re: stop: 0x0000008e on start-up [CAN'T START]
              « Reply #10 on: September 07, 2008, 08:08:43 AM »
              This topic should be moved to the malware forum.

              A agree.

              However, before I (or any of us) do that I just want to ask if you can make this clear.

              Can you get into Windows?

              If yes, post the three logs from this guide and one of our Malware Specialists will help from there.
              http://www.computerhope.com/forum/index.php/topic,46313.0.html

              bklyn

                Topic Starter


                Beginner

                Re: stop: 0x0000008e on start-up [CAN'T START]
                « Reply #11 on: September 07, 2008, 08:31:47 AM »
                no, i can't get into windows AT ALL.
                is there a way to get into windows from the recovery console CD?

                Broni


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                Re: stop: 0x0000008e on start-up [CAN'T START]
                « Reply #12 on: September 07, 2008, 10:04:47 AM »
                Quote
                this is replacing win32k.sys, right? shouldn't i rename the old old first?
                It'll ask you, if you want to replace original file, but to be on safer side, you may rename it, first.

                I'm, curious. What does make you feel, guys, this is malware issue?

                Saviour

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                Re: stop: 0x0000008e on start-up [CAN'T START]
                « Reply #13 on: September 07, 2008, 10:21:37 AM »
                By this post...

                Broni


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                Re: stop: 0x0000008e on start-up [CAN'T START]
                « Reply #14 on: September 07, 2008, 10:30:30 AM »
                An infection from rented DVD?
                I'm not sure, how it's possible, but who knows in today's world....