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Author Topic: Windows XP Home Edition - Running really slow! 3 logs provided  (Read 30845 times)

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cj85

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    Windows XP Home Edition - Running really slow! 3 logs provided
    « on: September 07, 2008, 12:42:59 AM »
    I've been meaning to do this for a while, but hadn't because I hadn't had the time. But tonight, I'm not doing anything and figured it would be a good idea to do it since I have some free time. My computer has been running really slow, for a while now. I don't know what caused it or anything. It takes a while for the computer to boot up on start up, and takes a while for the desktop itself to load. When you get on the internet, it takes about 2 minutes to load the IE itself along with the page contents. Sometimes when you have a window up such as IE and go to open some thing like a program up at the same time, it takes twice as long to load. I don't have idea what's wrong with it at all. I figured I'd post the neccessary information, and hopefully get some help on what's going on.

    Here is some general information on the computer itself:

    Operating System 
    Microsoft Windows XP Home Edition 
    Version: 5.1.2600 
    Service Pack: 3.0 
    Location: C:\WINDOWS
    PID: 76477-OEM-0011903-00103
    Hot Fix: KB953839

    Specifications 
    GATEWA 
    System Model: SR84510A
    BIOS Version: Intel Corp. SR84510A.46T.0014.P06.0410050243

    Memory (RAM) 
    Capacity: 512 MB

    Processor 
    Intel(R) Celeron(R) CPU 2.80GHz 
    Version: x86 Family 15 Model 3 Stepping 4 
    Speed: 2800 MHz 
     
    General Computer Info 
    System Name: EMACHINET3830 
    Domain: NONE 
    Time Zone: Eastern Daylight Time
    Connection: Workstation (standalone)
    Proxy Server: None
    IP Address: 192.168.0.193
    IPX Address: Not Enabled
     
    Local Disk 
    Total Capacity: 74.51 GB 
    Sum of Hard Disks: (C: D: ) 
     Used: 27.78 GB
     Free: 46.72 GB

    Log files are found below as attachments.

    [recovering disk space -- attachment deleted by admin]
    « Last Edit: September 08, 2008, 12:29:00 PM by cj85 »

    Carbon Dudeoxide

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    Re: Windows XP Home Edition - Running really slow!
    « Reply #1 on: September 07, 2008, 01:12:20 AM »
    Note: I moved this topic to the Computer Virus and Spyware Section for the Malware Specialists to have a look. ;)

    cj85

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      Re: Windows XP Home Edition - Running really slow!
      « Reply #2 on: September 07, 2008, 01:13:24 AM »
      Thanks, I wasn't sure how to move the topic after I realized I possibly posted it into the wrong category. My bad, again I apologize!

      Carbon Dudeoxide

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      Re: Windows XP Home Edition - Running really slow!
      « Reply #3 on: September 07, 2008, 01:17:15 AM »
      Thanks, I wasn't sure how to move the topic after I realized I possibly posted it into the wrong category. My bad, again I apologize!

      No harm done.  :)

      cj85

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        Re: Windows XP Home Edition - Running really slow!
        « Reply #4 on: September 07, 2008, 03:50:57 AM »
        So Carbon, are you able to help with the PC issue? Just curious! :)

        Carbon Dudeoxide

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        Re: Windows XP Home Edition - Running really slow!
        « Reply #5 on: September 07, 2008, 03:53:34 AM »
        I'm afraid this is a task for one of our Malware Specialists. (Evilfantasy or CBMatt)

        cj85

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          Beginner
          Re: Windows XP Home Edition - Running really slow!
          « Reply #6 on: September 07, 2008, 01:57:03 PM »
          Alright, I will be sure to wait for one of them to see what is going on. Thanks!

          cj85

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            Beginner
            Re: Windows XP Home Edition - Running really slow!
            « Reply #7 on: September 07, 2008, 04:22:27 PM »
            I had only did the hijackthis log, and went ahead and did the other logs that were asked in a post. So I have done all 3 required logs. Hopefully someone can help me out with this! I'd highly appreciate it as it's really bugging me. lol

            pirosko



              Rookie
              Re: Windows XP Home Edition - Running really slow!
              « Reply #8 on: September 08, 2008, 07:08:23 AM »
              I am no expert, but the first thing I would try is increase the RAM to 2 G from your 512 Mb.  I did this and the speed increase was incredible.  Also Defragging and cleaning up the dive may help a bit as well. Good Luck.

              cj85

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                Beginner
                Re: Windows XP Home Edition - Running really slow!
                « Reply #9 on: September 08, 2008, 11:45:46 AM »
                Alright I can try the defrag and I do the clean up like once a week. But the ram, I'm not going to be able to afford right now. But if there is something else I can do to get it to be a little faster, that would be great! Any suggestions, anyone?

                evilfantasy

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                Re: Windows XP Home Edition - Running really slow! 3 logs provided
                « Reply #10 on: September 08, 2008, 01:31:59 PM »
                Download FixWareout by LonnyRJonesfrom one of the two below links and save it to your desktop.
                • Run Fixwareout.
                • Click Next
                • then Install
                • Make sure Run fixit is checked
                • Click Finish.
                • The fix will begin; follow the prompts.
                • You will be asked to reboot your computer; please do so.
                • Your system may take longer than usual to load; this is normal.
                .
                When you run fixwareout, just follow the prompts, you will need to restart when prompted.

                After rebooting (restart) back into normal boot mode. Make sure you have all web browsers closed.
                • Go into Control Panel > Network Connections.
                • Right click on your connection
                • and click Properties.
                • On the Properties page, highlight Internet Protocol(TCP/IP)
                • Click Properties. This will bring up another page.
                • Select Obtain DNS Server Automatically.
                • Click the ok button. The page will close.
                • Press ok on the page in front of you.
                • Restart the computer.
                • Reconnect to the Internet using Internet Explorer.
                • Add the log from fixwareout in your next reply.
                • It will be located at c:\fixwareout\report.txt
                .
                Go to Start > Run and type in cmd
                Click OK.
                This will open a command prompt.
                Type or copy and paste the following line in the command window:

                ipconfig /flushdns

                Hit Enter.
                Exit the command window.

                Restart your computer.

                Please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log.

                cj85

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                  Beginner
                  Re: Windows XP Home Edition - Running really slow! 3 logs provided
                  « Reply #11 on: September 08, 2008, 01:57:25 PM »
                  Okay, I have done the steps you have given me. I have attached a new hijackthis log, and report from the fixwareout.

                  Thanks for helping me out with this! I appreciate it.

                  [recovering disk space -- attachment deleted by admin]

                  evilfantasy

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                  Re: Windows XP Home Edition - Running really slow! 3 logs provided
                  « Reply #12 on: September 08, 2008, 02:01:58 PM »
                  Open HijackThis and select Do a system scan only.

                  Place a check mark next to the following entries: (if there)

                  O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
                  O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
                  O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
                  O15 - Trusted IP range: http://195.38.81.182


                  Important: Close all windows except for HijackThis and then click Fix checked.

                  Exit HijackThis.

                  ----------

                  Download ComboFix by sUBs from one of the below links. Be sure top save it to the Desktop.

                  Link #1
                  Link #2

                  **Note:  It is important that it is saved directly to your Desktop

                  Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

                  Temporarily disable your antivirus, and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
                   
                  Double click combofix.exe & follow the prompts.
                  When finished ComboFix will produce a log for you.
                  Post the ComboFix log in your next reply.

                  Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

                  Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

                  cj85

                    Topic Starter


                    Beginner
                    Re: Windows XP Home Edition - Running really slow! 3 logs provided
                    « Reply #13 on: September 08, 2008, 02:36:50 PM »
                    Wow combofix took a while, ha... At first I thought when after it was producing the log, that it had froze. But it eventually gave me the report. Here's the report attached.

                    [recovering disk space -- attachment deleted by admin]

                    evilfantasy

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                    Re: Windows XP Home Edition - Running really slow! 3 logs provided
                    « Reply #14 on: September 08, 2008, 02:47:05 PM »
                    Your logs are clean.

                    Download ATF Cleaner by Atribune to your Desktop.

                    Alternate download link

                    Note: Vista users must use Run As Administrator
                    • Under Main: Select Files to Delete choose: Select All.
                    • Click the Empty Selected button.
                    • If you use Firefox browser click Firefox at the top and choose: Select All
                    • Click the Empty Selected button.
                      If you would like to keep your saved passwords click No at the prompt.
                    • If you use Opera browser click Opera at the top and choose: Select All
                    • Click the Empty Selected button.
                      If you would like to keep your saved passwords click No at the prompt.
                    • Click Exit on the Main menu to close the program.
                    .
                    Note that your system will run slower for a reboot or two after having used this tool so don't panic.

                    Important: Restart the computer before continuing.

                    ----------

                    Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop. (unless you already have it installed)

                    1. Double click OTMoveIt2.exe to launch it.
                    Vista users right click and choose Run As Administrator
                    2. Click on the CleanUp! button.
                    3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
                    4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
                    5. Once complete exit out of OTMoveIt2

                    ----------

                    Set a New Restore Point to prevent possible reinfection from an old one
                    Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
                    • Go to Start > Programs > Accessories > System Tools and click System Restore
                    • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
                    • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
                    • Next go to Start > Run and type Cleanmgr
                    • Click OK
                    • Click the More Options Tab.
                    • Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.
                    You can find instructions on how to enable and re-enable system restore here:

                    Windows XP System Restore Guide or Windows Vista System Restore Guide
                    .
                    ----------

                    Use the Secunia Software Inspector to check for out of date software.
                    • Click Start Now
                    • Check the box next to Enable thorough system inspection.
                    • Click Start
                    • Allow the scan to finish and scroll down to see if any updates are needed.
                    • Update anything listed.
                    .
                    ----------

                    Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates.

                    ----------

                    To prevent unknown applications from being installed on your computer install WinPatrol 2008
                    * Using Winpatrol to protect your computer from malicious software

                    I suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

                    SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                    * Using SpywareBlaster to protect your computer from Spyware and Malware
                    * If you don't know what ActiveX controls are, see here

                    Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                    Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.