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Author Topic: Virus help please!!!  (Read 2158 times)

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mmc

    Topic Starter


    Newbie

    Virus help please!!!
    « on: September 20, 2008, 12:09:14 PM »
    My daughter calls,,her 14 year old went to several sites and she now has over 2000 viruses on her comp..it is totally froze,she does have mcafee antivirus but that obviously didn't help much!! Anyways, do you think trying to reboot it in safe-mode
    might at least unclamp the freeze up and possibly allow her to at least try to get some of those things off?



    Broni


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    Re: Virus help please!!!
    « Reply #1 on: September 20, 2008, 12:54:53 PM »
    Trying Safe Mode won't hurt.

    drmsucks



      Specialist

      Re: Virus help please!!!
      « Reply #2 on: September 20, 2008, 12:58:41 PM »
      If she can get into 'Safe Mode with Networking,' have her try this: http://www.computerhope.com/forum/index.php/topic,46313.0.html.
      If you don't have time to do it right
                      ...when will you have time to do it over?

      mmc

        Topic Starter


        Newbie

        Re: Virus help please!!!
        « Reply #3 on: September 20, 2008, 01:23:30 PM »
        Well..sadly to say she DOESN'T have an antivirus on her comp..and she rebooted the thing before I could get a reply from someone here..It freezes to the desktop,,and won't connect online. I would just wipe the hd and start over. but she's there and I'm here so...Thanks anyway for the replies:)

        drmsucks



          Specialist

          Re: Virus help please!!!
          « Reply #4 on: September 20, 2008, 01:54:06 PM »
          I would just wipe the hd and start over.

          Probably a good idea...but can she start in Safe Mode with Networking?

          Additionally, this may help: http://portableapps.com/apps/utilities/clamwin_portable.
          If you don't have time to do it right
                          ...when will you have time to do it over?