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Author Topic: Can't Open My Internet Explorer  (Read 8577 times)

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1firetiger

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    Can't Open My Internet Explorer
    « on: September 22, 2008, 06:36:17 AM »
    I have Windows XP and I cant see any of my icons or open IE. I tried ctrl-alt-del and tried to open it that way but it still didnt work, my itunes will still work but I cant get on the net.  I'm thinkin i hav some kind of virus or something can someone help me.

    Carbon Dudeoxide

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    Re: Can't Open My Internet Explorer
    « Reply #1 on: September 22, 2008, 06:41:14 AM »
    What Operating System?

    In Task Manager, can you start a process called explorer.exe and see what happens?

    1firetiger

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      Re: Can't Open My Internet Explorer
      « Reply #2 on: September 22, 2008, 06:46:08 AM »
      that doesnt work either it says its not a explorer.exe

      Carbon Dudeoxide

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      Re: Can't Open My Internet Explorer
      « Reply #3 on: September 22, 2008, 06:48:00 AM »
      What's the error message?

      1firetiger

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        Re: Can't Open My Internet Explorer
        « Reply #4 on: September 22, 2008, 06:51:14 AM »
        I have to get back with you to tell you exactly what it says but it says something to the effect that it cant open it because it doesnt exist, i want to use like a virus cleaner but i dont know how im going to do it

        Carbon Dudeoxide

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        Re: Can't Open My Internet Explorer
        « Reply #5 on: September 22, 2008, 06:58:39 AM »
        All right.

        Can you get into Windows via Safe Mode?

        If so, I would start with our Virus Cleanup:
        http://www.computerhope.com/forum/index.php/topic,46313.0.html

        1firetiger

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          Re: Can't Open My Internet Explorer
          « Reply #6 on: September 22, 2008, 07:10:50 AM »
          thanks ill try that and I'll reply tommorow morning around the same time

          Carbon Dudeoxide

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          Re: Can't Open My Internet Explorer
          « Reply #7 on: September 22, 2008, 07:11:57 AM »
          Good Luck!

          1firetiger

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            Re: Can't Open My Internet Explorer
            « Reply #8 on: September 23, 2008, 06:35:00 AM »
            Hows it goin, I tried to open everything on safe mode but my icons still did not show up, it was jus a black screen and it said safe mode in each corner. and when i ctrl-alt-del and tried to open explorer.exe the error message said that it didnt exist, can you help me because I dont see how im going to get virus clean up stuff when I cant use the net, could I maybe use a flash drive

            Carbon Dudeoxide

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            Re: Can't Open My Internet Explorer
            « Reply #9 on: September 23, 2008, 06:58:03 AM »
            Use Safe Mode With Networking

            1firetiger

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              Re: Can't Open My Internet Explorer
              « Reply #10 on: September 24, 2008, 06:31:57 AM »
              Hows it going this morning, I tried to open it using safe mode with networking but I still only got a black screen with safe mode on the corners.  And when i used ctrl alt del and tried to open explorer.exe it said windows cannot find..........  The crazy thing is is that I can still open itunes and it worked fine even syncing my ipod worked fine.  I also opened avg 7.5 and ran it and it picked up a trojan horse downloader.purityscan.Z which it deleted and WINDOWS\system32\drivers\etc\hosts and it said it changed that.  What else can I do because I would really like to have my icons and start menu back.

              thanks

              Carbon Dudeoxide

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              Re: Can't Open My Internet Explorer
              « Reply #11 on: September 24, 2008, 07:03:09 AM »
              Hmmmm.....Perhaps you should look here and post the three logs:
              http://www.computerhope.com/forum/index.php/topic,46313.0.html

              seodose



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                Re: Can't Open My Internet Explorer
                « Reply #12 on: September 26, 2008, 01:30:59 AM »
                try Google Chrome its new browser from Google
                seodose   ;)

                Carbon Dudeoxide

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                Re: Can't Open My Internet Explorer
                « Reply #13 on: September 26, 2008, 02:51:15 AM »
                try Google Chrome its new browser from Google
                seodose   ;)


                Mind you that Chrome is still in Beta.

                If you were to suggest a browser, Firefox is the way to go ;)