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Author Topic: Outlook and Plain Text Formatting  (Read 1823 times)

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RivieraKid

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    Outlook and Plain Text Formatting
    « on: September 19, 2008, 08:12:39 AM »
    Hello

    I have a strange problem with Outlook (2003) and Plain Text messages which I hope you can help me with.

    I have a PHP file which automatically forwards a txt file to a given email address, however the formatting is lost when it arrives in my copy of outlook. I've tried various difference copies PCs with the following results:-

    PC 1 - Outlook 2003 (11.8217.8221) SP3 + Vista  = Does not work
    PC 2 - Outlook 2003 (11.8217.8221) SP3 + Vista    = Works
    PC 3 - Outlook 2003 (11.8217.8221) SP3 + Vista    = Works
    PC 4 - Outlook 2000 + XP = Does not work

    If the email is sent to me via an email forwarding filter (e.g googlemail) it then arrives fine at my end.

    Example - File as it leaves the server

    Text Line 1     2    3.00
    Text Line 2     1    3.45
    Text Line 3     4    1.25   etc

    Direct to my outlook I get :-

    Text Line 1     2    3.00   Text Line 2     1    3.45 Text Line
    3     4    1.25 


    Everybody else and via googlemail to me: -
    Text Line 1     2    3.00
    Text Line 2     1    3.45
    Text Line 3     4    1.25

    Any ideas what flag / setting I have wrong somewhere?

    Chrisxs5



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    Re: Outlook and Plain Text Formatting
    « Reply #1 on: September 19, 2008, 08:31:23 AM »
    What is the mail format set to on the machines?

    Tools > Options > Mail Format

    Some could be set to Plain and the others to Rich or HTML
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    RivieraKid

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      Re: Outlook and Plain Text Formatting
      « Reply #2 on: September 19, 2008, 08:36:29 AM »
      All PCs are set to HTML (I have tried setting it to plain text)

      Forgot to add, on my PC (PC1) if I click reply the formatting reverts back to the correct formatting. Word is set up as the default email editor on all PCs

      Chrisxs5



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      Re: Outlook and Plain Text Formatting
      « Reply #3 on: September 19, 2008, 09:40:42 AM »
      Sorry, I messed up. Check

      Tools > options > preferences > Email Options  and see if "read all standard mail in plain text"

      The first one is for outgoing mail only, my bad
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      RivieraKid

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        Re: Outlook and Plain Text Formatting
        « Reply #4 on: September 22, 2008, 02:18:46 AM »
        Thanks for the suggestion, I tried it but without success.  (Even after restarting Outlook)

        Any other thoughts? I've only a few strands of hair left which I am hoping to keep :o)

        Chrisxs5



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        Re: Outlook and Plain Text Formatting
        « Reply #5 on: September 22, 2008, 08:10:32 AM »
        Im out of ideas. I run into strange quirks like that with Outlook all the time, which is why always try to talk people into ThunderBird. I usually just shrug my shoulders and move on.
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