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Author Topic: new laptop cant get it to load preinstalled vista  (Read 4408 times)

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irehs

    Topic Starter


    Greenhorn

    new laptop cant get it to load preinstalled vista
    « on: September 20, 2008, 03:50:14 PM »
    Hi,

    I really need help.

    My new laptop arrived today. Yey!

    Plugged it in switched it on get the following message

    "computer was unexpectedly restarted or experienced an unexpected error. Cannot continue to install windows. Click ok to restart computer and install windows"

    I press ok the computer restarts and I get the same error message again. So I have no operating system and cannot seem to find my way out of this catch 22

    Any help would be greatly appreciated ::)

    madison



      Greenhorn

      Re: new laptop cant get it to load preinstalled vista
      « Reply #1 on: September 20, 2008, 04:40:31 PM »
      i do not need help

      SuperDave

      • Malware Removal Specialist


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      Re: new laptop cant get it to load preinstalled vista
      « Reply #2 on: September 20, 2008, 05:00:45 PM »
      Send it back.
      Windows 8 and Windows 10 dual boot with two SSD's

      drmsucks



        Specialist

        Re: new laptop cant get it to load preinstalled vista
        « Reply #3 on: September 20, 2008, 05:30:14 PM »
        Agree.
        If you don't have time to do it right
                        ...when will you have time to do it over?

        Broni


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        Re: new laptop cant get it to load preinstalled vista
        « Reply #4 on: September 20, 2008, 05:37:10 PM »
        Quote
        i do not need help
        Huh?

        irehs

          Topic Starter


          Greenhorn

          Re: new laptop cant get it to load preinstalled vista
          « Reply #5 on: September 22, 2008, 11:55:54 AM »
          Cheers,

          Problem is I gopt the laptop as a "Free Gift" with a phone contact as such I have to pay the postage to return it. If possible to fix at home will save me the postage cost 

          Dias de verano

          • Guest
          Re: new laptop cant get it to load preinstalled vista
          « Reply #6 on: September 22, 2008, 12:36:39 PM »
          If you fool with it you may make the warranty invalid. Those "free laptop" phone contracts are not exactly a scam, but they do contain traps and pitfalls for the unwary. For example, if you do anything to invalidate the phone contract, for example miss a certain number of payments, you then become liable for the whole price (as specified by the phone company!) of the laptop and the phone. Generally (check the contract) the laptop does not actually become your property until the end of the contract period -- which can be up to 3 years! -- and until then you are forced to play by the phone company rules as far as care of the machine, repairs and warranty cover are concerned.

          As it is, you may have found a lucky getout, since they supplied you with a broken laptop. It may not be too late to get out of the contract. At any rate, if you fool around with it you may well find yourself in a difficult situation trying to prove it was faulty. It is too much of a risk in my opinion. Send it back, and consider the price of the postage the first lesson in a study course entitled "There Ain't No Such Thing As A Free Lunch".

          « Last Edit: September 22, 2008, 01:03:10 PM by Dias de verano »

          drmsucks



            Specialist

            Re: new laptop cant get it to load preinstalled vista
            « Reply #7 on: September 22, 2008, 12:43:02 PM »
            Nice explanation, Dias. I had no idea that the phone companies were "giving away" laptops - what country?

            irehs - Just curious - what laptop did you receive; make, model, specs, etc?

            If you don't have time to do it right
                            ...when will you have time to do it over?

            Dias de verano

            • Guest
            Re: new laptop cant get it to load preinstalled vista
            « Reply #8 on: September 22, 2008, 01:01:55 PM »
            Quote from: drmsucks
            I had no idea that the phone companies were "giving away" laptops - what country?

            They are becoming widespread in Great Britain to my knowledge. The British mobile phone market has been saturated for some while -- that is, practically everybody in the country has at least one, and the companies are desperate to get people to change their phone.

            An increasing number of countries, particularly in Europe, now have more mobile phones than people. According to the figures from Eurostat, the European Union's in-house statistical office, Luxembourg had the highest mobile phone penetration rate at 158 mobile subscriptions per 100 people (158%), closely followed by Lithuania and Italy. In Hong Kong the penetration rate reached 139.8% of the population in July 2007. Over 50 countries have mobile phone subscription penetration rates higher than that of the population and the Western European average penetration rate was 110% in 2007. The U.S. currently has one of the lowest rates of mobile phone penetrations in the industrialized world at 85%.

            All the offers on this page are 18 month contracts, but some others are up to 3 years:

            http://www.best-mobile-contracts.co.uk/gifts/laptops.aspx

            Other "gifts" offered by mobile phone companies include: Sony PS3, Nintendo Wii, Nintendo DS Lite, Microsoft Xbox 360, LCD TV, Apple iPod Touch, Apple iPod Nano, Apple iPod Shuffle, Apple iPod Classic.

            The truth is you are in effect renting the phone and laptop as a package for 18 months and at the end of that period you get an option to purchase the laptop for a nominal sum like £0.01.

            They are all very well if everything goes OK but you could wind up with a heavy bill. You can generally get a better deal by buying a laptop and phone separately but for that you need cash up front or good credit and this is where these deals tempt some people, especially the financially naive.
            « Last Edit: September 22, 2008, 01:16:20 PM by Dias de verano »

            drmsucks



              Specialist

              Re: new laptop cant get it to load preinstalled vista
              « Reply #9 on: September 22, 2008, 06:08:58 PM »
              I suspect that you are right - pick the right plan, buy your own computer, save money = too simple, or, probably, too complicated.
              If you don't have time to do it right
                              ...when will you have time to do it over?