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Author Topic: I cannot download updates  (Read 18231 times)

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drmsucks



    Specialist

    Re: I cannot download updates
    « Reply #15 on: September 24, 2008, 01:34:06 PM »
    I have not a clue.  I have tried everything i can think of to make sure it is working but the only thing that I haven't done was uninstall and reinstall.

    We're not communicating - Specifically, why do you think that Java is not working? Give a specific website or other specific example that indicates to you that your Java install doesn't work.
    If you don't have time to do it right
                    ...when will you have time to do it over?

    porter1998

      Topic Starter


      Beginner

      Re: I cannot download updates
      « Reply #16 on: September 24, 2008, 01:53:33 PM »
      I cannot go to any javascript sites and it says that it is not enabled it may not be installed.

      drmsucks



        Specialist

        Re: I cannot download updates
        « Reply #17 on: September 24, 2008, 03:23:20 PM »
        I cannot go to any javascript sites and it says that it is not enabled it may not be installed.

        Last try - provide the address for a SPECIFIC site where you have a problem.

        Download and install Firefox: http://www.mozilla.com/en-US/,  - same problem?
        If you don't have time to do it right
                        ...when will you have time to do it over?

        coolbossov



          Rookie

          Re: I cannot download updates
          « Reply #18 on: September 24, 2008, 11:45:52 PM »
          uninstall java, restart pc, open ie7 go to tools->options (general tab) -> settings(browser history)
          ->view objects 
          make sure there are no java files.
          install java and restart.

          Check both ie7 and firefox if java is working.

          porter1998

            Topic Starter


            Beginner

            Re: I cannot download updates
            « Reply #19 on: September 25, 2008, 08:40:04 AM »
            The specific sites are anything to do with java (example: pogo).  I tired to uninstall and reinstall java 2 times and still nothing seems to work.  It doesn't work in firefox either.  Someone please help, this is driving me nuts.  thank you in advance.

            drmsucks



              Specialist

              Re: I cannot download updates
              « Reply #20 on: September 25, 2008, 10:47:21 AM »
              You may have not have Java enabled in IE or there may be something stuck in the browser cache that is interfering.

              Be sure that you have Java installed, then:

              1) Open IE: Tools>Manage Add-ons>Enable and Disable Add-Ons>look for and click on Sun Java, make sure that the "Enabled" radio button is selected.

              2) Open IE: Tools>Internet Options>General Tab>Browsing History>Delete. Delete: History, Cookies and Temporary Internet Files. You can "Delete All," if you wish.
              Close IE.

              3) Open IE: Tools>Internet Options>General Tab>Browsing History>Settings>View Objects. Delete any references to Pogo games or any other Java applets. Close IE and re-start it.

              Suggest that you try Pogo after each step.

              Post back and let us know ow you're doing.
              If you don't have time to do it right
                              ...when will you have time to do it over?

              porter1998

                Topic Starter


                Beginner

                Re: I cannot download updates
                « Reply #21 on: September 25, 2008, 11:12:40 AM »
                I have 3 other things in the browsing history>view objects.  They are:  MUwebcontrol class,  WUwebcontrol class, and Yinststarter class. 
                I don't know if any of these are java related so I didn't delete these.

                drmsucks



                  Specialist

                  Re: I cannot download updates
                  « Reply #22 on: September 25, 2008, 11:24:13 AM »
                  The first two are fine - leave them, I don't know the third but leave it for now.

                  Which steps have you done?

                  Can you access Pogo?
                  If you don't have time to do it right
                                  ...when will you have time to do it over?

                  porter1998

                    Topic Starter


                    Beginner

                    Re: I cannot download updates
                    « Reply #23 on: September 25, 2008, 11:34:30 AM »
                    I followed the steps that were written in one of the last posts.  I cleared everything out and still I can't get onto pogo (or any other website with java)

                    drmsucks



                      Specialist

                      Re: I cannot download updates
                      « Reply #24 on: September 25, 2008, 11:56:35 AM »
                      Did you do ALL of these?

                      You may have not have Java enabled in IE or there may be something stuck in the browser cache that is interfering.

                      Be sure that you have Java installed, then:

                      1) Open IE: Tools>Manage Add-ons>Enable and Disable Add-Ons>look for and click on Sun Java, make sure that the "Enabled" radio button is selected.

                      2) Open IE: Tools>Internet Options>General Tab>Browsing History>Delete. Delete: History, Cookies and Temporary Internet Files. You can "Delete All," if you wish.
                      Close IE.

                      3) Open IE: Tools>Internet Options>General Tab>Browsing History>Settings>View Objects. Delete any references to Pogo games or any other Java applets. Close IE and re-start it.

                      Suggest that you try Pogo after each step.

                      Post back and let us know ow you're doing.

                      If you don't have time to do it right
                                      ...when will you have time to do it over?

                      porter1998

                        Topic Starter


                        Beginner

                        Re: I cannot download updates
                        « Reply #25 on: September 25, 2008, 11:59:28 AM »
                        yes i did all of those. Still no luck.

                        drmsucks



                          Specialist

                          Re: I cannot download updates
                          « Reply #26 on: September 25, 2008, 12:19:18 PM »
                          Okay - let's back up for a minute :).

                          1) Uninstall Java: Start>Control Panel>Add/Remove Programs, uninstall ALL instances of Java. Shut down the computer, wait 10 seconds and re-start.

                          2) Download and run CCleaner: www.ccleaner.com. On the Windows tab, make sure that the first three items are selected under Internet Explorer and that Temporary Files are selected under System. If more items are selected, that's ok. "Run Cleaner" at bottom right of screen.

                          3) Reset IE: Start IE>Tools>Internet Options>Advanced Tab>Reset. Close IE and re-start computer.

                          4) Download and install Java.

                          5) Re-start computer.

                          Do the above in order and post back.
                          If you don't have time to do it right
                                          ...when will you have time to do it over?

                          Broni


                            Mastermind
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                          Re: I cannot download updates
                          « Reply #27 on: September 25, 2008, 04:42:27 PM »
                          You originally posted about having problems with Windows updates.
                          Maybe, we should start with this problem, first.
                          What are those problems?

                          Siscorskiy



                            Beginner
                            Re: I cannot download updates
                            « Reply #28 on: September 25, 2008, 05:00:07 PM »
                            I got tired of using that dammed recovery disk from gateway for my emachines, so i just bought XP home  :o
                            I help you do more by doing less.

                            Broni


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                            Re: I cannot download updates
                            « Reply #29 on: September 25, 2008, 05:45:44 PM »
                            Way to go :)