Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Black screen after system restore, other problems before system restore  (Read 2343 times)

0 Members and 1 Guest are viewing this topic.

lectrocrew

    Topic Starter


    Mentor

  • ole dog learning new tricks
  • Thanked: 21
    • Yes
    • Yes
    • My first self-built computer
  • Certifications: List
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 10
This is my brother in laws Dell notebook running Vista. He was having problems with desktop icons not opening the program they shortcut to.
 And this morning I tried to logon to this site but when I tried to logon, each time I pressed a key to enter my username and password it would execute another function rather than type the letter / number I was trying to enter.
 The last thing I did was try system restore but now , after restoring, it has a black screen after start-up.
I already took the steps listed in evilfantasy's sticky thread and have SWB, MBAM, and HJT logfiles to post but I can't do anything now with the black screen.
I'm not real familiar with Vista so I don't even know how to start in safe mode ect.
 Thanks for any help with this!!!

evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 489
  • Experience: Familiar
  • OS: Windows 10
Re: Black screen after system restore, other problems before system restore
« Reply #1 on: September 27, 2008, 07:03:38 PM »
Was there anything found by SAS and MBAM?


lectrocrew

    Topic Starter


    Mentor

  • ole dog learning new tricks
  • Thanked: 21
    • Yes
    • Yes
    • My first self-built computer
  • Certifications: List
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 10
Re: Black screen after system restore, other problems before system restore
« Reply #2 on: September 27, 2008, 07:45:44 PM »
Yes.
SAS found over 20 which I quarantined and deleted and MBAM found several including 1 infection (shown in red}.

evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 489
  • Experience: Familiar
  • OS: Windows 10
Re: Black screen after system restore, other problems before system restore
« Reply #3 on: September 27, 2008, 07:48:56 PM »
Sounds like you might need the install CD.