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Author Topic: external hard disk problem  (Read 5158 times)

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sorrylove

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    external hard disk problem
    « on: September 28, 2008, 07:31:26 AM »
    Hi all, i cant find the icon of the external disk in MY COMPUTER. Even the computer show find the new hardware connect to the computer, it is no problem before, anyone can please give me advice on this, thanks!
    Gary
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    Carbon Dudeoxide

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    Re: external hard disk problem
    « Reply #1 on: September 28, 2008, 07:34:52 AM »
    Can you make sure the External Hard Drive works on another computer?

    When you connect it, exactly what happens?
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    patio

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    Re: external hard disk problem
    « Reply #2 on: September 28, 2008, 07:36:04 AM »
    Right click My Computer and select Manage then Disk Management...
    Find the drive and right click it and select Properties...
    Report back with your findings...
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    " Anyone who goes to a psychiatrist should have his head examined. "

    sorrylove

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      Re: external hard disk problem
      « Reply #3 on: September 28, 2008, 07:46:34 AM »
      Quote from: Carbon Dudeoxide on September 28, 2008, 07:34:52 AM
      Can you make sure the External Hard Drive works on another computer?

      When you connect it, exactly what happens?
      Hi Carbon, it has the same problem, i tried to connect with 4 computers, just the! Thanks.
      Gary
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      Carbon Dudeoxide

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      Re: external hard disk problem
      « Reply #4 on: September 28, 2008, 08:00:36 AM »
      Have you tried Patio's suggestion?
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      sorrylove

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        Re: external hard disk problem
        « Reply #5 on: September 28, 2008, 08:03:33 AM »
        Quote from: Carbon Dudeoxide on September 28, 2008, 08:00:36 AM
        Have you tried Patio's suggestion?
        No, how can i do it, please tell me.Thanks.
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        Carbon Dudeoxide

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        Re: external hard disk problem
        « Reply #6 on: September 28, 2008, 08:04:26 AM »
        Plug the External Drive into the computer and then...
        Quote from: patio on September 28, 2008, 07:36:04 AM
        Right click My Computer and select Manage then Disk Management...
        Find the drive and right click it and select Properties...
        Report back with your findings...

        ;)
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        sorrylove

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          Re: external hard disk problem
          « Reply #7 on: September 28, 2008, 08:16:16 AM »
          Quote from: Carbon Dudeoxide on September 28, 2008, 08:04:26 AM
          Plug the External Drive into the computer and then...
          Quote from: patio on September 28, 2008, 07:36:04 AM
          Right click My Computer and select Manage then Disk Management...
          Find the drive and right click it and select Properties...
          Report back with your findings...

          ;)
          Sorry, i can't find the drive and the properties.
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          patio

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          Re: external hard disk problem
          « Reply #8 on: September 28, 2008, 08:42:09 AM »
          Try shutting down the machine and then plugging the External into a rear USB port...unplug any unneccessary USB devices then use the same procedure.
          If nothing then you need to try it on another machine to see if it's recognised.

          Have you been using the "safely remove hardware" feature in the system tray area ? ?
          How old is this enclosure and what make and model ? ?
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          " Anyone who goes to a psychiatrist should have his head examined. "

          sorrylove

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            Re: external hard disk problem
            « Reply #9 on: September 28, 2008, 08:46:52 AM »
            Quote from: patio on September 28, 2008, 08:42:09 AM
            Try shutting down the machine and then plugging the External into a rear USB port...unplug any unneccessary USB devices then use the same procedure.
            If nothing then you need to try it on another machine to see if it's recognised.

            Have you been using the "safely remove hardware" feature in the system tray area ? ?
            How old is this enclosure and what make and model ? ?
            I did those things you mentioned, it was 12months old and is Buffalo HD-PHSxxU2-UC Series.Thanks
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            Carbon Dudeoxide

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            Re: external hard disk problem
            « Reply #10 on: September 29, 2008, 02:02:42 AM »
            When the External Hard Drive used to work, how did you remove it from the computer when you were done with it?
            Did you just unplug it or did you use Safely Remove Hardware?
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            patio

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            Re: external hard disk problem
            « Reply #11 on: September 29, 2008, 05:05:41 AM »
            Quote
            If nothing then you need to try it on another machine to see if it's recognised.
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            Carbon Dudeoxide

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            Re: external hard disk problem
            « Reply #12 on: September 29, 2008, 05:09:36 AM »
            Quote from: patio on September 29, 2008, 05:05:41 AM
            Quote
            If nothing then you need to try it on another machine to see if it's recognised.

            Quote from: sorrylove on September 28, 2008, 07:46:34 AM
            Quote from: Carbon Dudeoxide on September 28, 2008, 07:34:52 AM
            Can you make sure the External Hard Drive works on another computer?
            Hi Carbon, it has the same problem, i tried to connect with 4 computers, just the!

            Hmmm.....     :-X
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            patio

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            Re: external hard disk problem
            « Reply #13 on: September 29, 2008, 05:53:21 AM »
            If it doesn't show up at all on 4 machines chances are the enclosure has gone South...
            Carefully remove the drive from it and hook it up as an internal slave IDE drive and if you are lucky the drive and your data will be intact...
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            " Anyone who goes to a psychiatrist should have his head examined. "

            sorrylove

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              Re: external hard disk problem
              « Reply #14 on: September 29, 2008, 11:26:18 AM »
              Quote from: patio on September 29, 2008, 05:53:21 AM
              If it doesn't show up at all on 4 machines chances are the enclosure has gone South...
              Carefully remove the drive from it and hook it up as an internal slave IDE drive and if you are lucky the drive and your data will be intact...
              Ok I try to do it,thank you for your advice.
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