please help ? virus or what?

[computeridiot]

Will my system restore work now, should I try it?

Also 2 other problems. I clicked on shut down online protection with avast before using that other scan that you instructed. Now I have lost the blue icon in the bottom right tray, how do I get it back should I uninstal and re-instal avast?

[computeridiot]

Oh and one other thing, why do I have to keep resetting my password on this site? It keeps saying wrong password when I have to log in when it isn't and I have had to do it 6 times tonight everytime I had to reboot.

[evilfantasy]

Not sure why. You might need to clear the browser cache.

   1. From the Tools menu, select Internet Options... .

   2. Choose the General tab.

   3. Under Browsing history, click Delete... .

   4. Next to "Temporary Internet Files", click Delete files... .

   5. Click Close, and then click OK to exit.


You might need to re-install anything that has stopped working.

Disable the System Restore Utility to prevent re-infection from an old one

1) Right click the My Computer icon on the Desktop and click on Properties.
2) Click on the System Restore tab.
3) Put a check mark next to Turn off System Restore on All Drives
4) Click the OK button.
5) You will be prompted to restart the computer. Click the Yes button.

Now re-enable System Restore

To re-enable the System Restore Utility, follow steps one to five and on step three remove the check mark next to 'Turn off System Restore on All Drives'.

1) Right click the My Computer icon on the Desktop and click on Properties.
2) Click on the System Restore tab.
3) Remove the check mark next to Turn off System Restore on All Drives
4) Click the OK button.

[computeridiot]

Done system restore but can you help with a few other things.

1. Got that pop up again from firewall it says this

OCR Aware (32-bit)
OCR Aware (32-bit) is attempting to monitor and/or intercept system events. This hook monitors messages before the system sends them to the destination window procedure. The hook procedure is associated with all existing threads running in the same desktop as the calling thread.
Only allow this if you know the application is Safe.


Do I allow or deny??

2. When I logged on I got a screen asking me to download IE 7 but I already have 7 do why is it asking me.

3. I lost my avast icon when I switched off resident protection, do I have to uninstal and reinstal to get it back?

[evilfantasy]

See here http://www.auditmypc.com/process/opware32.asp

You may need to re-install anything that has stopped working. IE 7 included.

[computeridiot]

But surely internet explorer 7 must be working as I am on the internet and using it?

[evilfantasy]

Yes but something is wrong. Reinstalling it should replace whatever files or whatever, settings maybe, that are not working right.

[computeridiot]

OK so do i just click on to download it or do i have to uninstal something first?

[evilfantasy]

• First go here to Download IE 7 to the desktop. (Don't install it yet)

• Uninstall the version of IE you have installed now, to do so follow these steps:
• Click Start
  
• Click Control Panel
  
• Double click Add or Remove Programs
  
• Scroll down until you find Internet Explore
  
• Then click Change/Remove, and follow the prompts.

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• Note: If you are unable to see IE7 in Add or Remove Programs follow these steps:

[/COLOR]

• Click Start
  
• Click Run
  
• Type or copy and paste, into the text box:

• %windir%\ie7\spuninst\spuninst.exe
  
• Then Press Enter
  
• Restart your computer.
  • Install the fresh version of Internet Explorer 7.

[computeridiot]

Ok I have downloaded it to my desktop and will do the rest tomorrow as it is nearly 2 in the morning !!

I am a bit scared of mucking around with IE so I pray I don't lose the internet with doing it, will feel braver tomorrow.

I have also uninstalled avast and will reinstal that and other things tomorrow.

Can I just say that if I don't get anymore problems just a BIG thank you for your patience, skill and time.

Is it wrong of me to offer to paypal you some money or the site for the profeesional advice, if so give me an email addy to use.

If not goodnight and thank you.