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Author Topic: Firefox has encountered a problem!  (Read 20726 times)

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Aegis



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Re: Firefox has encountered a problem!
« Reply #15 on: October 01, 2008, 09:21:37 AM »
Do you run Firefox and Internet Explorer at the same time?  Do you know what version of Firefox you are running?


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Ivy

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Re: Firefox has encountered a problem!
« Reply #16 on: October 01, 2008, 09:22:39 AM »
No I don't, I'm using the latest firefox.

Ivy

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Re: Firefox has encountered a problem!
« Reply #17 on: October 01, 2008, 09:26:45 AM »
I'll wait for patio to read my reply , hope he reads it sooner , then I'll do all the steps.

Aegis



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Re: Firefox has encountered a problem!
« Reply #18 on: October 01, 2008, 09:37:29 AM »
Well, I do know two or  three things about computers.   :P  Here is one I recently learned!

http://www.computerhope.com/forum/index.php?topic=33321.0

Follow the steps outlined in the first post.  I use Firefox 3, and doing this reduced the amount of RAM Firefox 3 needs by half or better.

(My system was freezing a lot before I did this.)

I know what you mean, though -- I usually feel better when Patio has provided input to a thread.    ;)


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Carbon Dudeoxide

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Re: Firefox has encountered a problem!
« Reply #19 on: October 01, 2008, 09:40:37 AM »
Well, I do know two or  three things about computers.   :P  Here is one I recently learned!

http://www.computerhope.com/forum/index.php?topic=33321.0

Follow the steps outlined in the first post.  I use Firefox 3, and doing this reduced the amount of RAM Firefox 3 needs by half or better.

(My system was freezing a lot before I did this.)

I know what you mean, though -- I usually feel better when Patio has provided input to a thread.    ;)
Ah yes, that may help too.

You're welcome Aegis  ;)

patio

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Re: Firefox has encountered a problem!
« Reply #20 on: October 01, 2008, 09:43:58 AM »
Is this on the new re-install Ivy ? ?
Yes It is.

Were all drivers re-installed afterwards ?
I don't know that, I just followed the steps you gave me.
I formatted my C and D drives(did a quick format for the D drive before installing windows)

You should have a Driver CD that shipped new with the machine...all your drivers will be on there.
If not post an Everest log and we'll help track them down.
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Ivy

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Re: Firefox has encountered a problem!
« Reply #21 on: October 01, 2008, 11:06:29 AM »
Yes I do have a CD with users guide and drivers install file.

That one?


patio

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Re: Firefox has encountered a problem!
« Reply #22 on: October 01, 2008, 11:30:06 AM »
Yep that's the one...
Chipset drivers first followed by all others.
Re-boot after each install.

P.S. Make sure that CD is for that machine...you can check out the contents in Windows Explorer if need be...
" Anyone who goes to a psychiatrist should have his head examined. "

Ivy

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Re: Firefox has encountered a problem!
« Reply #23 on: October 01, 2008, 01:24:33 PM »
This is my Everest log file .

Thankyou Patio!

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patio

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Re: Firefox has encountered a problem!
« Reply #24 on: October 01, 2008, 01:42:46 PM »
OK...what does it say on the CD ? ?
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Ivy

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Re: Firefox has encountered a problem!
« Reply #25 on: October 01, 2008, 11:43:51 PM »
When I use the CD, it takes me to this page in adobe reader and then shows the steps I need to take, I did that (strat->settings->control panel->display->settings->advanced->moniter->driver->update driver) First time it updated but didn't restart automatically.

Then I restarted and agin inserted the CD, it took me to the same place (I have given its screen shot), it were the same steps until last it said ''the software does not find a better match for your hardware then the software you have already installed'' (I have given its screen shot too).

Did I do something wrong?







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patio

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Re: Firefox has encountered a problem!
« Reply #26 on: October 02, 2008, 03:44:40 PM »
Not exactly but somehow it went to the Windows update driver applet which it shouldn't do...
Follow the instructions in the PDF but when it asks for the location of the driver update point it to the CD/DVD appropiate folder...
Does the CD autorun if you start the machine with it in ? ?
If so choose that route and follow the prompts...

You don't want to use Windows Driver update as it's pretty weak and will most times only install generic Windows drivers...
" Anyone who goes to a psychiatrist should have his head examined. "

Ivy

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Re: Firefox has encountered a problem!
« Reply #27 on: October 03, 2008, 07:59:21 AM »
After reformat I had used the mother board to install things in the computer, it would prompt me to restart after every installation, it installed Intel(R) Extreme graphic,Volume etc, I don't know much about Drivers etc, so I Pretty much am not understanding anything, I gave the logs thought that might give you a picture of whats in my comp!

I'm sorry Patio!!

patio

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Re: Firefox has encountered a problem!
« Reply #28 on: October 03, 2008, 06:18:16 PM »
No apology neccessary...it sounds like the driver CD walked you through it properly...
Just take a quick look in Device Manager and make sure no devices have a yellow ! or ? next to them...
You may have done a better job than you're giving yourself credit for... ;)
" Anyone who goes to a psychiatrist should have his head examined. "

Ivy

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Re: Firefox has encountered a problem!
« Reply #29 on: October 03, 2008, 09:46:18 PM »
Everything in the device manager is fine, but my firefox still encounters problems, so now Patio what shall I do next, shall I do the updates Carbon mentioned first?

Thankyou for helping guys!!