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Author Topic: Getting rid of annoying dialing sound  (Read 15147 times)

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Broni


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Re: Getting rid of annoying dialing sound
« Reply #45 on: October 20, 2008, 06:05:54 PM »
Good question...

On the other hand, I want you to remove few items from HJT log. I compared all three logs, and came up with every possible culprit, so let's try that.
If that doesn't work, we'll move to Vonage computer phone issue.

Open HJT, and checkmark:
- R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
- R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24.248.216.205/exchange/
- R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/landingpages/cd.asp?affid=307&lpname=vso&cid=8152&appurl=http://us.mcafee.com/apps/AppCommon/updreg.asp?app=http://us.mcafee.com/apps/vso/en-us/redir.asp?affid=307&installtype=force&lpname=vso&systempopup=true (obfuscated)
- O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Unknown owner - C:\PROGRA~1\EARTHL~1\PROTEC~1\EFWPPS~1.EXE (file missing)
Click "Fix checked".
Restart computer.
Post fresh HJT log.

dianeliz

    Topic Starter


    Rookie

    Re: Getting rid of annoying dialing sound
    « Reply #46 on: October 20, 2008, 06:23:11 PM »
    I wish I could tell you that the dialing sound is gone, but alas, no.  Here's the log.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:19:21 PM, on 20-Oct-08
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
    C:\WINDOWS\system32\VTtrayp.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\WINDOWS\system32\DrvMon.exe
    C:\WINDOWS\sabserv.exe
    C:\Program Files\Alarm95\Alarm95.exe
    C:\Program Files\MemTurbo30\MemTurbo.exe
    C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
    C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
    C:\WINDOWS\system32\CfgSrvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
    C:\WINDOWS\system32\CfgSrvc.exe
    C:\WINDOWS\SDMan.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\UPSMON\UPSMON_Service.Exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: EarthLink BHO Guard - {00000000-0000-0000-0000-000000000002} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
    O2 - BHO: EarthLink ScamBlocker V3 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPub.dll
    O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe"
    O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [VrSchedule] C:\Program Files\PCSecurityShield\ShieldAntivirus\Vrres.exe
    O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe
    O4 - Startup: Alarm 95.lnk = C:\Program Files\Alarm95\Alarm95.exe
    O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo30\MemTurbo.exe
    O4 - Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE
    O4 - Startup: Microsoft Office Find Fast Indexer.lnk = C:\MSOffice\Office\FINDFAST.EXE
    O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
    O4 - Global Startup: Sabre Server.lnk = C:\WINDOWS\sabserv.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\scieplugin.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O15 - Trusted Zone: *.agentware.net
    O15 - Trusted Zone: *.jacquielawson.com
    O15 - Trusted Zone: *.sabre.com
    O15 - Trusted Zone: *.vacationstudio.net
    O15 - Trusted Zone: *.virtuallythere.com
    O16 - DPF: {03A89EFD-E023-7700-A22D-45F77558EB4C} (ILINCInstall77 Class) - http://learnlinc.sabre.com/download/ilinci77.dll
    O16 - DPF: {2D36AF92-04D3-11D8-B719-0000865F231B} (TMinReq Class) - https://my.sabre.com/jars/TMinReqX.dll
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://tnz.webex.com/client/T25L/training/ieatgpc.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
    O23 - Service: The Shield Deluxe 2008 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
    O23 - Service: Config Service Helper (CfgSrvc) - Unknown owner - C:\WINDOWS\system32\CfgSrvc.exe
    O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
    O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Unknown owner - C:\PROGRA~1\EARTHL~1\PROTEC~1\EFWPPS~1.EXE (file missing)
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HSSP Configuration Module (HsspConfig) - Unknown owner - C:\WINDOWS\system32\CfgSrvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Sabre Device Manager (SDMan) - Unknown owner - C:\WINDOWS\SDMan.EXE
    O23 - Service: UPSMONService - Unknown owner - C:\Program Files\UPSMON\UPSMON_Service.Exe

    --
    End of file - 10187 bytes

    Broni


      Mastermind
    • Kraków my love :)
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      • Computer Help Forum
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    Re: Getting rid of annoying dialing sound
    « Reply #47 on: October 20, 2008, 06:42:51 PM »
    One more try....

    Go Start>Run (Start Search in Vista), type in:
    msconfig
    Click OK (hit Enter in Vista).

    Click on Startup tab.
    Click Disable all

    Click Services tab.
    Put checkmark in Hide all Microsoft services
    Click Disable all.

    Click OK.
    Restart computer in Normal Mode.

    dianeliz

      Topic Starter


      Rookie

      Re: Getting rid of annoying dialing sound
      « Reply #48 on: October 20, 2008, 07:00:24 PM »
      You would think that would do it, but I still have the dialing sound.  :-(  For what it's worth, I got a permission denied error, but the only item still checked is avp.exe in PCshield.  I'll run another hijackthis.exe, just in case.


      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 5:59:03 PM, on 20-Oct-08
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v7.00 (7.00.6000.16735)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
      C:\WINDOWS\system32\cisvc.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\wuauclt.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\WINDOWS\system32\wuauclt.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      O2 - BHO: EarthLink BHO Guard - {00000000-0000-0000-0000-000000000002} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
      O2 - BHO: EarthLink ScamBlocker V3 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPub.dll
      O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
      O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
      O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
      O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
      O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
      O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
      O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
      O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe"
      O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
      O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
      O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
      O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
      O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
      O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
      O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\scieplugin.dll
      O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
      O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
      O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
      O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
      O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
      O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
      O15 - Trusted Zone: *.agentware.net
      O15 - Trusted Zone: *.jacquielawson.com
      O15 - Trusted Zone: *.sabre.com
      O15 - Trusted Zone: *.vacationstudio.net
      O15 - Trusted Zone: *.virtuallythere.com
      O16 - DPF: {03A89EFD-E023-7700-A22D-45F77558EB4C} (ILINCInstall77 Class) - http://learnlinc.sabre.com/download/ilinci77.dll
      O16 - DPF: {2D36AF92-04D3-11D8-B719-0000865F231B} (TMinReq Class) - https://my.sabre.com/jars/TMinReqX.dll
      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://tnz.webex.com/client/T25L/training/ieatgpc.cab
      O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
      O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
      O23 - Service: The Shield Deluxe 2008 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe

      --
      End of file - 7054 bytes

      Broni


        Mastermind
      • Kraków my love :)
      • Thanked: 614
        • Computer Help Forum
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 8
      Re: Getting rid of annoying dialing sound
      « Reply #49 on: October 20, 2008, 07:37:26 PM »
      I think, I have to admit defeat. At least for now, unless something else comes up to my mind.
      I am clueless...

      dianeliz

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        Re: Getting rid of annoying dialing sound
        « Reply #50 on: October 21, 2008, 11:19:47 AM »
        Hi Broni!  You're hardly clueless.  I was the one who was clueless.  You helped me eliminate viruses & malware.   And you pointed me in the right direction to solve the problem, and believe it or not, solve it I did. 

        Basically, I just went one step further, figuring if all the non-Microsoft items were innocent, why not look at the Microsoft ones.  So, first, I unchecked most of the allowable microsoft links, did a re-boot, and, voila, no dialing sound.   So, I started adding them back, a few at a time, re-booting after each addition.  It's a Microsoft process called "telephony".  How obvious is that ... in hindsight?  :-) 

        I also currently have my print spooler process disabled because I found it was causing beeps which I hadn't noticed before.

        So, now you have the information for Computer Hope and for any future inquiries.  Do you think it's worth my trying to report this to Microsoft?  It's obviously a bug they introduced in one of their "upgrades".

        THANK YOU SOOOO MUCH for all your patient and persistent help on this!!!!!

        Diane

        Broni


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        Re: Getting rid of annoying dialing sound
        « Reply #51 on: October 21, 2008, 05:02:21 PM »
        WOW! Nice job, Diane ;D
        I surely bookmarked this thread.

        dianeliz

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          Re: Getting rid of annoying dialing sound
          « Reply #52 on: October 21, 2008, 05:28:54 PM »
          Um, actually, I may have been a bit hasty.  With the print spooler turned off, of course, I was unable to print, but when I turned it back on, the dialing sound was back.  :-(  "Hmmm," I thought,  "I have to print."  So, I went into help, and did a search on print spooler.  Sure enough, there was a "properties" option.  And mine was set to "beep" when I had an error in printing to a remote printer.  Mind you, this error occurred months ago!  Anyway, when I turned that beeping property off, the dialing sound went away again.  So, the telephony thing may not be a problem after all.  However, I'm leaving it off just in case.

          When I have time, I probably need to research my remote printer issue, but I won't clutter up this forum.

          Thanks again!

          Broni


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          Re: Getting rid of annoying dialing sound
          « Reply #53 on: October 21, 2008, 05:33:20 PM »
          I really appreciate your very valuable investigation.
          I've never heard about this kind of solution for dialing sound problem, so this thread is definitely another gem to my collection of solutions.
          Great job! ;D

          Aegis



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          Re: Getting rid of annoying dialing sound
          « Reply #54 on: October 21, 2008, 10:27:52 PM »
          Well, we're always up for a solution, but that's just goofy -- here's my guess (I'm using the WAG technique):  Something in Microsoft's (RPC) Remote Procedure Call dependencies is invoking the Telephony Application Programming Interface (TAPI) which allows the operating system to use telephone services -- even though it's a print service that's actually being used.

          I wonder, if I heard the dial pulses, if I could figure out the numbers being "dialed"?

           :o    ::)   


          "For you, a thousand times over." - "The Kite Runner"

          patio

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          Re: Getting rid of annoying dialing sound
          « Reply #55 on: October 22, 2008, 03:13:32 PM »
          I believe it's the printer "phoning home" for updates...it's possible it was once on a dial-up network and set up this way.
          I'd smash the printer with a sledgehammer before doing that to the computer...

          But this episode belongs in the Hall of Fame for sure ! !

                                      ;D            ;D
             
           
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          Re: Getting rid of annoying dialing sound
          « Reply #56 on: October 22, 2008, 04:05:56 PM »
          Definitely one for the record books...

          Aegis



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          Re: Getting rid of annoying dialing sound
          « Reply #57 on: October 22, 2008, 10:33:37 PM »
          Darn -- Patio's explanation makes more sense than mine...but, uh, mine sounds better!  ::)


          "For you, a thousand times over." - "The Kite Runner"