portable harddisk lost memory

[philipsams]

My dad bought a 500 gb portable harddisk. in the start it showed the correct 500 gb.. but now it only shows 103 gb.. How do i make windows "find" the ekstra 400 GB ?

Using vista
Portable harddisk is a "Verbatim" model#47501

If it is any help - my dad copied the whole system to the harddisk with a program

I have formated the disk.. didnt help

[Carbon Dudeoxide]

That is probably because you are using 400GB of your Hard Drive.

How are you checking?

[geek hoodlum]

Can you check the total capacity? I mean not the used space and free space. 

[philipsams]

That is probably because you are using 400GB of your Hard Drive.

How are you checking?

Naa.. i might sound like it - but i'm not that stupid :p i saw a post some time ago talking about lost space on a HDD.. but since this is a portable HDD where there shouldnt be any system files i posted a new.. Though - talking about system files - he copied windows files too.. including system32 and everything.. it might have copied something telling the amount of space ?? thats why i formated it.. didnt help though

[BC_Programmer]

Tell us the current total, used, and free capacity.

[philipsams]

Come on.. someone must be able to help :p

[Carbon Dudeoxide]

Tell us the current total, used, and free capacity.

[philipsams]

allready told you.. i formated the disk.. used is 0 GB free is 103 GB..

i don't know if its the word i use thats the problem ? formated means i rightclick the disk and tell it to delete everything ?

[Carbon Dudeoxide]

All right.

If after formatting, the hard drive space has gone down to 103GB, try this.

Download this HP Formatting Tool:
http://files.filefront.com/SP27608exe/;9868201;/fileinfo.html

Use it to format this hard drive back to its original storage capacity.