Hi,
I have vista on my laptop and installed Norton a while back. I got a notice saying upgrade, when i did this my battery ran out mid installation and then Norton wasn't on my laptop so i went on to live chat on their website.
They remote accessed my laptop and reinstalled norton, since all of my settings have changed.
Main issues:
My keyboard keys are wrong, i.e. the 2 should be speech marks but is @, the pound sign is #. I can change back to how it should be by pressing shift and alt but it soon changes back.
My task bar at the bottom should have the volume icon, this is gone. When i try to customise my settings it does not allow me to change anything.
My start bar is missing the normal icons and when i try to customise i click on apply and nothing happens.
Norton have been no help at all even though i am 100% sure they have caused these problems. They keep referring me to microsoft saying basically it's not their problem.
Any help would be appreciated.
Thanks