a little trouble on starting up the pc

[harry 48]

i have a TIME pc for 5 years with no trouble and still going strong , but a few times over the past few months when it is switched on , it comes up " v/class "  ( as normal ) and then freezes and i switch it of and restart it with no trouble

why would this be , any help , harry 

[patio]

Welcome Harry...
For a bit more info on the machine involved DLoad; install and run Everest Home from here...
Run a log; save it as a .txt file  and post the Computer Summary portion here and we'll take a look...
In the meantime let us know any new hardware or software installed recently ?
Any power problems ?
List your protection programs you currently have installed as well...

[harry 48]

thank for your help
the only thing i installed was a prog for a doggle
about 7 months ago we had a power surge and had to replace the mother board and get a anti-surge ext-lead

superantispyware
anvanced windows care v2
ccleaner
avg 7.5
malwarebytes anti-malware

i have had these for about 3 years and never any problem with them

i went to and ran the prog but it doe's not say any-were  to save a log

[Broni]

Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

[harry 48]

hi broni , you helped me with a problem a good while ago, any-way , i opened it went to computer and there was no summary no menu as you said

i ran a scan tried again just the same

when you try to do anything it wants you to buy it , its called pc tools registy menhanic , it said it was freeware

have i downloaded the wrong thing its not called Everest home , harry

[Broni]

It looks like.
Go here: http://www.majorgeeks.com/download4181.html

[Broni]

Click one of these:


[Saving space - attachment deleted by admin]

[harry 48]

i did click one and got the same thing and its just the same as my last post sorry for the bother , harry

[Broni]

Hmmm....

[Saving space - attachment deleted by admin]

[harry 48]

sorry broni , what you have and i have are two different things it doe's not say everest anywhere just pc registy mechanic 2 different veiws on screen

[Broni]

You downloaded wrong thing. Go back to my reply #6, and take a good look at what to click to download Everest.

[Broni]

...

[Saving space - attachment deleted by admin]

[harry 48]

i took out the first and d/loaded the third one as indicated and its the same , harry

[Broni]

Is the downloaded file's name "everesthome220.exe"?

[BC_Programmer]

Maybe  your starting the wrong program after everest is installed...