Author Topic: a little trouble on starting up the pc (Read 13042 times)

harry 48 · « **on:** October 28, 2008, 05:21:58 PM »

i have a TIME pc for 5 years with no trouble and still going strong , but a few times over the past few months when it is switched on , it comes up " v/class " ( as normal ) and then freezes and i switch it of and restart it with no trouble

why would this be , any help , harry

patio · « **Reply #1 on:** October 28, 2008, 05:55:59 PM »

Welcome Harry...
For a bit more info on the machine involved DLoad; install and run Everest Home from here...
Run a log; save it as a .txt file and post the Computer Summary portion here and we'll take a look...
In the meantime let us know any new hardware or software installed recently ?
Any power problems ?
List your protection programs you currently have installed as well...

harry 48 · « **Reply #2 on:** October 29, 2008, 03:53:15 PM »

thank for your help
the only thing i installed was a prog for a doggle
about 7 months ago we had a power surge and had to replace the mother board and get a anti-surge ext-lead

superantispyware
anvanced windows care v2
ccleaner
avg 7.5
malwarebytes anti-malware

i have had these for about 3 years and never any problem with them

i went to and ran the prog but it doe's not say any-were to save a log

Broni · « **Reply #3 on:** October 29, 2008, 06:23:54 PM »

Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

harry 48 · « **Reply #4 on:** October 30, 2008, 02:53:31 PM »

hi broni , you helped me with a problem a good while ago, any-way , i opened it went to computer and there was no summary no menu as you said

i ran a scan tried again just the same

when you try to do anything it wants you to buy it , its called pc tools registy menhanic , it said it was freeware

have i downloaded the wrong thing its not called Everest home , harry

Broni · « **Reply #5 on:** October 30, 2008, 02:55:32 PM »

It looks like.
Go here: http://www.majorgeeks.com/download4181.html

Broni · « **Reply #6 on:** October 30, 2008, 02:56:47 PM »

Click one of these:

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harry 48 · « **Reply #7 on:** October 30, 2008, 03:18:32 PM »

i did click one and got the same thing and its just the same as my last post sorry for the bother , harry

Broni · « **Reply #8 on:** October 30, 2008, 03:29:27 PM »

Hmmm....

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harry 48 · « **Reply #9 on:** October 30, 2008, 03:41:29 PM »

sorry broni , what you have and i have are two different things it doe's not say everest anywhere just pc registy mechanic 2 different veiws on screen

Broni · « **Reply #10 on:** October 30, 2008, 03:48:05 PM »

You downloaded wrong thing. Go back to my reply #6, and take a good look at what to click to download Everest.

Broni · « **Reply #11 on:** October 30, 2008, 03:50:04 PM »

...

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harry 48 · « **Reply #12 on:** October 30, 2008, 04:15:06 PM »

i took out the first and d/loaded the third one as indicated and its the same , harry

Broni · « **Reply #13 on:** October 30, 2008, 05:20:42 PM »

Is the downloaded file's name "everesthome220.exe"?

BC_Programmer · « **Reply #14 on:** October 30, 2008, 05:25:46 PM »

Maybe your starting the wrong program after everest is installed...

harry 48 · « **Reply #15 on:** October 31, 2008, 02:30:25 PM »

no broni that was not the file name

no bc-programmer , there never was an everest download by name

i took it out again, harry

Broni · « **Reply #16 on:** October 31, 2008, 07:30:36 PM »

I uploaded it for you here: http://www.uploadbigfiles.net/download.php?file=635everesthome220.exe

harry 48 · « **Reply #17 on:** November 01, 2008, 02:50:23 PM »

broni that was great thank you , but the file is to large to post

this happened about 6 months ago on another post and you gave me some way to send it to you

harry

Broni · « **Reply #18 on:** November 01, 2008, 09:26:19 PM »

You can easily post it, if you re-read my instructions:
Don't include anything under line Debug - PCI

harry 48 · « **Reply #19 on:** November 02, 2008, 01:36:38 PM »

hope this is it broni

the other was a report of the pcs entire inner working and all that is in it

harry

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Broni · « **Reply #20 on:** November 02, 2008, 01:55:43 PM »

I'll post your info, so it's easier for others to see...

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer HARRY (harold's computer)
Generator harold mullan
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-11-02
Time 20:33

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HARRY (harold's computer)
User Name harold mullan

Motherboard:
CPU Type Intel Celeron D 320, 2400 MHz (18 x 133)
Motherboard Name MSI P4MAM-V (MS-6787 v2.0) (3 PCI, 1 AGP, 1 CNR, 2 DIMM, Audio, Video, LAN)
Motherboard Chipset VIA VT8751A Apollo P4M266A
System Memory 1248 MB (DDR SDRAM)
BIOS Type Award (07/29/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter S3 Graphics ProSavageDDR (32 MB)
3D Accelerator S3 ProSavageDDR
Monitor Plug and Play Monitor [NoDB] (132052512782)

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive VOM-12E48X
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 73851 MB (53426 MB free)

Input:
Keyboard Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Mouse Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)

Network:
Network Adapter VIA Rhine II Fast Ethernet Adapter (192.168.1.2)
Modem SoftV92 Data Fax Modem

Peripherals:
Printer EPSON Stylus Photo RX520 Series
Printer Microsoft Office Document Image Writer
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device Logitech QuickCam Express #2
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

Broni · « **Reply #21 on:** November 02, 2008, 01:56:59 PM »

What do you mean by: "it comes up " v/class ""?
How far does it boot, before it freezes?

harry 48 · « **Reply #22 on:** November 02, 2008, 02:37:12 PM »

when i turn on the monitor and tower you would see numbers and 2 codes for a few seconds and then go to v-class and then on to open the desktop

some times it frooze on v-class so i pressed the tower button to close down and pressed it to start up and there was no problem the second time

if there was a problem the pc would run a check before it opened , as you know

harry

Broni · « **Reply #23 on:** November 02, 2008, 02:44:29 PM »

I'm still not sure what is "v-class" screen. What brand of computer is it?

harry 48 · « **Reply #24 on:** November 02, 2008, 02:52:25 PM »

it is a TIME pc i think its just their start up logo i have been on the web and looked them up its a good pc 5 years old

Broni · « **Reply #25 on:** November 02, 2008, 02:57:15 PM »

I've never heard of Time computers, but in any case, your computer freezes sometimes at computer manufacturer logo, right?
1. Do you have any USB devices connected to it?
2. Run memtest: http://www.techspot.com/vb/topic62524.html

harry 48 · « **Reply #26 on:** November 02, 2008, 03:46:12 PM »

logitech webcam

seagate storage device

Broni · « **Reply #27 on:** November 02, 2008, 03:58:01 PM »

Disconnect both USB devices, and see how your computer starts for couple of days.

harry 48 · « **Reply #28 on:** November 02, 2008, 03:59:43 PM »

i would also put in a doggle sometimes

Broni · « **Reply #29 on:** November 02, 2008, 04:03:27 PM »

doggle??

harry 48 · « **Reply #30 on:** November 02, 2008, 04:10:10 PM »

its a device to download photos of a phone that has no pc lead ( an old phone ) for an old man like me

Broni · « **Reply #31 on:** November 02, 2008, 04:27:10 PM »

What you connect AFTER computer starts OK, doesn't matter.

patio · « **Reply #32 on:** November 03, 2008, 07:47:42 AM »

Dongle...

harry 48 · « **Reply #33 on:** November 03, 2008, 11:56:08 AM »

patio , a bluetooth ubs dongle for phones etc

broni , i downloaded memtest but there is no-were to make it run is it running in the back ground and there is nothing on the desktop from it

Broni · « **Reply #34 on:** November 03, 2008, 04:52:51 PM »

Harry
You need to follow instructions given to you.
Read carefully at this link: http://www.techspot.com/vb/topic62524.html, which I provided before.
It has step-by-step instructions how to use memtest.

harry 48 · « **Reply #35 on:** November 04, 2008, 01:50:01 PM »

broni , i have a memtset file on the desktop but to big to send i went to the place you sent me and it will not let me download , harry

by the way was the last file i sent ok ?

Broni · « **Reply #36 on:** November 04, 2008, 06:16:39 PM »

Harry
Did you read my link? You need to create memtest CD.
What do you want to download, since you have memtest on your desktop?
What file did you send, and where?

harry 48 · « **Reply #37 on:** November 05, 2008, 01:51:30 PM »

ok i will start again

the file i posted on page 2 here

Broni · « **Reply #38 on:** November 05, 2008, 08:47:38 PM »

Reply #, please.

harry 48 · « **Reply #39 on:** November 06, 2008, 01:18:38 PM »

i followed as far as i know what was said

took the file and burnt a cd and ran it ( 3 times ) and it did not go

so i tried and looked for boot and can not find it

i think i may give up on this one what do you think

harry

ok broni i had to restart my pc and the disk went on its own mybe thats it working

Broni · « **Reply #40 on:** November 06, 2008, 07:37:00 PM »

Do you see screen like this:

harry 48 · « **Reply #41 on:** November 07, 2008, 02:27:41 PM »

nothing , blank screen

Broni · « **Reply #42 on:** November 07, 2008, 07:36:28 PM »

Is your computer set in BIOS to boot from CD?

harry 48 · « **Reply #43 on:** November 08, 2008, 01:29:08 PM »

i do not know what it is or how to do it , sorry

Broni · « **Reply #44 on:** November 08, 2008, 06:35:19 PM »

When your computer starts, at some point, you'll see at the bottom of black (yet) screen:
Press "some key" to enter setup.
Press "some key", and you'll get to BIOS.
Look for "boot order", or simply "boot". You'll see something like this:

Make sure, that your boot order reads:
- floppy drive
- CD drive
- hard disk

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Author Topic: a little trouble on starting up the pc (Read 13042 times)

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