My Screen isnt portraying proper colour

[Nikki Willliams`]

what will happen if we do that!?

[nikki williams]

What will that do to reformat?? will it fix the problem or cause me more grief!?

[gussery]

Nikki,

When you boot up your computer the first thing you see on the screen is the make and model number of your video card.  Be prepared to hit the pause key on your keyboard, because that information will normally go by pretty fast.

It appears that your video driver was deleted and needs to be reinstalled.  You will need that information I spoke of above to determine what to download.

That, of course, presumes that I understand what this thread has been about.

[nikki Williams]

Oh ok!.. well wheres the pause key and will it say what the video card is or will i have to just write it all down?

[nikki williams]

found the pause button but i dont know what information i should tell you or not?

[gussery]

Nikki,

I can't see your keyboard so I don't know where your pause key is, mine is at the top after the function keys.

You will have to write it down.

[nikki williams]

Ok sorry i found it ok soo i dont know what i was suppose to right down so i did like the hole top of the screen ok here it is

Award Modular BIOS v4.5IPG , An Energy Star Ally
Copyright (C) 1984-98, Award Software

Ver 00.01.16

Amd- KG ctml - 2/450nh2,3d NOW!
Technology Support
Memory Test : 126976k ok +4086k


Is that what u need?

[gussery]

Nikki,

That was a good shot but you missed it just a bit.  Actually the video information should load on the screen just before what you have there.  Now some monitors cause problems with this because they go into power saving mode and don't come up completely until after this information has gone by.

Try hitting the pause key just a bit earlier.

[nikki williams]

ahh i may go insane.. when i shutdown and then restart it that is the first thing to show up, what i already wrote out? could it be after that information cuz i am positive its not before it.. i tried pressing pause lots but that information is always first to pop up?

[gussery]

No Nikkie, the video has to load first or it can't display the information you have listed.

Let's try something else.

Go here http://www.belarc.com/free_download.html and download and run the Belarc Advisor.  Let's see if it will give us any good information on your video card.

[Nikki Willliams`]

i did it and im looking at a webpage with a profile of the computer
do u want the web address or me to tell u stuff from it?

[gussery]

The webpage you are looking at is actually on your computer, so I can't see it.
Let me know what it says under the "Display" section.

[nikki williams]

 Standard PCI Graphics Adapter (VGA) [Display adapter]
Plug and Play Monitor


thats what it says

does that help

[gussery]

That's what I was afraid of.

You are going to need to get someone who is comfortable with computers to open up your case, and get the video information directly off the video card, or find the original documentation that came with your computer.  After you have the make and model of the card you can go to the manufacturer's website and download and install the correct video drivers for your operating system.

[nikki williams]

oh well that sucks i guess we will do that thank you for the help though!