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Author Topic: not getting all pages of web sites  (Read 11753 times)

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CBMatt

  • Mod & Malware Specialist


  • Prodigy

  • Sad and lonely...and loving every minute of it.
  • Thanked: 167
    • Yes
  • Experience: Experienced
  • OS: Windows 7
Re: not getting all pages of web sites
« Reply #30 on: December 17, 2008, 07:19:11 PM »
I haven't been this entertained in a long time.

It's possible that whatever is causing this problem is also causing the download button to not appear.  Donna, do you know anyone is more familiar with computers?  This would probably be a lot easier if you had someone there helping you out.
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

Donna

  • Guest
Re: not getting all pages of web sites
« Reply #31 on: December 18, 2008, 08:14:00 AM »
where do I get the software for adware and spyware?  What web link?

Donna

  • Guest
Re: not getting all pages of web sites
« Reply #32 on: December 18, 2008, 08:24:17 AM »
Here I am again!!!   I clicked on the link-got to the home page of Mozilla-found the download button for firefox-clicked it THREE different times-it took me back to the Mozilla home page-EVERYTIME!!
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Raptor

  • Guest
Re: not getting all pages of web sites
« Reply #33 on: December 18, 2008, 09:16:18 AM »
Have you got a virus and spyware scanner installed?

Donna

  • Guest
Re: not getting all pages of web sites
« Reply #34 on: December 18, 2008, 11:15:50 AM »
I have McAfee,but when I try to pull it up-a blank page comes up-won't go to any part of the McAfee stuff-just blank-si I can't even scan.  Is there some free scan and removal link or site I can go to so I can scan and remove junk that might be on here????  Some site that will remove viruses free?

Raptor

  • Guest
Re: not getting all pages of web sites
« Reply #35 on: December 18, 2008, 11:19:58 AM »

rockerest



    Hopeful
    • Yes
  • Experience: Experienced
  • OS: Windows 7
Re: not getting all pages of web sites
« Reply #36 on: December 18, 2008, 11:21:55 AM »
Wait wait wait a minute.

What do you mean by the "next page" of the website?

www.verybestbaking.com is a single splash page with a menu.  There is no "next page" link or button or an arrow or anything.

Could you describe your experience in more detail?
Perhaps you're missing the most recent Flash plugin? = it doesn't use Flash.
I take that back, it does use Flash.  We'll get to that later, I suppose.

Please provide more information about your experience with this site in particular, or a detailed description of the problem on a different site.

Thanks
-rock

*edit*
By the way, what is "Hall-mart" and what is a detailed description of trying to open the e-card?
*edit*

PEBKAC.
« Last Edit: December 18, 2008, 11:52:00 AM by rockerest »
In general, the PEBKAC.  Whether it's now or was three weeks ago, the PEBKAC.
Unsafe browsing and general computer / internet illiteracy IS the users problem.  Don't have sex if you don't know how to use a condom.
Also, there are 10 types of people in the world, those who understand binary, and those who don't.

Donna

  • Guest
Re: not getting all pages of web sites
« Reply #37 on: December 18, 2008, 11:51:15 AM »
I meant Hall-Mark, e-card.  When I go to the VeryBestBaking site, it has recipe pages, I am able to get on page#1, but when I put the mouse on the number 2 at the bottom of the first page NOTHING, It is like reading the first page of a newspaper and when you try to turn the page-nothing.  I get different e-mail recipe letters that have mutiple pages-I can see page#1, but when I click on page #2, nothing.  Not all recipe sites do this, but many do.  I use to be able to get to any page, but not now.  I tried that housecall site.  Clicked to scan, it took me back to the home page.  When I click on McAfee, a blank page comes up.  Nothing else.  So now what????
Hall-Mark card that you get through e-mail. I know its a safe one-from family member on a church computer.

Raptor

  • Guest
Re: not getting all pages of web sites
« Reply #38 on: December 18, 2008, 11:58:39 AM »
Have you tried clearing your recent history, temporary files and cookies?

If you haven't, try it. Perhaps IE's cache has gone haywire. It's under Tools -> Internet Options -> Browse history.

Read the description of each item before emptying it.


rockerest



    Hopeful
    • Yes
  • Experience: Experienced
  • OS: Windows 7
Re: not getting all pages of web sites
« Reply #39 on: December 18, 2008, 12:10:10 PM »
Hmm, I'm sorry, I just can't seem to find the "number 2" at the bottom of the page.

I go to http://www.verybestbaking.com and click on "Recipes" on the left side.  It takes me to a page where I can select different type of recipes.  I'm looking at it now, and there's no second page option.

I'll click on a recipe just to be sure I'm not missing something.

I clicked on the Creamy Potato Soup recipe, and scrolled all the way to the bottom (past the recipe and other users' reviews) and there's still no "second page" link or anything resembling one.

Maybe we are back to some sort of Malware.

I'm not a www.computerhope.com certified technician here, but neither is anyone else helping you, so I'll just plow ahead.

Try this:
Go here:http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?part=dl-AVGAntiVir&subj=dl&tag=button and click "Download Now".
Wait for a box to come up that asks you where you want to save the file.  Save it somewhere you can find it, like your desktop.
When the file is done, find it (perhaps on your desktop) and double-click it.  When I just downloaded it, mine was called "avg_free_stf_en_8_" and then some numbers and letters.
Click "Next" on the first screen that comes up.
Click "Accept" on the next screen that comes up.
Click "Accept" on the next screen that comes up.
I can't walk you any farther than that as I already have it installed.  Just allow the program to fully install with the default settings.
Once it installs, you may need to reboot.
After the reboot, double-click the red, green, yellow, and blue icon in the bottom right of your computer.
When it opens, click the "Update now" button on the far left.
If it finds any updates, install them all and do it again until it doesn't find any more.
When that is done, click the button on the far left that says "Computer Scanner"
Click the image of the monitor with the magnifying glass over it (the one on the left) that says "Scan whole computer"

Let it scan your computer.

Let us know what happens when it finishes.

-rock
In general, the PEBKAC.  Whether it's now or was three weeks ago, the PEBKAC.
Unsafe browsing and general computer / internet illiteracy IS the users problem.  Don't have sex if you don't know how to use a condom.
Also, there are 10 types of people in the world, those who understand binary, and those who don't.

Raptor

  • Guest
Re: not getting all pages of web sites
« Reply #40 on: December 18, 2008, 12:16:48 PM »
Rock, she already said she uses McAfee. You just recommended her to have two virus scanners running...


rockerest



    Hopeful
    • Yes
  • Experience: Experienced
  • OS: Windows 7
Re: not getting all pages of web sites
« Reply #41 on: December 18, 2008, 12:23:37 PM »
Rock, she already said she uses McAfee. You just recommended her to have two virus scanners running...

Well, true.  But is there a problem with that?  I had Norton running for the longest time without any problems.  When my subscription ran out, I installed AVG and it found a few trojans, and some tracking cookies.

Unless they absolutely conflict with each other, is another layer a problem?

-rock
In general, the PEBKAC.  Whether it's now or was three weeks ago, the PEBKAC.
Unsafe browsing and general computer / internet illiteracy IS the users problem.  Don't have sex if you don't know how to use a condom.
Also, there are 10 types of people in the world, those who understand binary, and those who don't.

Raptor

  • Guest
Re: not getting all pages of web sites
« Reply #42 on: December 18, 2008, 12:36:58 PM »
Rock, she already said she uses McAfee. You just recommended her to have two virus scanners running...

Well, true.  But is there a problem with that?  I had Norton running for the longest time without any problems.  When my subscription ran out, I installed AVG and it found a few trojans, and some tracking cookies.

Unless they absolutely conflict with each other, is another layer a problem?

-rock

Yes because since we don't know the specifications of her computer (I'm too lazy to go back a few pages) it might mean her system could be grinded to a halt or the virus scanners will start to remove pieces of eachother leading to false positives making everything worse than it is.

Now I don't agree on having a 'malware specialist title' but not recommending to run two virus scanners at the same is kind of the least you can do...

rockerest



    Hopeful
    • Yes
  • Experience: Experienced
  • OS: Windows 7
Re: not getting all pages of web sites
« Reply #43 on: December 18, 2008, 12:47:03 PM »
Rock, she already said she uses McAfee. You just recommended her to have two virus scanners running...

Well, true.  But is there a problem with that?  I had Norton running for the longest time without any problems.  When my subscription ran out, I installed AVG and it found a few trojans, and some tracking cookies.

Unless they absolutely conflict with each other, is another layer a problem?

-rock

Yes because since we don't know the specifications of her computer (I'm too lazy to go back a few pages) it might mean her system could be grinded to a halt or the virus scanners will start to remove pieces of eachother leading to false positives making everything worse than it is.

Now I don't agree on having a 'malware specialist title' but not recommending to run two virus scanners at the same is kind of the least you can do...

My justification was that since many of the posts here seemed to be assuming she had some kind of spyware, then clearly McAfee isn't working or didn't catch it.
However, you do have a point.  I'll renege my earlier recommendation to install AVG.  However, I do still think it might be a prudent step since nothing else seems to be working.
As for her computer specs...nothing was ever posted  :-\

-rock
In general, the PEBKAC.  Whether it's now or was three weeks ago, the PEBKAC.
Unsafe browsing and general computer / internet illiteracy IS the users problem.  Don't have sex if you don't know how to use a condom.
Also, there are 10 types of people in the world, those who understand binary, and those who don't.

Donna

  • Guest
Re: not getting all pages of web sites
« Reply #44 on: December 19, 2008, 07:01:43 AM »
O.K. guys-Do I or do I not download AVG????????????????????????????????????
Like I said I have tried to pull up McAfee and all that comes up with that is a blank page.  McAfee has run its installing thing-the thing with the horseshoe icon in the bottom right corner that turns around.  But I can't get it to come up so I can run a manual scan.  So do I or do I not download AVG???  If I do, will it crash my computer???  PLEEEZZZZ-tell me what to do
Thank-you.  I'll wait to hear from you.