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Author Topic: HELP?!?  (Read 2869 times)

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rwsjyiy

    Topic Starter


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    HELP?!?
    « on: December 06, 2008, 06:32:36 PM »
    hi i need some serious help
    here's the whole scenario
    i created a new username because itunes was not opening (locked disk thing i think i had a virus or something which cold detect, tried everything nothing could work) on my original one and then i deleted the original username i saved all the files but i didnt log off the one i was on which it advised me to do
    now the background can only be changed to color (tried everything, regedit thing, aero, nothing worked)
    i created another username and the background didnt work for that either when i tried to log on to that user again it says "user profile service failed to logon. the user profile failed to load." then when i logon on to the one that i can logon to it says "windows cannot load the users profile but has logged you on with the defalt profile for the system."
    also another thing pops up that says "cyberlink powercinema resident program has stopped working." any help everything else works and i can find my files from each of my usernames but this is really becoming annoying
     
    said i should move this to virus section---> ive done mcaffee, spybot, malware bytes searces but somethingwas takening control of my files cuz i couldnt access itunes but i can access it now i just need help with tese other problems
     

    CBMatt

    • Mod & Malware Specialist


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    Re: HELP?!?
    « Reply #1 on: December 10, 2008, 09:46:19 PM »
    Please follow these steps and post the requested logs...
    http://www.computerhope.com/forum/index.php/topic,46313.0.html
    Quote
    An undefined problem has an infinite number of solutions.
    —Robert A. Humphrey