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Author Topic: Limited/No Connectivity  (Read 2940 times)

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continuumcomplex

    Topic Starter


    Rookie

    Limited/No Connectivity
    « on: December 30, 2008, 08:52:33 PM »
    Hello all. I didn't want to start another topic on this, but it's been about two weeks since I ressurected my old topic on this issue and haven't gotten a reply. So i'm assuming it's because I ressurected the old topic. heh heh. So I thought I would repost it and if there is just no one who knows how to help me, then I suppose i'll just have to deal. Anyway...on to the issue!

    Basically.. my wife's laptop had some issues with a massive infestation of..well, all kinds of stuff. We ran smitfraud and some other things and fixed it..however, ever since then her laptop has been incapable of finding an IP address automatically. It keeps getting the message "Limited or No Connectivity". We temporarily fixed this problem by running ip config /all on my computer, getting my connection information to our mutual router and manually inputting it into her laptop. Now, we've moved, and I tried to repeat the same procedure but it didn't work. I'm assuming it's because I did something wrong, since that would be the simplest solution.

    When I tried to fix it, the message changed to no longer read Limited or No Connectivity, and said that the computer was Connected, however it would not load any webpages.

    Anyway.. her comp specs:
    Dell inspiron ME051
    Intel Celeron M 1.4 GHz
    1 GB RAM

    Windows XP Home
    Version 2002
    Service Pack 2 Installed

    Protection software installed:
    AVG antivirus
    Spybot
    AdAware"

    Here's the Ipconfig /all report from my comp.


    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\continuumcomplex>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Cortana
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : hsd1.al.comcast.net.

    Ethernet adapter Bluetooth Network Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 00-19-7E-DB-6E-68
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter dlink:

       Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
       Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
    tion
       Physical Address. . . . . . . . . : 00-1D-09-12-18-D5
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::ec5d:f57c:8397:dd8f%9(Preferred)
       IPv4 Address. . . . . . . . . . . : 71.229.10.207(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.128
       Lease Obtained. . . . . . . . . . : Saturday, December 20, 2008 3:35:32 PM
       Lease Expires . . . . . . . . . . : Wednesday, December 24, 2008 4:03:45 PM
       Default Gateway . . . . . . . . . : 0.0.0.0
                                           71.229.10.129
       DHCP Server . . . . . . . . . . . : 68.87.68.10
       DNS Servers . . . . . . . . . . . : 68.87.68.162
                                           68.87.74.162
                                           68.87.64.196
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 02-00-54-55-4E-01
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.{AF6E869E-2E16-4922-BAC6-DAF72C11F
    6ED}
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : isatap.dlink
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 17:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : 6TO4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 18:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

       Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
       Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:47e5:acf::47e5:acf(Preferred)
       Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
       DNS Servers . . . . . . . . . . . : 68.87.68.162
                                           68.87.74.162
                                           68.87.64.196
       NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\continuumcomplex>


    And from that report, this is what I input into her computer:

    IP: 71.229.10.254
    Subnet mask: (this came up as 255.0.0.0 )
    Gateway: 71.229.10.129
    DNS: 68.87.68.162

    continuumcomplex

      Topic Starter


      Rookie

      Re: Limited/No Connectivity
      « Reply #1 on: December 30, 2008, 08:53:16 PM »
      Also, wanted to link to the old topic incase something in there is useful.
      http://www.computerhope.com/forum/index.php/topic,46322.0.html