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Author Topic: Wont Let Me Log On My User!!  (Read 3393 times)

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zoeee

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    Greenhorn

    Wont Let Me Log On My User!!
    « on: January 02, 2009, 05:46:24 AM »
    hey whenever i turn on my computer and try to login on my user account it wont let me, says user profile cant be accessed!but it lets me on the other user :-[

    Carbon Dudeoxide

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    Re: Wont Let Me Log On My User!!
    « Reply #1 on: January 02, 2009, 05:50:35 AM »
    Welcome to ComputerHope.

    We need more information. Please look here: http://www.computerhope.com/forum/index.php/topic,33586.html

    zoeee

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      Greenhorn

      Re: Wont Let Me Log On My User!!
      « Reply #2 on: January 02, 2009, 06:04:12 AM »
      ok sorry hope this is enough info..

      Windows vista home basic, version 6.0 (build 6001:service pack 1).

      Carbon Dudeoxide

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      Re: Wont Let Me Log On My User!!
      « Reply #3 on: January 02, 2009, 07:09:16 AM »
      When did this start?

      Any recent downloads/installs/hardware changes?

      Is the 'damaged' account an administrator account?

      What is the EXACT error message?

      zoeee

        Topic Starter


        Greenhorn

        Re: Wont Let Me Log On My User!!
        « Reply #4 on: January 02, 2009, 07:17:49 AM »
        it started yesterday..yes its an administrator account, there's 2 accounts on my laptop, both administrator's but the other 1 is never used but im on it right now as cant access my other user..the message says 'the user profile service failed the logon. user profile cannot be loaded.' yes i installed windows msn messanger 9..the programme seemed normal but it would never let me open other programmes without minimizing the main menu on msn,,on other user ive installed msn it seems fine..plus a few different things too so was woundering if it was a fake msn and a virus?

        Carbon Dudeoxide

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        Re: Wont Let Me Log On My User!!
        « Reply #5 on: January 02, 2009, 08:36:21 AM »
        Can you get onto that account via Safe Mode?

        zoeee

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          Greenhorn

          Re: Wont Let Me Log On My User!!
          « Reply #6 on: January 02, 2009, 08:52:16 AM »
          yes i can but it doesnt let me open any documents?

          Carbon Dudeoxide

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          Re: Wont Let Me Log On My User!!
          « Reply #7 on: January 02, 2009, 08:57:09 AM »
          yes i can but it doesnt let me open any documents?
          What do you mean? What documents?

          In safe mode, try a System Restore to a few days before the problem.

          zoeee

            Topic Starter


            Greenhorn

            Re: Wont Let Me Log On My User!!
            « Reply #8 on: January 02, 2009, 08:58:32 AM »
            my music, pictures and files.ok how do i try that?x

            Carbon Dudeoxide

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            Re: Wont Let Me Log On My User!!
            « Reply #9 on: January 02, 2009, 09:12:06 AM »