I picked up a OneTouch 4 (Maxtor External) but it will not run on one of my computers, the one I picked it up for. Error message reads that the equipment is not recognized and I am using Windows XP. I checked and updated the USB port and bus drivers. No problems and all is functioning. The external drive works excellently with all other computers I try it on. I phoned Maxtor and they place the blame on the computer and I find the support from them is not very good once you get past the endless sales screens, which is a shame as they offer a nice component. Given the poor support I thought I would throw this out to the forum with a prayer. Thanks in advance, anyone have a clue?