Author Topic: Ram problems with vista. (Read 11788 times)

missalissa · « **on:** January 21, 2009, 08:14:28 AM »

Very recently my RAM usage shot up. I only have 1 gb but its a laptop so its really not that easy to get more. I can't figure out what program is useing it all but its constantly using about 650-730 mb of ram. Does anyone have any recomendations for fixing this?

Carbon Dudeoxide · « **Reply #1 on:** January 21, 2009, 08:15:29 AM »

Quote

its constantly using about 650-730 mb of ram.

Where are you looking at this?

What Operating System?

patio · « **Reply #2 on:** January 21, 2009, 08:16:40 AM »

Vista utilises RAM very differently than previous Windows versions...it will gobble up what's there most times.
Is the laptop running OK ? ?

missalissa · « **Reply #3 on:** January 21, 2009, 08:17:34 AM »

Just under the task manager. I think under the tab processes. I'm at school right now so i can't look.

missalissa · « **Reply #4 on:** January 21, 2009, 08:18:54 AM »

No its running horrible. The internet has basically stopped working, i can't open more than one program no matter how small, and it used to run WoW just fine, and that uses 512mb by its self.

soybean · « **Reply #5 on:** January 21, 2009, 09:35:54 AM »

What protections are you using against viruses and spyware? Do you have a maintenance routine, using Windows Disk Cleanup or a third-party tool such as CCleaner, for cleaning up temporary files, etc?

Do you still have all the miscellaneous software that the manufacturer installed in your computer when it was new? If so, read this: http://adrynalyne.spaces.live.com/blog/cns!AB9DE24BE9AF1B9F!303.entry and heed it's advise.

missalissa · « **Reply #6 on:** January 21, 2009, 11:01:54 AM »

I have windows defender... i do disk cleanups and defrags all the time i'm considering doing a format, but if i do, will it restore to exactly how it was when i got the computer? because the computer came with certain programs on it already, and i really don't wanna lose those.

JJ 3000 · « **Reply #7 on:** January 21, 2009, 11:03:30 AM »

Do you have a recovery partition?

missalissa · « **Reply #8 on:** January 21, 2009, 11:05:20 AM »

I'm going to assume no. I dont' really know what that is....

soybean · « **Reply #9 on:** January 21, 2009, 11:15:38 AM »

Open the "Computer" folder so see what drives it shows. If you have a recovery partition, it will appear there, probably as drive D.

Quote from: missalissa on January 21, 2009, 11:01:54 AM

... will it restore to exactly how it was when i got the computer?

Yes, it should be the same configuration as when new.

missalissa · « **Reply #10 on:** January 21, 2009, 11:19:56 AM »

OK thank you alot. I'm not on my computer right now, so i'll find out when i get home if i have a recvery partition, if i have one, what is it you want me to do with it?

Sorry if i sound stupid for not knowing, I know a bit more than the average bear about computers but not alot more...

soybean · « **Reply #11 on:** January 21, 2009, 01:02:01 PM »

My Compaq Presario notebook PC has a folder named Recovery Manager on the All Programs menu. If I open that folder, it has a menu item, also named Recovery Manager, which will start the recovery tool. I believe this may vary among different brands of computers, but that's how mine is set up.

Keep in mind a full restore will erase all your files, so backup everything you want to keep before proceeding with this. If you want to save email messages, email account setups, browser bookmarks/favorites, etc., in addition to other files, you'll need to include them, too. You'll need to backup to an external media, such as CD, DVD, flash drive, or external hard drive.

Broni · « **Reply #12 on:** January 21, 2009, 10:22:49 PM »

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackTHis log.

BC_Programmer · « **Reply #13 on:** January 21, 2009, 10:25:35 PM »

why did it take this long for anybody to suggest following any malware removal steps?

Broni to the rescue !!!

Hunter484 · « **Reply #14 on:** January 21, 2009, 10:28:26 PM »

Quote from: missalissa on January 21, 2009, 08:14:28 AM

...its constantly using about 650-730 mb of ram.

I think that's normal for Vista. $:-\$

Vista's a massive memory hog. I've heard of it using up to a Gig of RAM, just sitting there without any program running!

Broni · « **Reply #15 on:** January 21, 2009, 10:30:05 PM »

Quote

Vista's a massive memory hog.

Nonsense!

BC_Programmer · « **Reply #16 on:** January 21, 2009, 10:33:33 PM »

Quote from: Hunter484 on January 21, 2009, 10:28:26 PM

Quote from: missalissa on January 21, 2009, 08:14:28 AM
...its constantly using about 650-730 mb of ram.
I think that's normal for Vista. $:-\$

Vista's a massive memory hog. I've heard of it using up to a Gig of RAM, just sitting there without any program running!

yeah, it's much better to keep as much physical memory free as possible. Most data access should occur through slow hard disk reads rather then be precached into low priority deletable pages of physical RAM for quick access. What's the point of buying, say 2 or 4 gigs of RAM if the computer isn't even gonna use it intelligently?

Hunter484 · « **Reply #17 on:** January 21, 2009, 10:38:04 PM »

Quote from: Broni on January 21, 2009, 10:30:05 PM

Quote
Vista's a massive memory hog.
Nonsense!

Compared to XP, Vista needs to spend a year at the Biggest Looser ranch.

Quote from: BC_Programmer on January 21, 2009, 10:33:33 PM

What's the point of buying, say 2 or 4 gigs of RAM if the computer isn't even gonna use it intelligently?

Exactly.

BC_Programmer · « **Reply #18 on:** January 21, 2009, 10:43:05 PM »

Quote from: Hunter484 on January 21, 2009, 10:38:04 PM

Quote from: BC_Programmer on January 21, 2009, 10:33:33 PM
What's the point of buying, say 2 or 4 gigs of RAM if the computer isn't even gonna use it intelligently?
Exactly.

Yes. Exactly.

Vista uses it far more intelligently then XP ever did. XP essentially tried to keep as much RAM free as possible. THIS IS A BAD THING. that memory that was so expensive sits unused half the time, using up electricity unnecessarily. Vista uses SuperFetch, which caches often used data (programs, files, anything, really). Although my the strictest definition, this RAM isn't "used" at all, since the moment another application requests memory and there is none available, SmartFetch purges less-often used entries from the cache. So even though it says that the RAM is used... it won't be the moment an application requires that "used" RAM, so it isn't used except by the tightest definition.

Broni · « **Reply #19 on:** January 22, 2009, 09:18:25 AM »

Hunter484
For how long have you been using Vista?
Did you at least read anything about RAM handling by Vista? Like this: http://www.codinghorror.com/blog/archives/000688.html

missalissa · « **Reply #20 on:** January 22, 2009, 01:21:50 PM »

I'm going off its performance, and how much ram its useing. It couldn't have been using 700mb since i got it, because it could run WoW before and that uses 512 mb. I'm gonna run the program broni suggested, and get back to you guys.

missalissa · « **Reply #21 on:** January 22, 2009, 01:31:12 PM »

OK so broni, you wanted me to post the logfile, right?

Broni · « **Reply #22 on:** January 22, 2009, 02:20:48 PM »

Yes, please.

missalissa · « **Reply #23 on:** January 22, 2009, 02:24:41 PM »

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:27:12 PM, on 1/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lexmark 2500 Series\lxddamon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Windows\system32\werfault.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll (file missing)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/ZwinkyInitialSetup1.0.1.0.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229917477053&h=ce476c5ee291b736d1d75da8733fabc4/&filename=jinstall-6u11-windows-i586-jc.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--
End of file - 11703 bytes

Netwarrior · « **Reply #24 on:** January 22, 2009, 04:58:35 PM »

ok
1st 95% you can add ram you just have to look at book or look up your system see how much ram you hold.

2nd task manager will show you under the tab process which is running like crazy. Most the time its idle but that shouldnt affect you

3rd after you find the program thats running alot you can end task it but make sure its just a program trying to run not any windows components etc. Always check folder its in.

also i see you have toolbars running there really not necessary an can be shut off in the browser view area. Not sure if you use them but no need for those runnin. Hope some of this may help you!

Broni · « **Reply #25 on:** January 22, 2009, 05:10:26 PM »

After seeing the HJT log, I'd say the slowness is probably caused by a combination of a few factors:
1. Low RAM (Vista likes 2GB); I don't know, what processor you have, but Vista likes dual core
2. Norton = hog
3. Number of unnecessary startups.

missalissa · « **Reply #26 on:** January 22, 2009, 06:47:39 PM »

I'm gonna delete nortan, and i'm gonna use dr. web thats a better one right?

Broni · « **Reply #27 on:** January 22, 2009, 06:51:37 PM »

No. Dr. Web doesn't give you real time protection.
Your free choices are:

- Avast! free antivirus: http://filehippo.com/download_avast_antivirus/
- Avira free antivirus: http://www.free-av.com/en/download/index.html

- free PC Tools Firewall Plus: http://www.pctools.com/firewall/

- free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/

If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use PC Tools Firewall Plus.
If you decide to install Comodo, make sure, Windows firewall is turned off.

IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

To uninstall Norton, use Norton Removal Tool: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

missalissa · « **Reply #28 on:** January 22, 2009, 06:58:13 PM »

OK thank you so much! hopfully after all this my computer will run normally again. The other guy recomended adding more ram but with a laptop thats not really a good option right?

Broni · « **Reply #29 on:** January 22, 2009, 07:00:01 PM »

Why not? What brand, and model is it?

missalissa · « **Reply #30 on:** January 22, 2009, 07:03:39 PM »

its an HP pavillion dv 6000...

I think thats what you want right?

I've just always heard its near impossible to add ram.

Broni · « **Reply #31 on:** January 22, 2009, 07:10:18 PM »

Good news!
According to this: http://crucial.com/store/listparts.aspx?model=Pavilion%20dv6000%20Series
you have two RAM slots, and each can hold up to 1GB (2GB total).
$11.99 per 1GB is basically free

missalissa · « **Reply #32 on:** January 22, 2009, 07:15:10 PM »

Hah. Thank you so much!!!

You've helped me out alot.

Broni · « **Reply #33 on:** January 22, 2009, 07:15:56 PM »

Your manual: http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf, shows you how easy it's to replace RAM (chapter 5-6). Just two screws:

[attachment deleted by admin]

missalissa · « **Reply #34 on:** January 22, 2009, 07:21:32 PM »

haha You are so helpful!!!

Thank you times a million.

Broni · « **Reply #35 on:** January 22, 2009, 07:54:51 PM »

You're very welcome

12 bucks is gonna be the best investment of your life

missalissa · « **Reply #36 on:** January 23, 2009, 07:11:33 AM »

I am curious though, what startups do you recomend i get rid of?

The logfile kind of looks like chinese to me...

Broni · « **Reply #37 on:** January 23, 2009, 09:55:33 AM »

OK. Here you go...

1. Print this post out, since you won't have an access to it, at some point.

2. Close all windows, except for HijackThis.

3. Put a checkmark next to the following HijackThis entries (no actual program will be removed):

- O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
- O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll (file missing)
- O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll (file missing)
- O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
- O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
- O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
- O4 - HKLM\..\Run: [lxddmon.exe] "C:\Program Files\Lexmark 2500 Series\lxddmon.exe"
- O4 - HKLM\..\Run: [lxddamon] "C:\Program Files\Lexmark 2500 Series\lxddamon.exe"
- O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
- O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
- O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
- O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
- O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
- O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

4. Click on Fix checked button.

5. Restart computer for the changes to take effect.

Computer Hope Forum

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