Internet cut out... Please Help!

[Flame]

Actually, I should have explained this better... Before I start the network, I will be installing an Ethernet card into my desktop computer, and use the internet/network via Ethernet... The desktop will be wired to the router, but the laptop will be wireless...

[glb]Flame[/glb]

[pcdoc4christ]

Flame:

Here are a few links with TCP/IP troubleshooting tips:

http://support.microsoft.com/kb/314067/?sd=RMVP

http://www.pcnineoneone.com/howto/tsnw3.html

http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prcc_tcp_gfhp.asp

http://compnetworking.about.com/od/tcpip/tp/tcpipadminwinxp.htm

http://windows.about.com/od/networkingtipsandtweaks/

[Flame]

Well.... Guess what... Had a cut out today.. I turned on the computer, and it couldn't connect... I should have given it more time though... (I only gave it 1 minute before restarting, etc.) ... I'm going to call Verizon... I'll post results...

[glb]Flame[/glb]

[merlin_2]

the events log should tell you......have you type net in the cmd prompt.......my guess its the dsl modem....did you check.....the cables/main box/ etc.....do you shutdown the pc.......or do you hibenate it?

[Flame]

Hi Merlin. The best I ever did in the command prompt was check my ping... Also, the modem only seems to cut out every once in a while (randomly). I also shut down my computer, and never hiberante it... The wires, etc all check out, however, I did make an interesting discovery yesterday... I checked the DSL wire, which plugs into my surge protector... I disconnected teh modem to make sure that there was no dust, etc. inside... When I pulled out the wire, that little clip at the end of the wire (which holds it in place) broke right off... So now I have electrical tape holding it down. lol  I'll be getting another one soon... Maybe that was the problem? Maybe the wire was not held in place? I have no clue...

[glb]Flame[/glb]

[merlin_2]

Be brave:) flame........type the command net......in the cmd prompt.......you will learn more;)  for  a net connection to die......i would suspect bandwidth....run a test if you can disconnect all usb devices......that are not in use.....

[Flame]

I typed command net  in the command prompt, but nothing... Also, USB dvics are up and running...  

[glb]Flame[/glb]

[Computer_Commando]

... When I pulled out the wire, that little clip at the end of the wire (which holds it in place) broke right off... So now I have electrical tape holding it down. ... Maybe that was the problem? Maybe the wire was not held in place?...

That IS the problem.  The tab locks it in tight to the contacts.  Go to the Dollar Store right now and get a new RJ-11 (telephone) cable.

[Flame]

That's just the thing... I need a special cable... I'm just going to call Verizon... I think I have it under control now though... I hope...    The funny thing is... That cable was undisturbed for about a year... I started having problems (vut-outs), which I why I removed it... So how did the cable break int he first place, I wish I knew. lol   I'll call Verizon then... Thanks everyone for all your suggestions, as all replies are greatly appreciated!  

[glb]Flame[/glb]

[Computer_Commando]

... I need a special cable...

You're joking?  I've got a DSL modem with all the cables, that someone gave to me.  The cable from the modem to the phone wall jack looks like a standard phone cable to me (other than the tags attached to it that tell you where to plug it in).

[gussery]

I have never seen a special cable for a DSL Modem, it is just a plain old ordinary phone cable.  What are those Verizon people up to now (assuming they still employ actual people of course)?

[dl65]

Flame...... "That's just the thing... I need a special cable... "  Could you describe this cable for us ?  How many conductors does it have ? What do the end connectors look like? .....doesn,t it plug into the phone jack in the wall , like a normal telephone ...... or is this cable by any chance a filter ?  ( which shouldn,t be there anyway )


let us know

dl65  

[Flame]

It can plug into the wall, and very could be a telephone line, but unlike telephone lines, my line is round, and not flat... Also, I will have to check the conductors to see... Hence the reason that I want to just get a free one from Verizon.  

[glb]Flame[/glb]

[gussery]

Well now.   Free is always good  

[Flame]

Well, if I can save a buck, then that's always good! Although, I wouldn't mind paying either... It wouldn't be THAT expensive....

[glb]Flame[/glb]