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Author Topic: downloads disapear as soon as completed  (Read 7658 times)

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launim

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    downloads disapear as soon as completed
    « on: February 14, 2009, 03:23:58 PM »
    I have searched the internet and this site as much as I can. I am about to give up .\
    I downloaded DAP to give it a try, big mistake.  When I found it wasn't all it was cracked up to be and of no help I uninstalled it.  However the SpeedBitVideoAccelorator will not uninstall.     Now since uninstalling DAP I am unable to download anything normally without it vanishing from my system the instant it finishes downloading.     
    I take that back I can still download things but the only way is if it is a picture file I want to keep I have to open paint and put the url for the item into the file open box.  and in order to download files or Zips/rar.  I have to open winzip and put the url into the file open box.  Ack what a pain all that is when I am used to just right clicking and poof there it was saved right where I told it to.
    I contacted windows vista online help and they weren't any help they kept saying it was a site problem or a mozilla problem. I am convinced that it is not because it doesn't matter which browser I am using and the problem happens at multiple sites.

    Here is my system info.  I have no clue what to do I have tried a mutitude of things.

    OS Name   Microsoft® Windows Vista™ Home Premium
    Version   6.0.6001 Service Pack 1 Build 6001
    Other OS Description    Not Available
    OS Manufacturer   Microsoft Corporation
    System Name   LAURA-PC
    System Manufacturer   Gateway
    System Model   T5246
    System Type   X86-based PC
    Processor   AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date   Phoenix Technologies, LTD 6.00 PG, 11/10/2007
    SMBIOS Version   2.4
    Windows Directory   C:\Windows
    System Directory   C:\Windows\system32
    Boot Device   \Device\HarddiskVolume3
    Locale   United States
    Hardware Abstraction Layer   Version = "6.0.6001.18000"
    User Name   Laura-PC\Laura
    Time Zone   US Mountain Standard Time
    Installed Physical Memory (RAM)   2.00 GB
    Total Physical Memory   1.87 GB
    Available Physical Memory   932 MB
    Total Virtual Memory   3.99 GB
    Available Virtual Memory   2.94 GB
    Page File Space   2.17 GB
    Page File   C:\pagefile.sys

    Sure hope someone can help me with this.  I am a download junkie
    and can hardly stand not being able to download my sims2 goodies ;D

    evilfantasy

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    Re: downloads disapear as soon as completed
    « Reply #1 on: February 14, 2009, 04:41:34 PM »
    Let's see if we can find it then remove it.

    Download random's system information tool (RSIT) by random/random from and save it to your Desktop.

    • Double click on RSIT.exe to run.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open.
    • log.txt <will be maximized and info.txt <will be minimized
    • Please post the contents of both logs in the next reply.

    launim

      Topic Starter


      Rookie

      Re: downloads disapear as soon as completed
      « Reply #2 on: February 14, 2009, 09:25:50 PM »
      Posting as attachements files to large.  Thank you so much evilfantasy for helping

      [attachment deleted by admin]

      evilfantasy

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      Re: downloads disapear as soon as completed
      « Reply #3 on: February 15, 2009, 11:35:07 AM »
      It looks like there is an autorun worm as well as at least one other malicious file. We will take care of that as well.

      More information: UFO.exe http://www.prevx.com/filenames/2296455117801830125-X1/UFO.EXE.html

      HJT cleanup.

      Open HijackThis and select Do a system scan only.

      Place a check mark next to the following entries: (if there)

      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
      O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
      .
      Important: Close all open windows except for HijackThis and then click Fix checked.

      Once completed, exit HijackThis.

      ----------

      Download the OTMoveIt3 by OldTimer

      Note: If you are running on Vista, right-click on OTMoveIt3.exe and choose Run As Administrator.

      * Save it to your Desktop.
      * Double-click OTMoveIt3.exe to run it.
      * Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy)

      Code: [Select]
      :Processes
      explorer.exe

      :services

      :reg
      [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{02aa05f5-b59e-11dd-ac83-001c255ecea5}]

      :files
      C:\Windows\_MSRSTRT.EXE

      :Commands
      [purity]
      [emptytemp]
      [start explorer]
      [Reboot]

      * Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
      * Click the red Moveit! button.
      * Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
      Close OTMoveIt3

      Note: If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes. If not, reboot anyway.

      ----------

      Now navigate to this folder: C:\Program Files\SpeedBit Video Accelerator

      Open the SpeedBit Video Accelerator folder and see if there is an uninstaller it. If so run it. If not then let me know.

      launim

        Topic Starter


        Rookie

        Re: downloads disapear as soon as completed
        « Reply #4 on: February 15, 2009, 01:55:40 PM »
        tried but still cannot download any files unless they are in rar format, so I can just paste the file to my winzip and then it will copy it and i can save it from there.

        do you know by any chance where I can get these tools I need in a rar or zip format?

        I cannot seem to duplicate the manor in which I was able to download RSIT.exe ???

        I am so frustrated with this I am about ready to wipe all 250 gigs I have downloaded and reinstall vista.

        evilfantasy

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        Re: downloads disapear as soon as completed
        « Reply #5 on: February 15, 2009, 02:00:07 PM »
        Read my whole post please.


        Now navigate to this folder: C:\Program Files\SpeedBit Video Accelerator

        Open the SpeedBit Video Accelerator folder and see if there is an uninstaller it. If so run it. If not then let me know.


        evilfantasy

        • Malware Removal Specialist


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        Re: downloads disapear as soon as completed
        « Reply #6 on: February 15, 2009, 02:03:12 PM »
        I forgot about yuor downloading problems so sorry about the OTMoveIt step. We can do it another way if needed.

        launim

          Topic Starter


          Rookie

          Re: downloads disapear as soon as completed
          « Reply #7 on: February 15, 2009, 05:00:10 PM »
          I'm sorry , I was upset and missed the part about the uninstaller, yes there is one but when I try to use it, I get Unable to read install.log,  even though there is one in the folder

          evilfantasy

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          Re: downloads disapear as soon as completed
          « Reply #8 on: February 15, 2009, 05:14:13 PM »
            OK we can still remove it with Revo.

            Download
          Revo Uninstaller

          Open the folder where the SpeedBit Video Accelerator uninstaller is located and Right-click the uninstaller and choose Send to > Desktop (Create shortcut)

          Now open Revo and click on Hunter Mode.

          You now have a little target icon. Drag and drop the target on to the Uninstaller shortcut and it will begin the uninstallation.

          Important: If you get an error that the uninstaller failed still continue on with the below steps. It may be a little different but you should be able to find your way through.

          Once you drag and drop the Hunter target:
          • Choose Advanced Mode
          • This will launch the programs built in uninstaller and go through the normal uninstall process.
          • Once complete: In Revo Uninstaller click Next and Revo will scan the registry for leftovers.
            • This scan can take several seconds.
          • Once the results are shown look at each one to ensure they are all related to the program that was uninstalled.
          • Choose Select All then click Delete
          • Click Next and Revo will scan for any files or folders that were not removed.
          • If any files/folders are found choose Select all > Delete
          .

          Let me know how that went.



          [/list]

          launim

            Topic Starter


            Rookie

            Re: downloads disapear as soon as completed
            « Reply #9 on: February 15, 2009, 06:54:37 PM »
            After much trail and error was finally able to save revo and ran it.  Deleted registry items and leftover files related to the speed program



            evilfantasy

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            Re: downloads disapear as soon as completed
            « Reply #10 on: February 15, 2009, 06:58:13 PM »
            OK can you go back and run the OTMoveIt step now? Still the malware issue lingering...

            launim

              Topic Starter


              Rookie

              Re: downloads disapear as soon as completed
              « Reply #11 on: February 15, 2009, 07:02:25 PM »
              still working on trying to get it to save

              evilfantasy

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              Re: downloads disapear as soon as completed
              « Reply #12 on: February 15, 2009, 07:11:32 PM »
              You still having the SpeedBit Video Accelerator interfere?

              launim

                Topic Starter


                Rookie

                Re: downloads disapear as soon as completed
                « Reply #13 on: February 15, 2009, 07:14:59 PM »
                no it is gone .  Your awesome thank you so much .
                I did a reboot and went to down load the OTMovIt and it worked just like it is supposed to;

                Now I am going to run it and follow your above instructions

                evilfantasy

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                Re: downloads disapear as soon as completed
                « Reply #14 on: February 15, 2009, 07:20:53 PM »
                Cool!!!