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Author Topic: Urgent help: KB951847,KB958623  (Read 4293 times)

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    Topic Starter


    Urgent help: KB951847,KB958623
    « on: March 05, 2009, 06:09:52 PM »

    Everytime I try to download these 2 updates I get a 800B0100 error.  I already disbaled my firewall and Anti virus software. I tried to download these updates from the Microsoft site.  Microsoft has even tried to help me but I still cant download these updates. I have been trying to download these updates (especially 958632).

    I have Windows Vista. And I have Norton Internet Security. Thanks in advance for your help.



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    Re: Urgent help: KB951847,KB958623
    « Reply #1 on: March 05, 2009, 08:08:09 PM »
    Hello  ;D

    You may try this steps:

    1. The solution, in a nutshell, is to disable your firewall. If you’re using McAfee Personal Firewall Plus, F-Secure Internet Security, Norton Internet Security or another Firewall vendor, see its respective support page for assistance in disabling it (temporarily). If you’re using the built-in Vista Firewall, keep reading.
    Open the Control Panel and select Security.

    2. Select Turn Windows Firewall on or off.
    3. Select Off (not recommended), click Apply and then OK.
    4. Go back to the Windows Update screen, click the Try again button
    6. The download(s) and installation should start. and this time successfully install. If a restart is required, make sure to re-enable your Firewall once your PC restarts.
    7. Though this solution will work for most Vista Update errors see the Microsoft search results for the error 800B0100 if it doesn’t work for you

    Link: http://search.microsoft.com/results.aspx?mkt=en-US&q=800B0100

    However, if the issue persists, Please perform the steps provided below:

    Step 1: Stopping the Background Intelligent Transfer Service and the Automatic Updates service....

    Click Start/All Programs/Accessories. Right click 'Command Prompt' and select 'Run As Administrator'. Click 'Continue' on the UAC prompt.
    At the command prompt, type the following commands, and then press ENTER after each command:
    net stop wuauserv
    net stop bits

    Step 2: Renaming the Catroot2 folder...

    Type the following commands, and then press Enter after each command.
    net stop cryptsvc
    ren %systemroot%\System32\Catroot2 oldcatroot2
    net start cryptsvc

    Step 3:  Renaming the "SoftwareDistribution" folder...

    Type the following command, and then press Enter.
    ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

    Step 4: Registering the files that are used by Windows Update and Microsoft Update...

    At the command prompt, type the following commands, press ENTER after each command, and then click OK every time that you receive a verification message:
    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 wucltux.dll
    regsvr32 wups2.dll
    regsvr32 wups.dll
    regsvr32 wuwebv.dll

    Step 5: Starting the Background Intelligent Transfer Service, the Automatic Updates service, and the Event Log service....

    At the command prompt, type the following commands, and then press ENTER after each command:
    net start bits
    net start wuauserv
    net start Eventlog

    Reboot the computer and try Windows Update again.

    I hope it may help you.


    Sykes  ;D ;D
    Have a good day

    My Blog: http://www.tricksguide.com/

    Sykes :)


      Topic Starter


      Re: Urgent help: KB951847,KB958623
      « Reply #2 on: March 12, 2009, 04:56:17 PM »
      I tried what you told me to do. It didnt work. But thanks for actually writing back. Appreciate your help.

      mr tee

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        Re: Urgent help: KB951847,KB958623
        « Reply #3 on: March 13, 2009, 12:31:21 AM »
        (try this) http//forums.techarena.in/windows-update/1113362 htm    ...turn off firewall etc friendly alied site
        « Last Edit: March 13, 2009, 01:28:27 AM by mr tee »