I think I have a virus problem. A week ago, when I booted up, I started getting a "Kernel" message, the desktop appears to be in the Safe Mode and my mouse does not function. A friend suggested adaware. My son seems to have downloaded adaware using only the keyboard but we cannot navigate within the adaware (without our mouse). What can we do? Does this sound like a virus? We have Norton Anti-Virus running.
Thanks!