Go to
http://www.eagames.com ... Click on support... Click on technical support... Click on My Stuff... Next, make an account using your e-Mail address... All you have to do is click on the Create support acount button... After making your account, click on the answers tab, and fill out the information... When it displays results, just click on ANY one of them.. Doesn't matter... Now... You should see the "ask a question" tab appear at the top... Click on it... Just fill out the information, and submit it... You're done! All you have to do now is wait... Good luck!
[glb]Flame[/glb]