What Windows version, what IE version?
1. Click Start>Run (Start>"Start search" in Vista).
2. Type in (or copy and paste):
cmd /c ping google.com>%temp%\$.$¬epad %temp%\$.$
and press Enter.
3. Notepad will open.
4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.