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Author Topic: dell inspiron 1501 laptop keeps shutting down while in use  (Read 7113 times)

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skullchunks

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    windows home vista basic sp1 32 bit
    amd athlon 64 x2 dual core processor tk-53 1.0 gb ram ati radeon xpress series

    shut's  off quite frequently, especially watching video's full screen, this what i have on video,

    Driver Packaging Version   8.561-081201a1-072275C-ATI   
    Catalyst« Version   08.12   
    Provider   ATI Technologies Inc.   
    2D Driver Version   7.01.01.849   
    2D Driver File Path   /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000   
    Direct3D Version   7.14.10.0630   
    OpenGL Version   6.14.10.8304   
    Catalyst« Control Center Version   2008.1201.1504.27008   Primary Adapter      
    Graphics Card Manufacturer   Powered by ATI   
    Graphics Chipset   ATI Radeon Xpress Series   
    Device ID   5975   
    Vendor   1002   
       
    Subsystem ID   01F5   
    Subsystem Vendor ID   1028   
       
    Graphics Bus Capability   PCI   
    Maximum Bus Setting   PCI   
       
    BIOS Version   008.050.058.002   
    BIOS Part Number   BK-ATI VER008.050I.058.002   
    BIOS Date   2007/02/06   
       
    Memory Size   319 MB   
    Memory Type   HyperMemory   
       
    Core Clock in MHz   401 MHz   
    Memory Clock in MHz   401 MHz   



    help would be nice thanks...mark

    Karnac



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      Re: dell inspiron 1501 laptop keeps shutting down while in use
      « Reply #1 on: May 11, 2009, 08:02:19 PM »
      An upgrade in memory would be a valid move.....


      Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

      Broni


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      Re: dell inspiron 1501 laptop keeps shutting down while in use
      « Reply #2 on: May 11, 2009, 08:06:24 PM »
      Overheating?

      Download, and install SpeedFan: http://www.almico.com/sfdownload.php
      Post your computer temperatures:



      Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

      Post two results, one when computer idle, second one when watching video.

      skullchunks

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        Re: dell inspiron 1501 laptop keeps shutting down while in use
        « Reply #3 on: May 12, 2009, 04:54:50 AM »
        amd athlon(tm) 64 x2 dual core processor tk-53 1.70 ghz                idle temp 181 f

        skullchunks

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          Re: dell inspiron 1501 laptop keeps shutting down while in use
          « Reply #4 on: May 12, 2009, 05:24:50 AM »
          correction idle temp 149, the other temp was internet and maybe one or two apps open and no video

          Broni


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          Re: dell inspiron 1501 laptop keeps shutting down while in use
          « Reply #5 on: May 12, 2009, 05:46:08 PM »
          I need to know what are ALL temperatures listed.

          skullchunks

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            Re: dell inspiron 1501 laptop keeps shutting down while in use
            « Reply #6 on: May 12, 2009, 05:54:56 PM »
            good news....i took apart the computer and the vent's were partially blocked and the fan was covered as well, so i cleaned it all out and it dropped the temp down to 117 deg's idle,

            Broni


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            Re: dell inspiron 1501 laptop keeps shutting down while in use
            « Reply #7 on: May 12, 2009, 07:01:16 PM »
            What did you use to clean the inside? Compressed air?

            skullchunks

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              Re: dell inspiron 1501 laptop keeps shutting down while in use
              « Reply #8 on: May 13, 2009, 11:20:38 AM »
              trust me it's ok, i'm using it to talk with you and it has'nt overheated in 24 hours or shut down...i wanna say thanks , but do have a question bout the battery, it has a charge detector built in which say's full, but computer will not run unless plugged in and i get a window pop up ref to the charger cannot be identified..is it time to replace battery and the charger or something else maybe...thanks again for your help

              skullchunks

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                Re: dell inspiron 1501 laptop keeps shutting down while in use
                « Reply #9 on: May 13, 2009, 11:22:02 AM »
                oh on start up i get a screen ref the charger i have to click enter before it will finish booting...

                BaRR



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                  Re: dell inspiron 1501 laptop keeps shutting down while in use
                  « Reply #10 on: May 13, 2009, 01:03:44 PM »
                  If you're referring to the message that says "Your charger's voltage/wattage cannot be determined. The computer will continue to operate, but at a reduced state of performance" or something similar, what that means is:

                  A. The charger needs replacing.
                  B. The motherboard needs replacing.

                  I had this exact problem several times, Dell laptops seem to be plagued with it.  It has something to do with a faulty battery circuitry, I'm not really sure of the specifics. However, basically either:

                  A. Your computer thinks the battery is full and won't charge it.
                  B. Your computer thinks it is dangerous to recharge the battery and refuses to do so.

                  I do suggest you always place your laptop on a flat surface to keep it well ventilated, and to always keep it clean of dust. This can also happen from overheating (but it's unknown to me as to why the battery circuitry would fail.) If replacing the charger does not work, a Dell technician replaced my motherboard and the computer resumed normal operation.

                  If this is not your problem, please post the error message you are receiving on boot up so we can further diagnose the issue at hand.