I have never had a problem logging on before yesterday. The problem is still there, I am still being logged on with a temporary profile, which seems to be the same as starting all over again. I have lost most of my desktop icons, all my documents & pictures are gone and I need to create a new internet account so have lost all my contacts and saved emails. I tried to restore the computer to an earlier date but that did not work either. I would really like to be able to get back my old local profile if possible, I know everything is still in there, but how do I retrieve it? Thanks for any further help.